Paralegal-Adjunct Office Administrator Assistant
Resume:
Delphia B. Baisden
Plain City, Ohio 43064
740-***-**** • *********@*****.***
Career Objective: To pursue a full-time professional position where advancement is encouraged
Education: Columbus State Community College – Received Degree – 6/10
550 East Spring Street
Columbus, Ohio 43215
Associate of Applied Sciences Degree in Paralegal Studies
Jonathan Alder High School – Received Diploma – 6/07
9200 U.S. Route 42 South
Plain City, Ohio 43064
Experience: 3/23 – Present
Heritage Equipment Company – Office Administrator
9000 Heritage Drive
Plain City, Ohio 43064
Job duties: Processing orders for a four-person sales team via Quickbooks and Hubspot CRM system; maintaining various reports (sales, deposits, production statuses, logistics activity, etc.) mainly via Microsoft Excel; gathering all necessary information/documents to place international purchase orders for large manufacturing equipment; assisting the general manager with accounting tasks (ex. processing and receiving previously mentioned equipment), scheduling, and basic tech support; ordering office and breakroom supplies.
Reason for leaving: To pursue a better opportunity
11/14 – 2/23
Print Syndicate, Inc. – Customer Service Representative
1275 Kinnear Road
Columbus, Ohio 43212
Job duties: Addressing customer concerns via email, online chat, and telephone regarding their orders and our products; processing returns, refunds and exchanges of products; filing DMCA claims in defense of original artwork/designs; effectively communicating with the content designers, production staff, upper management and fellow colleagues regarding products and designs.
Reason for leaving: Let go due to company decline
4/13 – 11/14
MASI Environmental Laboratories, Inc. – Office Assistant
7940 Memorial Drive
Plain City, Ohio 43064
Job duties: Data entry, accounts receivable, communicating with clients via email, telephone (multi-line system), maintaining digital and physical archive files, general office support.
Reason for leaving: To pursue a better opportunity
6/10 – 4/13
Bluestone Law Group, LLC – Paralegal/Administrative Assistant
141 East Town Street, Suite 100
Columbus, Ohio 43215
Job duties: Maintaining paper and computer filing systems, scheduling hearings and meetings/general maintenance of firm calendar, ordering office supplies, answering the telephone (two-line system), sending, receiving and distributing faxes/emails, performing initial client intake, drafting correspondence and some legal documents.
Reason for leaving: To pursue a better opportunity
12/09 – 5/10
Franklin County Public Defender’s Office – Paralegal Intern
373 South High Street, 12th Floor
Columbus, Ohio 43215
Job duties: Assisting supervising attorney with office organization, file organization, maintaining calendar, drafting letters to clients, speaking to clients on the telephone, filing documents, and observing her in court proceedings.
Reason for leaving: Internship ended
7/05 – 5/10
Flyer’s Pizza – In-Store Worker/Production
121 West Main Street
West Jefferson, Ohio 43162
Job duties: Answering telephones, taking customer orders via telephone and/or in person, preparing food, maintaining kitchen/work area cleanliness, helping customers at the drive-thru, occasionally working the front counter.
Reason for leaving: To pursue a better opportunity
Job Skills: Proficient with Microsoft Office (including Word, Excel, Outlook, Teams, Powerpoint and some Access), Quickbooks, common data entry systems (Linux/Thoroughbred system), common CRM systems (Hubspot, FreshDesk, and ZenDesk), as well ZenDesk and SnapEngage professional chat systems, Google-based applications (GChat, Drive, Google Calendar, etc), Slack, and many seller/merchant websites (Amazon Seller Central, Wish for Merchants, etc). Very organized, self-disciplined and hard-working.
References available upon request.
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