Marian J. Phillip-Parchment

Cell: 610-***-**** – Email: ac5xsg@r.postjobfree.com

Senior Project Manager

Profile

Business and IT Professional experienced in managing business, infrastructure and application development projects, in search of a Senior Project Manager or PMO Program Manager Role

6+ Years within Financial (Banking) institution managing projects using Waterfall and Agile methodology with industry standard tools and best practices

15+ Years of Project/Program Management and Project Coordination within Banking, Manufacturing, Consumer, Managed Care, Healthcare / Insurance industry using PMI Methodology

15+ Years of IT / Vendor / Resource Management, SDLC and Systems Analysis in a client-server environment with Fortune 500 companies

Exceptional proactive Program and Project Manager, Change Manager, Vendor Manager with strong analytical and detail-oriented problem-solving skills; excellent written and verbal communication skills; interpersonal /organizational skills; ability to multi-task and manage several projects

Dynamic results-oriented “hands-on” team leader with ability to interact effectively with all levels of management

Track record of leadership, including planning and coordination skills across matrix group; team player and catalyst

Technical Skills

MS Project 2016/2013, MS Office 2013, MS Outlook, MS Visio Professional, Planview (v 7.4.1), Crystal Reports, Clarity, Adobe Reader (8.0), Oracle EBS, Oracle 9i & 8.0, 10x, Windows 7, Windows XP, WinNT Workstation 4.0, Lotus Notes 9, Mercury Test Director, HP Quality Centre 10.0, SharePoint, Peregrine, EITS, PPM, PMF, Waterfall / Agile methodology; PMI-ACP Agile Certified Exam Prep, PMP Exam Prep 2018 – PMBOK 6th Edition

Professional Experience

Placers – Outside-In Company, Newark, DE 08/2017 – 11/2017

Client: WL Gore Manufacturing, Elkton, MD

Lotus Notes 9, MS Office 2013 (Word, Excel, PowerPoint), MS Project 2013, Internet Explorer 11, Connections, Service Now

Consultant – Senior Project Manager

Project Management role, working with IT OM development team in an Oracle / SQL environment. Production Support area includes Reports and Labels for Analytics Manufacturing Execution for New Garden plant. Duties revolve around change management, project planning and program management for EMEPP Proof of Concept rollout to various plants

Experis (Manpower Group), Wilmington DE 09/2016 – 08/2017

Client: JPMC, Wilmington, DE

Virtual Desktop, MS Outlook 2010, MS Office 2010 (Word, Excel, PowerPoint), Skype for Business 2016, SharePoint, Clarity

Consultant – Program/Project Manager

Program Management PMO responsibilities, working in CCB Technology group with various project managers and directors. Major role includes weekly program reporting on transition of applications from business to technology, as well as managing / solutioning issues and risks. Other duties include Clarity reporting and project management of OPT applications

Exelon Corporation (PECO), Philadelphia, PA

Win10, MS Project 2010, MS Visio 2010, MS Outlook 2010, MS Office 2010 (Word, Excel, PowerPoint), Skype for Business 2016, Adobe Reader XI, SharePoint, Google Chrome, Internet Explorer 8, Planview Enter 11.4, PM Waterfall methodology

Consultant - Business / IT Project Manager

Project Manager, managing Multi-Ops projects at PECO Philadelphia. Working closely with IT Project Managers to:

Manage the detailed scope, requirements, quality, performance, schedule and budget of assigned project(s)

Direct project teams and integrate all resources. Attend and provide project reports at status meetings

Provide bi-weekly communication to executive committees and site management for assigned projects

Evaluate issues and risks according to SDLC as needed

Facilitate project management activities for project closure as well as post-project lessons learned

Collaborate with PECO, ComEd, BGE Business and BSC IT Project Managers from initiation to inception to project closure

RBC Financial (Caribbean) Limited, Port-of-Spain, Trinidad and Tobago 08/2009 – 01/2016

Windows7, MS Project 2010, MS Visio 2010, MS Outlook 2010, MS Office 2010 (Word, Excel, PowerPoint), SharePoint, WinXP, Remedy, Peregrine, HPQC v10.0, PMF, Waterfall methodology, Microsoft Lynx 2010, EITS

Consultant – Senior Project Manager

Senior Project/Program Manager, Products, Marketing & Channels: primary focus was project/program management of Channels – ATM Projects managed by PM&C (and previously CCOM) within RBC Caribbean Banking. Duties include:

Implementation of major initiatives such as Windows 7 ATM Upgrades, Replacement, Extension, Redeployment and Decommission of ATMs under Physical Channels, and MMRR2 under Products. Rollout occurred in all RBC Caribbean jurisdictions (TT, Southern Caribbean, Northern Caribbean, Dutch Caribbean and Suriname)

Management and governance of the Business and IT teams to deliver projects on time and within budget using approved project plans to execute tasks. Other Projects include 2015 ATM Security, T24 R14 and previously ATM AFS for revenue generation fees, NetBank Enhancements, AML and Transition of 4-digit Numbers at branches and units

Mentoring and coaching of Project Managers and Business Analysts on RBC PMF and tools for onboarding within PMO team

Communications: planning and execution of Communications plan and status reporting for all projects to project teams, ESC and Program Operating Group (POG) as required

Organization Readiness planning for T24 R14 project; include assisting leads for Change Management and Communications. Command Centre planning and management as required post implementation of specific projects

Vendor management including reviews and approvals of invoices for product purchases and invoice management (assisting procurement) for all jurisdictions. Management of project budget / expenses approved by SPAR/PAR

Governance of SharePoint site in keeping with the RBC PMF Standards for logging artefacts based on Gates from initiation to project closure. Management and solutioning of issues / risks throughout program

Efficient use of MS Project, Excel, Work, PowerPoint and Outlook for work plans and status reporting; Scope Charter and Requirements documentation in Planning phase; as well as EITS for financial management of project budget

Senior Project Manager (IT / Business) – Program Management Role, RECAST: manage and monitor Organization Readiness project deliverables for T24 Recast releases, with aggressive follow-up to ensure timely deliverables. Interaction with program resources to rollout the T24 financial application across TT, Suriname and Dutch Caribbean. Duties include:

Overall interactive project management support to the Head of Organization Readiness, Service Delivery Business Lead, IBM PMO / Project Managers, Training, Change Management and Communication Leads, BA(s) and TA(s), Technology Operations, and Process Leads for Recast jurisdictions

Governance of all SharePoint artefacts and process for Recast team along with control/maintenance of documentation

Develop/manage MS Project plans/ work plans/schedules for all Organization Readiness implementation activities (Change Management, Communications, Business Simulations, Conversions and Command Centers)

Manage Command Centre during conversions. Develop and maintain Playbook/KIA (key implementation activities) for conversion

Coordinate and Facilitate weekly / bi-weekly meetings, minutes and status reports to ESC (includes defect management)

Implementation Lead Role: ensures that the RBTT Cards Acquiring project implementation is consistently well-planned and executed. Liaise with Business and Technical Project Managers, Team Leads for Technology, Operations, and Testing, Business Process / Readiness, Vendors (Temenos/FIS/Visa/MasterCard) and other project related work streams. Duties include:

Develop and deliver the Playbook/KIA (key implementation activities, and Implementation Strategy / Plan

Execute project management duties for conversion phases including issues/risks, communications, post support and Lessons Learned

Reynolds Packaging Group, Richmond, VA 09/2008 – 12/2008

Oracle EBS, MS Project 2003, Windows XP, MS Office, MS Outlook, SharePoint, Messenger (Communicator)

Consultant – PMO Program/Project Manager, IT Transition

PMO Program/Project Manager working side by side with PMO Leaders, CIOs, Program Owners and Project Managers, responsible for overseeing the transition of Oracle EBS projects to Reynolds Packaging Group infrastructure due to divestiture from Alcoa. Role includes:

Matrix management of 6 Project Team Leads at national/international sites to transition Oracle EBS infrastructure from Alcoa to RPG and delete sensitive Alcoa data from RPG environment

Manage directly on-site testing activities (unit and integrated testing) at remote locations

Manage / mentor matrix team of Business/Technical Managers, DBA, Project Team Leads, Project Managers and Test Coordinators. Assigned to put into place process/quality/risks and issues management for the new PMO program

Manage project teams and facilitate JAD sessions to implement solutions for Intercompany’s Charging, Netting and Settlement

Responsible for weekly national /international communications and distribution of status reports to project teams, PMO Leaders (CIOs, Program Owners and Managers)

Aetna Inc., Middletown, CT 01/2008 – 06/2008

Planview (version 7.4.1), MS Project 2003, Rationale Clearcase, ClearQuest (2003.06.01), Windows XP, MS Office, MS Outlook, Crystal Reports, Windows Messenger (Communicator), SharePoint

Consultant – Project Manager, AIS Medicare

Project Manager responsible for managing matrix teams, through all phases of APLC (Aetna Project Life cycle), the day-to-day activities of one business IT project to deliver tasks on time, within budget, and within scope. Project focus on creation of new application with several interfaces to automate the current manual data extract for Marketing. Responsibilities include:

Lead and direct matrix project teams of business and project managers, application specialists, and QA resources

Responsible for determining the tailoring approach for the project and documenting it in the Integrated Project Plan (Project Charter). Baseline and manage project budget, forecasting, financials - up to $2M (within Planview)

Setup and Establish Project and WBS in Planview, create/maintain detailed work plan in Planview and MS Project

Manage Issues and Risks: create logs and reports in MS Excel, prioritize items and monitor implementation of solutions by team players. Manage project control book using Clearcase for versioning

Communicate/escalate risks/issues/resolutions and distribute status reports to entire project team and AIS governance

Manage budget for project expenses in Planview and reports/status to senior team on overall deliverables

CIGNA ASG IT, Bloomfield, CT 05/2006 – 11/2007

MS Project 2000, Outlook 2002, MS Office 2002, Visio Prof 2002, Windows XP, SharePoint

Consultant – Senior Project Manager

Project Manager responsible for managing and directing the activities of the Sales/Underwriting IT project delivery team, with focus on project management, release implementations, and production support of the iSELL development team (Oracle database and Siebel front-end). Responsibilities include:

Direct Reporting Manager for core team of 8 Siebel Application Developers (including 1 Technical Manager), 2 Oracle Specialists, 1 Oracle DBA and 1 Business Analyst. Matrix manager for several cross-functional Systems Analysts, Quality Assurance and Tech Services personnel

Provide matrix leadership to delivery project team including guidance on planning, training/communication, and test preparation/execution for implementations, as well as overall projections for resource and budget estimates

Mange delivery and execution of work plans for several incremental releases to production, including Siebel 7.x, Oracle 9i/10x break/fix, maintenance, enhancements and pilot rollout of Siebel Analytics Data Warehousing reporting tool

Management of project activities, including approvals, budget estimates, and best practices from requirements gathering to deployment

Education

PMI Online Training for 2018 Certifications:

PMBOK Guide 6 – PMP Exam Prep

PMI-ACP Agile Certified Exam Prep

Agile Project Management / Scrum Step by Step

Kanban Productivity & Efficiency for Agile Lean Project

Master Microsoft Project 2016

New Horizons, Trumbull, CT – Project Management Professional (PMP) Certification Preparation - 2009

Computer Education Services Corp., Bloomfield, CT – Oracle 9i DBA Certification Training (Data Modeling & Relational Database Design, Intro to Oracle 9i: SQL, Oracle 9i DBA Fundamentals 1) – 2003

Integrated Management Assoc., Natick, MA – PMP Training – PMBOK 2000/PMP Exam Prep - 2001

Digital Equipment Corporation, Alpharetta, GA – Windows 95, Windows NT 4.0 MCSE Training –1996

Next Age, Norwalk, CT – Novell Certified Netware 3.1x Administrator - CNA - 1994

Data-Tech Institute, New York, NY – Managing LAN/WAN, Fundamentals of Data Comm. & LAN - 1993

Olin Corporation, Norwalk, CT – Integrated Professional Problem-Solving Skills - 1987

Commercial Programming, New York, NY – Systems Analysis / Programming (MIS Certificates) – 1977-1979

Affiliations

PMI Member – ID 418096

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