email@example.com 570-***-**** Mountain Top, PA 18707
I am goal-oriented retail manager with more than 2 years of experience. I want to achieve a career path that utilizes my engineering and managerial skills, enabling me to make positive contribution to the industry, by putting hard work and energy in the field of management. I am dedicated, adaptable and result oriented professional with considerable communication and interpersonal skills. I would strive for strong work ethics and perseverance, to achieve continuous growth in the organization I work for.
Key Strengths & Expertise:
Supply Chain Processes
Team Building & Leadership
Budgeting & Cost Control
Complex Problem Solving
US GAS STATION, Wilkes Barre, PA May – Sept 2016
Performed greeting and establishing rapport with customers, engaging them in conversations about all products and services in order to ensure customer loyalty and retention, achieve sales goals, and further brand recognition.
Drove and exceeded individual KPI goals, by ensuring the highest level of Customer Service and quality of sales.
CITGO GAS STATION, Mountain Top, PA May – Sept 2015
Directly responsible for running the store daily to meet company’s targets and policies. Areas of responsibility include directing and supervising employees, ensuring customer satisfaction, and managing the store's financial performance.
Maintained full profit and loss responsibility ensuring competitiveness and profitability.
Managed and maintained stores funds, safe and registers, including electronic register readings, cash withdrawals, cash accounts, daily cash reports, and cash over/short records.
Efficiently handled and resolved problems that affect the store's service, efficiency and productivity.
Significantly reduced weekly merchandise loss from $30 to $6 by applying efficient organizational methods.
SUNOCO GAS STATION, Hazleton, PA Mar 2013 – May 2014
Oversaw daily store operations while maintaining consistent high levels of sales performance, gross profit, expenses, income, and payroll budgets.
Closely monitored inventory levels, coordinated merchandising, and accurately maintained store claims.
Enhanced management/staff team productivity through motivational training and mentoring.
Earned rapid advancement from Assistant Manager to Manager in less than one year of hire after demonstrating the ability and desire to work smarter and faster to become top producer under minimal supervision.
Prior work experience: Assistant Manager with Lukoil Gas Station; Shift Leader with Subway
Education and Certification
CAMP (Certified Associate in Project management) Certificated - PMP
Accounting Services Specialist
Dean’s List – Sept 2016-Current
U.S. CAREER INSTITUTE Expected completion: Aug 2018
Completed 98 credits towards a Bachelor’s Degree in Environmental Systems Engineering
PENNSYLVANIA STATE UNIVERSITY Aug 2012-Dec 2015
Air Pollutants from Combustion
Intro to PNG Extractions
C++ Programming for Engineers
Electricity & Magnetism
Strength of Materials
Geo Resource Evaluation & Investment Analysis
Biological Systems Engineering
Systems Safety Engineering
ESW (Engineers for a Sustainable world) CLUB Aug 2014-Dec 2015
Project Leader of Bike Gen 2.0 project Jan 2015-Dec 2015
Generate power using bicycle to charge a cell phone
Skills Acquired: wiring diagram, magnetic current, free energy, AC/DC, product life cycle research, AutoCAD, team management
Project Leader of Solar Smoothie Cart project Aug 2014-May 2015
A mobile food (smoothie) cart comprised of solar panel that charges a battery to run the appliances
Skills Acquired: welding, solar panel wiring, plumbing, SolidWorks, marketing research, excel, budgeting, leadership
Member of ApparatusX Project Aug 2014-Dec 2015
A mobile live in toolbox prototype
Skills Acquired: welding, fiber glassing, woodworking, AutoCAD, Matlab, excel, research, AC/DC, teamwork
THON (Penn State 46hours Dance Marathon) CHAIR Aug 2014-May 2015
A student-run philanthropy committed to enhancing the lives of children and families impacted by childhood cancer, by providing emotional and financial support
SCIENCE & ENGINEERING CLUB Sep 2013-May 2014
Worked on building a solar powered car
Skills Acquired: assembling solar panels, AutoCAD, SolidWorks, soldering, drilling, electromechanics, research
Tools, Platforms and Training
Linux (operating system)
MS Office, Outlook, AUTO-CAD, SolidWorks, Matlab
Manger’s Guide to Project Management, 35PDUs
Frontline Leadership Program Workshop
Refrigeration System Workshop at Penn State
Conversational Spanish, Urdu; Fluent in Hindi and Gujarati