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Administrative Assistant Customer Service

Portland, Oregon, United States
20.00 hourly
February 20, 2018

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Debra Schulze

Administrative Support Team - Macy's Lloyd Center

Portland, OR 97213


HR Administrative Assistant with 15 years of onboarding experience! Authorized to work in the US for any employer

Work Experience

HR Administrative Assistant

Manpower for UPS - Portland, OR

September 2017 to December 2017

Recruiting jobs for Peck Season, calling, phone interviews, in person, secure information, I9, background checks, onboarding employee, and setting for training.

Administrative Support Team

Macy's Lloyd Center - Portland, OR

September 2012 to July 2017

Working within Macys Portal: Effective communication with customers and internal persons, typing 45-50 WPM, multi-line phones, work orders put in MFA system for building, updating and formatting crystal reports, updating and inputting employees schedules in Kronos time management system for clocking corrections PTO and PTO sick time, pulling interviews and scheduling for managers from Taleo, E-Verify of I9s for onboarding new hires, correct data into PeopleSoft system, Employee recognition for Rallies. This with cash office functions for opening of cash drawers before the store opened. The balancing of vault, preparing out going deposits, ordering of cash, securing vault, and preparing paperwork for possible upcoming audits.

Sales, cashiering, 10-key, upselling products to Customers along with finding items via internet, returns, new accounts, payments made to their Macys account. Problem solver with lots of customer interaction. Cashier/Recruiter

Safeway Inc - Portland, OR

October 2008 to August 2011

Cashier in charge of self-check-out service for customers, high energy with heavy multi-tasking. Traveled to different locations training employees the processes of using Self Check out, they were new in the Portland area. Recruitment and hiring of new hires using ADP Hire Right system. Administrative Assistant

Recruiting - Portland, OR

September 1999 to February 2006

Heavy multi-tasking, all incoming correspondence, phones, calendar of events, meetings, travel arrangements, reports, time-sheets, mail, office supplies, catering, equipment and facilities maintenance, petty cash, and photo security badges.

For years I assisted our Recruiter in the hiring of our Customer Service Agents. I reviewed and called the possible candidate from on- line pool, (sometimes calling 100 a day) scheduling for application screening process, reviewing applications, and testing applicants to

see if they qualify. Along with helping in the processing of new hire paperwork, inputting data, drug screens, back- round checks, and tax information.

Administrative Assistant/Receptionist

Employers Unity Inc - Portland, OR

September 1995 to July 1999

Phones, scheduling of unemployment hearings, giving detailed information regarding the process of a hearings, copying and filing claims for several of our client unemployment issues, correspondence, reports, data entry, mail processing, filing, and office supplies.


AA in Office Occupations

Heald Business College - Sacramento, CA

January 1993 to January 1995


MS Office (10+ years), Type 55 WPM (10+ years), ADP Hire Right (2 years), Oracle (4 years), Peoplesoft (4 years), Taleo (4 years), Crystal Reports (4 years), Scheduling (5 years), Training (8 years), 10-Key (5 years), Data Entry

(10+ years), Kronos Time Management (4 years)

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