Resume

Pam Pizzi

***** ***** *******, *******, ** *****

(510) ***-****

ac377b@r.postjobfree.com

Skills Summary:

** ***** ** ****** ********** and IT experience

* ***** ** ** ******* Management experience

Strong verbal communication and organizational skills

Experience managing 20+ direct reports and outside vendor management

Microsoft Office, MS Project, QuickBooks, Dreamweaver, Photoshop

Education:

Cal State University, Hayward - B.S. Business Administration 1989

Certified Courses: PMI, MCSE, CNE, HTML, JavaScript, Flash, FrontPage, and Dreamweaver

Employment History

5/05 – Present Kirby’s Enterprises, Office Manager/Coordinator

Setup office and establish bookkeeping procedures for 2 businesses

Manage AR / AP using QuickBooks and Quicken

Prepare reports for tax preparer

Train personnel to handle day to day responsibilities

Manage vendor accounts and call on delinquent accounts

2/05-5/05 Clorox Corporation, Project Manager

Managed a multi-million dollar product re-branding project

Held project board meetings

Provided weekly status to executives

Managed day to day project directives and budgets

10/03-2/05 United Airlines, Project Manager ISD Department

Managed a team of 8 developers – direct reports

Managed several concurrent projects ranging from Wang Replacement to automating the technical document workflow using Documentum

Provided Bi-weekly reports to upper management on project status

Held project meetings with staff

Worked on Lean process directives to aid in United’s emergence from bankruptcy

11/02-10/03 Hewlett Packard, HP.com U.S. Corporate Webmaster/Project Manager

Managed the HP.com website and worked with Business and Site Design Owners to ensure changes were approved and deployed on time.

Provided performance testing and capacity management for HP.com site.

Maintained good communications between requestors and other HP.com teams, such as the messaging, metrics, contract HP or vendors such as Agency.com and Global Sight.

Work with the Gateway team to ensure linkage between what is happening with the US site is accounted for in the development/maintenance of other country Gateway sites.

Monitor and respond within SLA times to web change requests.

Project Manage the new content management system being implemented worldwide (called Global Sight System 4) by managing the Gateway and Global Sight teams in migrating existing US pages into the Gateway System, and then converting worldwide.

Maintain the HTML code and test new US gateway pages.

Work with International webmasters to establish their new Global sight system.

Establish a QA methodology for international HP.com pages being converted to system 4.

Report on progress and best practices for System 4 project.

Held weekly meetings with conversion team members on project status.

11/01-10/02 Fujitsu Corporation, Portal Project Manager

Managed the portal project within corporate guidelines for the Marketing Dept.

Assisted in financial planning, expense tracking, and data collection on portal project.

Supervised and coordinated activities and deliverables of project team members.

Held weekly status update meetings with staff of 15 members.

Reported on progress of project to upper management weekly.

Worked with Teamsite to keep web site updated with portal project news and best practices.

10/99-10/01 Hewlett Packard, Web Project Manager

Created, managed and posted content for Y2K project.

Worked program office to ensure web site was displaying HP policy and procedures.

Designed and developed user interface features, animation, and special effects.

Managed new web projects and any content change requests.

Accountability for all SDLC milestones and ensuring processes and procedures were followed.

Established QA methodologies, page development, content authoring, graphic art and design, content generation and posting.

Created and published content and graphics for Internet, and intranet for HP’s Technical Marketing Division.

Managed portal team to improve the look and feel of HP’s web sites.

Generated management reports on web site vital statistics across all sites.

Mentored junior level team members, and collaborated with other team members.

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