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Jacksonville, FL, 32225
... Highly proficient in QuickBooks, ZOHO CRM, Salesforce, MS Office, and Windows. Planning & Management • Profit Optimization • Operations Management • Customer Service Delivery • Relationship Building • Account Management Performance Assessment • Risk ...
- Feb 26
Saint Marys, GA, 31558
... day using Salesforce CRM Handled escalated customers by using people skills, issuing refunds, and senior level overrides Supervised 15 employees and interviewed potential new hires Maintained quality control by grading and coaching employee calls. ...
- 2023 Nov 25
Fernandina Beach, FL
... EDUCATION UNIVERSITY OF NORTH FLORIDA - JACKSONVILLE, FLORIDA - BACHELOR OF ARTS: MAJOR - PSYCHOLOGY, MINOR - COMMUNICATIONS - 1995 to 1998 SKILLS PROFICIENT IN MICROSOFT WORD, EXCEL, TEAMS & SALESFORCE. I AM A CERTIFIED GREENBELT, AND HAVE ...
- 2023 Nov 18
Jacksonville, FL, 32218
... A special out of state healthcare project for open enrollment season • Met and exceeded 89% or above adherence for quality, focusing on KPI's and achieving weekly/monthly performance goals • Operated Salesforce and Five9 Software • Assisted member ...
- 2023 Jul 11
Fernandina Beach, FL
... & Consensus Building Critical Thinking Crisis Management Problem Resolution Resilience Technical: Microsoft Office Suite Salesforce Tableau PowerBI PROFESSIONAL EXPERIENCE Director, Logistics Operations – Caribbean, Crowley Maritime Jacksonville, FL ...
- 2020 Jun 23
Yulee, FL
... SPSS, Adobe Captivate, Panopto, VMWare, Cisco NIH: Protecting Human Research Participants Certificate Helios, Salesforce, UltiPro, LMS and HRIS Software PHTC: Exploring Cross Cultural Communications Certificate NextGen EHR & EPM, Phreesia, ...
- 2020 Jan 29
St. Marys, GA, 31558
... and other applications to include Microsoft Office, Suite, Smart Office, Adobe Acrobat Proc, NetX 360, Vision 2020 and SalesForce Track record of managing front desk activities within a busy environment to include scheduling, answering multi-line ...
- 2018 Jun 10
Fernandina Beach, FL, 32034
... Technically proficient with SFDC (Salesforce), VOCUS PR, SiteCore, WordPress, Microsoft Dynamics CRM, and Constant Contact. Areas of Expertise Client Needs Assessment and Identification Strategic Marketing Initiative Development Lead Generation and ...
- 2016 Sep 25
Neptune Beach, FL
... Legal/Medical Dictation Time Matters Switchboard Skills Real Estate/Construction Law Juris Multi-tasking Skills SalesForce.com Word Perfect Legal Documentation Excel Workers Compensation TABS Personal Injury Education: Florida Junior College ...
- 2014 Feb 26
Jacksonville, FL, 32225
... vendors, and partners • Administered AOL enterprise wide reporting tools including, AMS, CPR, DART, DoubleClick, and SalesForce.com • Performed daily account audits to ensure quality and compliance of identity management systems Associate Support ...
- 2013 Jan 09