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Sales Representative Quality Assurance

Location:
Fernandina Beach, FL
Posted:
November 18, 2023

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Resume:

SALES REPRESENTATIVE

Christopher Poteat

OBJECTIVE

To Secure a position with your company which will enable me to utilize my experiences and skills to become a viable part of the Team.

EXPERIENCE

BUSINESS RESOURCE MANAGER, SMURFIT-STONE / WESTROCK, FLORIDA COMPLEX SALES TEAM - 08/2010 TO 10/2023

Managed Strategic Account business in Northeast, Central and South Florida. My duties included visiting customers on a periodic basis to check on quality and service, and communicate my findings to the appropriate parties. I was also the primary liaison for all communications between the customer and our producing facility. One of my main focuses was to bring cost-savings to WestRock and our customers by utilizing my Greenbelt Training.

TECHNICAL SERVICES REPRESENTATIVE, SMURFIT-STONE, FERNANDINA BEACH, FLORIDA - 09/2006 TO 08/2010

Managed National Account business in Northeast, Central and South Florida. I was charged with ensuring my availability to my customers at all times when needed. I was the primary point of contact between my customers and the manufacturing complex. SAFETY & QUALITY ASSURANCE MANAGER, SMURFIT-STONE, FERNANDINA BEACH, FLORIDA - 07/2005 TO 09/2006

Duties included managing the Safety, Quality and Environmental Programs at the plant level. This included the training of employees, auditing various processes, and implementing projects at the local, regional and corporate level. These functions necessitated being the liaison between the plant and the divisional levels, and being an participant in the North Florida Complex Steering Team. MAINTENANCE MANAGER, SMURFIT-STONE, FERNANDINA BEACH, FLORIDA - 07/2003 TO 07/2005 Managed all facets of the Maintenance Department, including equipment maintenance and repair, crew scheduling, budgeting, purchasing and training. Introduced a pro-active schedule to synchronize planned downtime and equipment sanitation with machine-specific maintenance and involved the operators in prioritizing repairs.

CORRUGATOR SUPERVISOR - PACKAGING CORPORATION OF AMERICA, JACKSONVILLE, FLORIDA - 06/2001 TO 07/2003

Managed employee safety, machine production, product quality, ISO and safety audits, and materials procurement. Involved in planned maintenance and housekeeping and documented machine checks. PLANT MANAGER - SMURFIT-STONE - FERNANDINA BEACH, FLORIDA - 06/2001 to 06/2003 Responsible for all components of plant operations, including safety, quality, P&L, production requirements, and union negotiations. Managed all plant employees, including office staff, supervisors and production employees.

PLANT SUPERINTENDENT - SMURFIT-STONE - FERNANDINA BEACH, FLORIDA -11/1998 TO 06/2001 Facilitated the training of all new and existing production employees. Managed audits and the maintenance of quality standards through Standard Operating Procedures (SOP’s). Worked with the Maintenance Team to improve Planned Maintenance. Responsible for facility day-to-day operations, including safety, quality and production and waste expectations. Charged with improving production and facilitating cost-savings projects. MAINTENANCE MANAGER - SMURFIT-STONE - JACKSONVILLE, FLORIDA - 10/1996 TO 11/1998

Implemented a Planned Maintenance Program. Orchestrated the restructuring of the Maintenance Department to optimize available resources and reduce overall costs. Coordinated all safety and environmental issues, including administrative obligations. Assisted in gaining ISO 9000 Certification. MAINTENANCE MANAGER - JEFFERSON-SMURFIT - FERNANDINA BEACH, FLORIDA - 08/1994 TO 10/1998 Facilitated an inventory system for equipment and parts to minimize costs without compromising availability. Cross-trained maintenance personnel to perform a variety of skill-intensive /specific tasks by utilizing divisional and outside resources.

CORRUGATOR AND CONVERTING SUPERVISOR - JEFFERSON-SMURFIT - FERNANDINA BEACH, FLORIDA - 01/1992 TO 08/1994

Focused on improving housekeeping, safety and quality and production expectations thru Team - Building exercises which generated basic Standard Operating Procedures (SOP’s). Responsibilities included ordering materials and equipment, scheduling order runs & crews, and maintaining equipment. HOURLY PRODUCTION EMPLOYEE - JEFFERSON-SMURFIT, FERNANDINA BEACH, FLORIDA - 03/1991 TO 01/1994

Assisted in the operation of converting and corrugating machinery. Performed basic production functions. EDUCATION

UNIVERSITY OF NORTH FLORIDA - JACKSONVILLE, FLORIDA - BACHELOR OF ARTS: MAJOR - PSYCHOLOGY, MINOR - COMMUNICATIONS - 1995 to 1998

SKILLS

PROFICIENT IN MICROSOFT WORD, EXCEL, TEAMS & SALESFORCE. I AM A CERTIFIED GREENBELT, AND HAVE COMPLETED SEVERAL COST-SAVINGS PROJECTS FOR WESTROCK AND MY CUSTOMER BASE. AWARDS

AWARDED FLORIDA COMMERCIAL TEAM SALES MEMBER OF THE YEAR - 2023 REFERENCES: Al Thompson - WestRock Florida Complex Operations Manager / C: 904-***-**** / email: ad09ps@r.postjobfree.com.

Dan Hensley - WestRock Florida Business Resource Manager / C: 678-***-**** / email: ad09ps@r.postjobfree.com

4901 SUAREZ BLUFF ROAD, FERNANDINA BEACH, FL. 32034 C:904-***-**** ad09ps@r.postjobfree.com



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