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Lagos, Nigeria
... Provide online demonstrations and educate customer on product features Manage high volume of inbound calls effectively and efficiently in a complex fast-paced and challenging environment Responsible for wide variety of customers service and ...
- Apr 11
Lagos Island, Lagos, Nigeria
... answering inbound phone calls, addressing customers questions about products and services SKILLS Detail-Oriented. Leadership Skills. Interpersonal skills Excellent Communication Skills. Time Management Skills. Willingness to Learn. Cash handling and ...
- Apr 07
Lagos, Nigeria
... service oriented and administrative marketer, skilled and certified in customer relationship management, Digital, Inbound and email marketing, Event Management, Risk Recognition and Management and proactively identifying and resolving problems. ...
- Apr 03
Lagos, Nigeria
... Nigeria March 2022 - Till Date Responsibilities (Shift Manager/Inbound) • Ensure that my team members are available for their shifts and escalate any exigencies to my line supervisor. • Managing large amounts of inbound and outbound calls in a ...
- Apr 03
Lagos, Nigeria
... Building sustainable client relationship Answering inbound callers Making outbound calls Help train new employees Following up on client calls Identify and escalate issues to supervisors Managing and updating client databases Communicating with ...
- Apr 03
Lagos, Nigeria
... EXPERIENCE Multi Choice Nigeria Customer Service Representatives - (Outbound Team with Products and Services) Newedge Solution, Lagos —Customer Service Representative (Inbound Team with SQL and QMO) July 2023 ● Assisting customers with product or ...
- Apr 02
Lagos, Nigeria
... FELMAP NIGERIA PLC CUSTOMER CARE REPRESENTATIVE ● Handled inbound calls, attentively listening to client inquiries and concerns regarding our products, while providing timely and effective solutions. ● Consistently delivered outstanding customer ...
- Mar 29
Lagos, Nigeria
... Handling of inbound calls and generating sales revenue. 2017 - 2019 Trebo LLC, Awka. Anambra State Role – Field Sales Representative (FRS) Advertising and achieving sales targets. Bringing new ideas to the development of the organization. Collect ...
- Mar 29
Lagos, Nigeria
... Identified opportunities to cross sell the products and services of the bank with every email and inbound call interaction. Sales/Customer Service Rep Gene Bendi Fashion February 2018 – March 2019 Sold retail products, goods, and services to ...
- Mar 27
Lagos, Nigeria
... Manage all inbound and outbound calls from Network Operations Centre (NOC) and resolve all challenges. Develop weekly dashboard format and ensure timely reports rendition to management. Carry out periodic site inspection and spot checks, identify ...
- Mar 25