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Lagos, Nigeria
... • Developing a robust payment system and web portal for managing Inbound and Outbound transactions, Dispute, Settlement and account management. • Successfully supporting the integration of payment switches, gateways. • Developing and Integrating ...
- Apr 24
Lagos, Nigeria
... to team effort by accomplishing related results as CUSTOMER CARE INTERN United Bank for Africa PLC (UBA) 2009 - 2013 Received inbound calls from customers. Document all calls with regards to customer's inquires accurately using call tracking system. ...
- Apr 22
Lagos, Nigeria
... Providing customer service and support for all inbound/outbound calls, emails, chats, social media posts, etc. • Managed the resolution of escalated issues through effective communication with customers and internal teams to ensure a timely response ...
- Apr 18
Lagos, Nigeria
... • Document daily shipments and deliveries to replenish inventory • Managed inbound call volume of over 10 calls per hour. • Tracking orders and deliveries • Attending to client’s concerns, queries, and feedbacks • Administered billing enquiries and ...
- Apr 18
Lagos, Nigeria
... Customer service Excellent communication and interpersonal relations skills Ability to manage an irate customer [Inbound / Outbound calls] Understand new concept easily [Product knowledge] Proficiency with the use of Microsoft word, Excel, ...
- Apr 15
Lagos, Nigeria
... ● Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously. ● Assisted in conducting laboratory tests, ensuring accurate and reliable results. Customer Service Representative Kimex ...
- Apr 11
Lagos, Nigeria
... Provide online demonstrations and educate customer on product features Manage high volume of inbound calls effectively and efficiently in a complex fast-paced and challenging environment Responsible for wide variety of customers service and ...
- Apr 11
Lagos Island, Lagos, Nigeria
... answering inbound phone calls, addressing customers questions about products and services SKILLS Detail-Oriented. Leadership Skills. Interpersonal skills Excellent Communication Skills. Time Management Skills. Willingness to Learn. Cash handling and ...
- Apr 07
Lagos, Nigeria
... service oriented and administrative marketer, skilled and certified in customer relationship management, Digital, Inbound and email marketing, Event Management, Risk Recognition and Management and proactively identifying and resolving problems. ...
- Apr 03
Lagos, Nigeria
... Nigeria March 2022 - Till Date Responsibilities (Shift Manager/Inbound) • Ensure that my team members are available for their shifts and escalate any exigencies to my line supervisor. • Managing large amounts of inbound and outbound calls in a ...
- Apr 03