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New Delhi, Delhi, India
... and Grievance Request Management TECHNICAL SKILLS Methodologies: DevOps, SCRUM, Agile, KANBAN, PMI, Waterfall, IBM GDC, ITIL Project Management Tools: PSIS Tool, PM Tool, MS Project, Open Project, Enterprise Project Management, MS Office, Visual ...
- Apr 19
Noida, Uttar Pradesh, India
... Planning and implementing the configuration changes to the servers adhering ITIL Change process Personal Details DOB 11-03-1984 837-***-**** Noida
- Mar 13
New Delhi, Delhi, India
... Following up with the processes, stake holders and process owners for any changes according to Change Management as per ITIL standards. Tracking Single user and multi user incidents through ticketing tool and driving them to closure. Providing ...
- Mar 13
Delhi Division, Delhi, India
Experience Senior Technical Support Engineer (***8-Till Present) Company: M/S Sharad Bahuguna Enterprises Strong understanding of ITIL V4 Service Management best practices with an emphasis on incident, problem, change and Service Level Management ...
- Mar 03
Ghaziabad, Uttar Pradesh, India
... Provided robust Incident, Problem & Change Management Support as per ITIL guidelines and resolution of all Incidents/Tickets within defined SLAs & TAT ensuring minimum downtime. Apr’2011 – Jan’2012: MIntergraph Systems Pvt.Ltd., Delhi as Asst. ...
- 2023 Nov 21
Noida, Uttar Pradesh, India
... Activities: Reading, Music, Travelling, Gardening Summary Seasoned Quality Engineer Professional having 9+ years of Software Testing experience in the IT industry involved in providing ITIL and IT service management solutions in IT infrastructure. ...
- 2023 Nov 07
New Delhi, Delhi, India
https://www.google.co.in/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjoipyh_cLOAhUJMo8KHX18DmoQjRwIBw&url=http%3A%2F%2Frapaconsulting.com%2Fservice-based-costing-post-2-sbc-itil-itsm-context%2F&psig=AFQjCNFjm ...
- 2023 Oct 01
New Delhi, Delhi, India
... Certifications Office 365 Identities and Requirements Certification Microsoft Certified Solution Expert (MCSE) Microsoft Certified Solution Associate Microsoft Certified Professional ITIL V3 Foundation Cisco Certified Network Administrator SKILL SET ...
- 2023 Aug 03
New Delhi, Delhi, India
... Higher Secondary from Bihar Board in 1998 Technical Qualification: - ITIL Certificate in IT Service Management and Advance Professional Training Diploma in Computer Hardware & Networking from F-Tech Computer Bhopal Certificate of Completion ...
- 2023 Jul 21
New Delhi, Delhi, India
Debabrata Paul MBA, PMP®, CSM®, LSSGB, ITIL® Overview Business Analyst with 6.5+ years of experience in business analysis, requirement analysis, data analysis, creative problem-solving, trading, investments, ratings, agile, scrum, waterfall and ...
- 2023 Jul 18