Quality Engineer Assurance

Ekta Tyagi · Software Quality Engineer · Noida, India · ****.*********@*****.*** · 98 734 75215

EKTA TYAGI

Status: Quality Engineer at MJB Technologies

Skills: ServiceNow, Automated Test Framework, ITSM, ITOM, ITAM, Manual Testing, Automation Testing usinG ATF (SNow), Integration Testing, REST API Testing, Mobile Testing, Selenium and Python basic Interests: Test Management, Test Automation, Defect Management, Test Case creation, Test scenario creation, Integration Testing, Data Analysis, Data Quality

Activities: Reading, Music, Travelling, Gardening

Summary

Seasoned Quality Engineer Professional having 9+ years of Software Testing experience in the IT industry involved in providing ITIL and IT service management solutions in IT infrastructure. Has worked for Xavient Information Systems, Telus International and MJB Technologies in the capacity of Test Lead, Test Analyst, QA Analyst, Quality Engineer and is equally eloquent in all these facets of Software development and Quality Control combined, supporting Functional Testing, Integration Testing and Automation Testing. Experience

Feb’20 - Now Quality Engineer (MJB Technologies)

Experienced in Automated Test Framework, Functional and Manual, Smoke, System, Sanity, Integration, Regression, Project integration, Data Migration Leveraged with skills in STLC, Testing Procedures, Agile Methodologies and Techniques Coordinate/manage overall QA ATF activities

Worked on SNOW modules/application/techs: Incident, Problem, Change, Service Request, Service Level Management, Knowledge Base, CMDB, Assets, Major Incidents, eBonding, Reporting,Portal, Survey

Led the Regression for ServiceNow instance upgrades for New York, San-Diego, Utah Aug’18 - Feb’20 Senior Software Engineer (Telus International) ServiceNow: ITSM, ITOM, ATF, Emails, eBond, Test Management, Defect Management, CMDB, Domain Separation, Survey, Complaints, Portal Non ServiceNow: JIRA, HP QC ALM, Test Documentation, Test Analysis, Risk-based test- ing, Test Estimations, UAT

Led the Regression for ServiceNow instance upgrades for Kingston, London, New York Sep’14 - Jul’18 Software Test Engineer (Xavient Information Systems) SNOW: Incident, Emails, Problem, Portal, Service Request Oracle Apps EBS R12, Fusion, HP QC ALM, WinSCP, BugZilla, SQL Developer Analyzing requirement documents and identifying the test scenarios from MD50 and MD70

Preparation and execution of Test cases and detailed test steps and uploading in Quality Center

Generating metrics and fetching the reports from the QC (Daily Status Reports, Defect Trackers and Effort Matrices) and make final reports on test effort Education

2011 - 2014 Master’s Degree, Computer Applications (Banasthali University) 2008 - 2011 Bachelor’s Degree, Computer Applications (Banasthali University)

· https://www.linkedin.com/in/ekta-tyagi-23ba708a/

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