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ITIL resumes in Madison Heights, MI

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Manager Program

Grosse Pointe, MI
... General Motors Project/Engagement Manager (Client) 4/2008 – 6/2010 •Managed engagement for assessing Standardize Work execution and know across the GM IS&S platform which consisted of ITIL processes. •Oversee upcoming application, infrastructure and ... - 2019 Feb 28

Information Security Management

Farmington, MI
... Degree: Telecommunications/IT Michigan State University, East Lansing, MI CompTIA Security+ (SY0-501) AWS Certified Cloud Practitioner ITIL Foundation 2011 V3 Documentation Training & Instruction Vendor Management Customer Relations Managing ... - 2019 Feb 01

Change Management, IT Support and Planning

Detroit, MI
... • Customer Service Management • Account Management • Project Management • Strategic Planning • Risk Mitigation • Knowledge of ITIL and key ITSM concepts PROFESSIONAL EXPERIENCE IT Planning Analyst & IT Change Management Ford Motor Co./TekSystems, ... - 2018 Dec 13

Customer Service Data

Roseville, MI, 48066
... Data Warehousing Integration Business Process Web Logic App Support Security Controls Data Migration Projects EMC Documentum ITIL v3 ETL IBM Lotus Notes HP Mercury Quality Center v9.2 Share Point Confluence/JIRA Business Analysis Automation Project ... - 2018 Dec 12

Project Manager Management

Detroit, MI
... Project and Portfolio Management Tools- Ms Project, IBM Tools, GM Project tools, SAP Tools, CHANGEPOINT (BCBS), Clarity (US Census) SUMMARY OF QUALIFICATIONS Project & Delivery Management – PMP and ITIL Certified with a career-long track record of ... - 2018 Dec 11

Engineer Project Manager

Detroit, MI
... OS, MS Office (Word, Excel, PowerPoint),sharepoint, Primavera P3, AutoCAD 14, & 3D MAX design Experience with standardized project management methodologies, processes and compliance standards including RUP, PMI, CMMI, ISO, Six Sigma, and ITIL. ... - 2018 Oct 08

Manager Project

Bloomfield Hills, MI
... Methodologies Used Started to establish Scrum with Waterfall, SDLC, Agile, ITIL Stack of Technologies and Tools Used Windows XP – 10, Delphi, .Net, PHP, MySql, SQL Server Express, ServiceNow, HP ALM, Jira, Asembla, GitLab, LogMeIn, TeamViewer, ... - 2018 Sep 14

Health Microsoft Office

Westland, MI
... ICD-9-CM CPT Coding Employee Renewal ITIL Foundation Certified, EXIN Visual Sale Workforce COMPUTER SKILLS Mainframes and Databases Key Code, Microsoft Office Suite, GQL, Oracle, Pivot Tables, MADS, Diamond, PERADIGM, Xcelys, Facets, SQL Developer - 2018 Aug 23

Security Cisco

Detroit, MI
... Experience with ALG (RTP, RTSP and FTP, DNS, HTTP), DHCP Worked with ITIL (Information and technology information library) for managing our services. Working with ITS networking teams to install an Avaya VoIP phone system and test phone system ... - 2018 Jul 02

Service Management

Rochester, MI
... production issues •Worked on identifying RCA for supplier, Vehicle Provisioning, Command and Control and Carrier issue •ITIL Process Knowledge: Incident Management, Problem Management, Change management, Release Management and Service Management ... - 2018 Jun 20
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