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Chicago, IL
... SKILLS Trader Voice Phone systems, Cisco Call Manager, VOIP equipment, Voice Recording systems, Analog and Digital Voice circuits, Knowledgeable in technology services ITIL (IT infrastructure Library) methodologies. WORK HISTORY National Able ...
- 2023 Mar 27
Glenwood, IL
... Fundamentals ● CSDM Fundamentals ● Virtual Agent Fundamentals COMPETENCIES ● Agile Framework ● SCRUM Framework ● JavaScript ● ITIL 4 Foundations ● Microsoft Office Suite ● Google Suite EDUCATION Communication Disorders Governors State University ● ...
- 2023 Jan 31
Chicago, IL
... Chicago, IL High School Diploma Coyne American Institute Chicago, IL Electrical Maintenance Certificate ITT Career Training Center Chicago, IL Telecommunication Technician MicroTrain Technologies Chicago, IL ITIL Management Working on Certifications
- 2022 Dec 30
Chicago, IL
... Office 2016 / 2013 / 2010 / 2007 / 2003 / 2000 / XP, Office 365 providing ITIL (Information Technology Infrastructure Library) Best Practices within the organization and the significance of ITSM (IT Service Management) within IT Infrastructure. ...
- 2022 Oct 29
Chicago, IL
... devices, setting up hardware, Citrix, XenApp, XenDesktop config/troubleshooting, Server and Security Admin for Network groups, Active Directory and building servers using various tools such as SCOM, SCCM, MECM, PowerShell, ITIL Service Management. ...
- 2022 Sep 26
Glen Ellyn, IL
... Delta Dental, Lansing, MI Oct’17 to Mar’18 Infrastructure & Operation System Engineer •Coordinate with infrastructure, ITIL, APPS, Networking, Datacenter and Desktop team on day to day. •Attend PWA meeting, Team meeting and others to discuss over ...
- 2022 Aug 24
Oak Park, IL
... Project Management Training PMP/CAPM Project Management Professional Certification, Microtrain Technology, Chicago, IL ITIL V3 Foundations Training, Microtrain Technology, Chicago, IL Industry Training: Biohazard Remediation Knowledge, Flood ...
- 2022 Jul 18
Des Plaines, IL
... Experience with ITIL/ITSM,SAP Agile/Scrum, JIRA For Agile, ASAP/Waterfall Methodology, SAP (CHARM)/ Solutions Manager, HP/ALM-QC. SAP Process Areas: Order to Cash, Supply Chain, Record to Report, Procure to Pay, Plan to Produce, HCM. Specialties: ...
- 2022 Jul 16
Chicago, IL
... • MBA – In progress, Northern Illinois University (NIU) • ITIL Foundation Certification • Salesforce Administration Certification Volunteer: • BADHAN – A Voluntary Blood Donors’ Organization • Mankato Inner Circle – Volunteer for senior citizens and ...
- 2022 May 08
Chicago, IL
... ITIL V3 Certified Active Directory MS Exchange PROFESSIONAL EXPERIENCE HARDWARE – Desktop/laptop computers, Citrix Wyse terminals, Ipad/configuring new PCs from scratch SOFTWARE – Microsoft Windows 95/98, Windows NT, 2000, XP, Windows 7 and ...
- 2021 Dec 18