Monte Brown

***** ***** ******* ******

708-***-****

Chicago, IL 60617

aducxg@r.postjobfree.com

CAREER SUMMARY

To obtain a challenging position utilizing abilities developed through my experience and education with opportunity for professional growth. Experience on PBXs and various telephone systems. Installation, troubleshooting, repair and maintenance of telephone, cable television, computers and alarm/security system equipment. Electronics knowledge in schematics, soldering and utilizing standard test equipment. Technical experience in electronics and mechanics, electronic circuits, semiconductors, digital electronics, and microprocessor technology. Certified by AT&T for Basic Repair, Basic Splicing, Manhole Safety, First Aid, Safe Driving, Pole Climbing, Bucksqueeze, Ladder Climbing & Strand Safety. Resourceful, self-motivated and customer-focused professional with hands-on experience in providing superb customer care. Effective communication and customer retention skills. Demonstrated ability to excel in fast-paced environment and thrive under pressure. Installed, maintained and repaired with RCN, Wedgewood Communications and 21st Century Telecom Group.

EMPLOYMENT HISTORY

OSI/Adecco Temporary Services

Temporary Worker 06/2019-Present Chicago, IL ● Push 1400 pound racks of beans, steaks, and ribs. Load beans in Lycos machines to be sanitized. ● Pack beans, steaks, tofu salsa for shipment.

● Load steaks, remove condensation, organize racks in chillers, organize and make sanitized trays and remove tofu waste.

Chicago’s On Time Courier

Driver 09/2011-06/2019 Worth, IL ● Pickup and deliver packages in the Chicagoland area.

● Important documents, office and industrial equipment, food, audio/visual supplies, clothing and perishables, resolved issues regarding installation, work orders, and customer service needs and times of arrival

.

● Provide customer service to Cushing & Co., The Fine Line, Energy BBDO, Revere Electric Supply, Thorne Construction, MidAmerician Printing Systems, etc.

Lyft, Inc.

Driver 9/2016-9/2017 Chicago, IL ● Taxi service with personal vehicle, ridesharing also.

● Answered incoming calls from customers and scheduled appointments regarding routes, directions and times of arrival.

● Help clients with groceries and laundry.

Uber

Driver 7/2016-7/2017 Chicago, IL

Answered phone inquiries, scheduled appointments to pickup clients traveling to O’Hare, Midway, and other destinations throughout the Chicagoland area.

● Taxi service with personal vehicle, Ubereats, ridesharing, provide customer service. ● Handled customer luggage, groceries and laundry.

EDUCATION

William Rainey Harper High School

Chicago, IL

High School Diploma

Coyne American Institute

Chicago, IL

Electrical Maintenance Certificate

ITT Career Training Center

Chicago, IL

Telecommunication Technician

MicroTrain Technologies

Chicago, IL

ITIL Management

Working on Certifications

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