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Farmstead, GA, 30339
... Android Application Developer Freshworks, San Bruno, CA – 05/2013 – 01/2015 https://play.google.com/store/apps/details?id=com.freshservice.helpdesk Freshdesk is a customer support application for web and mobile apps. The clean, easy-to-use interface ...
- Apr 05
Duluth, GA
... CERTIFICATIONS • CCNA-Certified Cisco Network Associate • CNA- Certified Network Administrator • IT Support Training Certificate • IT Helpdesk Training Certificate • CompTIA Network+ SKILLS • Installed and configured (6500,9300,92 00,3850) Switches ...
- Mar 23
Kennesaw, GA
... IT HELPDESK LEVEL 3 Printegra March 2004 - July 2007 • Provided exceptional support for 50+ users across remote offices and internal printing stations. • Successfully implemented work-from-home solutions for the Executive Team, enhancing ...
- Mar 22
Marietta, GA
... Hays Consulting- McLarens/ EHI – 08/19 - 02/21 Robotic Process Automation Project/ Business Analyst Successfully built a comprehensive skills assessment matrix of a diverse helpdesk/deskside team that allowed management to measure success and create ...
- Mar 11
Cartersville, GA
... Worked on planning and deployment of Self-service password reset functionality of Azure AD that reduces IT helpdesk cost. Participated in SCM tool evaluation selection and implementation. Proactively identified, implemented process and other ...
- Feb 21
Marietta, GA
... ScrumMaster HDI Certified Helpdesk Analyst L1 and NUX-Certified Model Builder Georgia Fiscal Management Council Fund Accounting Certified SCRUM Fundamentals Certified PMI Professional Affiliations: International Institute of Business Analysts
- Feb 17
Cartersville, GA
... Scanners, Barcode, QR code maintenance for SATO printers with Velocity interface, Footprints Helpdesk Software, Database Server Applications, Clarify HD Software, HTML PROFESSIONAL EXPERIENCE NAKANISHI MANUFACTURING CORPORATION, Winterville, Ga. ...
- Feb 17
Cumming, GA
... Involved in Developing, Monitoring and Deploying SSIS packages and successfully created dynamic configuration packages in SSIS Managed work queue in support of all JIRA Helpdesk tickets through JIRA combination of problem identification, ...
- Feb 09
Acworth, GA
... Ricoh Corporation, Tucker, GA July 2014 - Sep 2015 Software Solutions Helpdesk Analyst ● Rendered 2nd level break/fix support of software packages used by internal technicians and commercial customers using Ricoh and third-party Multifunction ...
- Feb 02
Woodstock, GA
... •Configured NT domain and Exhange 5.5 and prepared network for next major upgrades Vanstar / Inacom – Roswell, GA IT Strategist and Messaging Lead December 1996 to May 1998 Worked as senior level messaging helpdesk analyst •Responsible for the ...
- Jan 30