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Marietta, GA
Konstantin Kirukhin **** *********** ***** *****, ********, GA 30062 404-***-**** ac756k@r.postjobfree.com Over 25+ years of experience in providing deskside and helpdesk tech support, network and server administration, project management in various ...
- 2019 Jan 10
Cumming, GA
... ● Working with IT helpdesk to resolve and document user tickets while archiving tickets in Excel. ● Migrating out older printers while maintaining current printers under warranty and under HP contract with Delta. IT Service Desk Analyst II, 2014 to ...
- 2018 Nov 07
Marietta, GA
... Laboratory Atlanta, GA IT Infrastructure & Operations Co-Op January 2015 – Present Work in a team environment to complete helpdesk requests submitted by end users relating to various technical questions while adhering to an SLA Deploy, monitor, ...
- 2018 Sep 29
Buckhead, GA, 30305
... Experience in Creating Knowledge article, Mentored and trained business users & Helpdesk users on ServiceNow platform. Experience in Client Script/Calling server-side code using Glide Ajax in Client Script. Involved in for producing Technical Design ...
- 2018 Sep 26
Alpharetta, GA
... Wrote an application in Groovy and Scheduled app via Cron that creates entries in a custom helpdesk system and updates cards in a custom ERP. Used Team Foundation Server (TFS) for source code control, project related document sharing and team ...
- 2018 Sep 25
Acworth, GA
... of data and voice contract negotiations and enhancement of service and stability, thereby savings $144K Outsourcing of tier 1 helpdesk to generate improve response time and availability while reducing IT support cost by $60K annually Improvement of ...
- 2018 Sep 03
Alpharetta, GA
... Police Department Championed network upgrade to MPLS format to replace an antiquated, DSL based LAN Instituted BOSS IT Helpdesk software and ticketing system to build an IT knowledgebase and for the purpose of providing tracking metrics to upper ...
- 2018 Aug 21
Alpharetta, GA
... Technical Support/Helpdesk Hours per week: 20 2012 to 2014 Apple Inc. Provided technical support for iOS and OSX Apple devices. Documenting steps taken through a tiered ticketing system. Sold protection plan coverage (AppleCare & AppleCare+) ...
- 2018 Aug 01
Alpharetta, GA
... Be the point of contact for working with our Helpdesk on any open issues and help facilitate with any issues the customers may have. Fiserv, Alpharetta, GA April 2015- May 2017 Senior SAP BASIS Administrator Executed daily production morning checks ...
- 2018 Jul 10
Mableton, GA
... Systems ( Windows 7, 8.1, and 10) Experience with Windows Office 2007, 2010, Office 365 (2013) Delta Apparel Duluth, GA HelpDesk Analyst (2013–2014) •Created and Removed User Accounts in Active Directory •Reset and Changed Password in Active ...
- 2018 Jun 08