Andre McManus, CSM

Marietta, Georgia 678-***-**** ad3pqn@r.postjobfree.com www.linkedin.com/in/amcmanus-businessanalyst/

Professional Summary

A seasoned Business Analyst and Scrum Master with 15+ years of experience in managing complex IT/financial systems, driving continuous improvement, and maintaining stakeholder communication while possessing expertise in financial and business analysis. Proven ability to lead and coach team members in creating a high-value impact on achieving set targets with in-depth practical knowledge of Agile, Scrum, and Waterfall methodologies. Instrumental in Jira, PeopleSoft Financials and HRMS, Oracle Cloud Financials, Oracle PL/SQL, and Business Intelligence tools like PowerBI and Anaplan.

Work Experience

Compnovation Technology, LLC - Owens & Minor, Inc. Marietta, Georgia

System Analyst Consultant March 2021 – Present

●Gather requirements and craft comprehensive functional documentation to support application enhancements and expansion projects with clarity and precision in project specifications.

●Improve the efficiency and effectiveness of project execution to facilitate Product Backlog grooming sessions, and optimize Sprint velocity in collaboration with Project Stakeholders

●Conduct thorough Unit testing for Anaplan system development, effectively resolving issues and optimizing workflow while updating and maintaining Anaplan Models to support the Finance Group in FP&A activities.

●Improve reporting, calculations, and system performance by updating formulas, lists, and modules within the platform.

●Handle complex data management tasks across various platforms by efficiently importing and exporting data to and from SAP, Tableau, and EssBase applications. Validate and troubleshoot data integration points for all upstream and downstream applications.

●Handled all incident reports and served as system support for Anaplan platform, including escalating platform issues to vendor support for system critical incidents.

●Revamp calculations for monthly KPI measures to accommodate quarterly forecast changes with 100% accuracy

●Create and deploy processes to improve the efficiency of Product management and create a significant impact on Global Financial Reporting with a focus on enhancing overall business operations

●Regulate all versioning, model calendars, system certificates, and User Access while ensuring the system's security

●Streamline the closing process by validating data and removing errors through a refined system to remove hard coding resulting in a 50% reduction in monthly close time

Intercontinental Exchange, Inc. – Corporate Systems Atlanta, Georgia

Project Manager / Business Analyst August 2018 – March 2021

●Maintained the integrity and accuracy of financial data by overseeing external system integration points, proactively identifying and addressing potential issues in billing and pricing from external systems

●Imported Salesforce Customer data to report on Top 10 Sales and Pricing, creating custom discounts/pricing plans with data-driven insights while utilizing Salesforce data to establish sales territories and team assignment groups

●Drove requirement-gathering sessions to document system requirements, including EPICS, Feature Sets, User Stories, and Acceptance Criteria, for successful system enhancements

●Managed all Anaplan incidents using ServiceNow platform. Responsible for triaging Project and incidents related to system stability and performance. Escalated platform issues to vendor support for system critical incidents including incident status reporting to IT Directors, International Corporate and C-Level executives.

●Elicited and thoroughly documented requirements and data mapping for the Salesforce CRM project

●Administrated the Anaplan Sales and Commissions platform, crafting SOPs, overseeing platform development, and designing modules, models, lists, and dashboards to improve the sales and commissions process

●Rectified the interface of GL data between Revenue and Oracle Cloud Financials and cleared erred GL Journals that resulted from coding or configuration errors, regulating accurate financials and compliance

●Utilized Oracle PL/SQL to correct data issues with financial transactions, affecting revenues or caused journal errors

●Utilized PL/SQL scripts to validate transactional data and report building for Product, Regional, and Monthly reports.

Compnovation Technology, LLC Marietta, Georgia

Consultant (Client- BPI Now) October 2017 – December 2017

●Ensured a comprehensive and up-to-date catalog by effectively updating and maintaining the Item Catalog, encompassing a wide range of products such as equipment, supplies, and other durable goods

●Contributed to the enhancement of the company's digital presence by revamping graphics and web pages for the company website, improving user experience and website functionality

●Assisted with the Request for Proposal (RFP) process for government contracts and other business proposals while overseeing the Master Vendor List, defining the approval and compliance process for current and potential vendors

Division of Investment Services -Teachers Retirement System Atlanta, GA

Sr. Business Systems Analyst December 2014 – July 2017

●Played a key role in supporting trading and accounting systems for investment portfolios of $300 billion annually

●Created and modified reports in response to legal, business process, and legislative structural changes

●Monitored interfaces with external entities such as pricing data services, corporate actions, cash positioning systems, and banks, overseeing the transfer of funds into PeopleSoft Financials

●Facilitated key financial systems, including Research Analyst Tracking, Portfolio Management/Accounting, and Geneva Portfolio/Accounting systems, with a comprehensive understanding of financial system analysis

Turner Broadcasting Systems, Inc. Financial Systems Center of Excellence Atlanta, GA

Sr. Financial Systems Analyst November 2013 – December 2014

●Gathered requirements for financial queries, catering to ongoing projects and ad hoc requests

●Formulated, regulated, and modified reports to accommodate legal, business process, and corporate structural changes, utilizing an array of reporting tools, including nVision, PSQuery, Hyperion, Smartview, and Essbase Add-In

●Conducted training sessions on reporting tools and procedures for 10 -30 individuals, either on an ad hoc basis or as necessitated by project deliverables

●Utilized Oracle PL/SQL queries to extract data for reporting and troubleshooting transactions for the closing/consolidation process

●Maintained data structures to reflect changes in corporate structure and business operations

●Gained hands-on experience working with various PeopleSoft modules, including Accounts Payable (AP), Accounts Receivable (AR), Purchase Orders (PO), General Ledger (GL), and Asset Management (AM)

Gentiva Healthcare, Inc. Atlanta, GA

Project Manager, Corporate Business Systems October 2012 – November 2013

●Coached 4 Junior-level analysts on Software Development Life Cycle best practices, fostering a culture of continuous learning and professional development within the team

●Created comprehensive Business Process diagrams, wireframes, and workflow documents

●Developed a Project tracking site utilizing the SharePoint 2010 platform, enabling efficient project management and tracking for better collaboration and communication among Project Management Office team members

RPC, Inc. Atlanta, GA

Senior Business Analyst, Information Systems July 2007 – February 2012

●Developed and regulated Business Requirement Documents, Functional Specifications, and Data Mappings

●Authored project documents, including Business Case, Scope, Functional Specification, and Solution Assessment

●Planned and facilitated crucial meetings such as Kickoff, Scope development, Joint Application Development sessions, and Solution Assessment with effective collaboration and consensus among stakeholders.

●Provided comprehensive end-user education through Level 2 Service Desk support, one-on-one meetings, and conducting formal classroom training sessions, optimizing user proficiency and system utilization

●Administered the training center for enterprise-wide process and application training, playing a key role in the continuous learning and development of 100+ employees across the organization

Additional Experience

TracePoint Consulting Business Analyst/Training Developer, PeopleSoft Financials

State of Georgia (Multiple Roles – Accountant, Budget Analyst) ERP Business Solution Analyst, Financial Systems

Skills

Process Improvement, Manage Revenue Management & Billing application, Dashboard & KPIs Creation, Data Analysis

Requirements Gathering, System & Testing, User Stories, Project Management, Asset Management, General Ledger,

Technologies

ERP (Enterprise Resource Planning): PeopleSoft Financials 9.x, 8.x, 7.x, PeopleSoft HRMS 9.x, 8.x, PeopleSoft Query, PeopleSoft nVision, PeopleSoft User Productivity Developer, PeopleSoft Commitment Control, PeopleSoft ELM, Application Engine, Excel to CI, Oracle Cloud Financials EPM

Business Intelligence: Business Objects/ Crystal Reporting Studio, Oracle Hyperion Financial Planning, Essbase, SmartView, PowerBI, Anaplan

Relational Database Management Systems (RDBMS): SQL Developer, Microsoft SQL Server Management Studio (2012, 2008R2, 2005), Oracle Database, Notepad++, Filezilla

Bug Tracking & Change Management: Bugzilla, Test Track, Subversion Workbench, Remedy, Service Now, JIRA

Team Collaboration & Document/Content Management: SharePoint, SharePoint Designer, PeopleSoft User Productivity Kit, Microsoft Teams, Zoom

Accounting: Geneva Portfolio & Accounting System QA Testing: SQR Robot CRM: Salesforce

Office Productivity: Visio, Adobe Writer 9, Camtasia Studio, MadCap Contributor, Webex, Microsoft Office Suite

Software Development Methodologies/Processes: Agile/Waterfall/Scrum

Education/Certifications

Bachelor of Science in Business Management Norfolk State University

Certified ScrumMaster HDI Certified Helpdesk Analyst L1 and NUX-Certified Model Builder

Georgia Fiscal Management Council Fund Accounting Certified

SCRUM Fundamentals Certified PMI

Professional Affiliations: International Institute of Business Analysts

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