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Resumes 1 - 10 of 299 |
Toronto, ON, Canada
... Laptop Repair Technician, Telmar Network Technology Mar 2013 – Dec 2013 Product Tester, Bestbuy Canada Oct 2012 – Apr 2013 Laptop Repair Technician, Teleplan and Nexicore 2007 – 2011 Helpdesk/Technical Support Technician, Microtech Group Inc. ...
- Apr 13
Brampton, ON, Canada
JOYAL SAJI • +1-437-***-**** • Ontario, Canada •joyalsaji81 @gmail.com Ambitious and detail-oriented Web Development and Internet Application with over two years of hands-on experience in IT support roles, including helpdesk management, system ...
- Apr 11
Toronto, ON, Canada
... Managed the IT ticketing system to resolve issues, escalate tickets to helpdesk, and manage user expectations through ticket status updates using "Remedy” Ticketing Tool. Troubleshoot & resolve the Skype for Business Issues and Provide Client / ...
- Feb 28
Brampton, ON, Canada
... Managed HR Service Now helpdesk as single point contact, addressed inquiries from employees ranging from clarification of policies and procedures, benefits administration to digital HR tools and resources. Coordinate and participate in career fairs, ...
- Feb 27
Toronto, ON, Canada
... SCCM formulating solutions including clustered servers •Managed software and hardware encountered problems to resolution from helpdesk incident tickets, served as escalation resource and represented the team on operating systems and application ...
- Feb 08
Scarborough, ON, Canada
... Managed projects and initiatives, resource and network, messaging, DR, Helpdesk and SLA. Presented weekly and monthly Dashboard to global office. Managed vendors, IT assets, licensing and SOX, ITGC, Key Risk compliance. - End to end SAP ...
- Jan 18
Toronto, ON, Canada
... tests ● Collaborated closely with other Development, QA, BA, UX and Operations teams ● Provided production support Helpdesk ticket assistance with analysis and research of production problems, user questions and system usage inquiries .NET ...
- 2023 Dec 28
Toronto, ON, Canada
... Implemented Kanban methodology for the helpdesk department using ServiceNow software. DANGOTE Agile Project Manager Captured business requirements through discussions, workshops and engaging stakeholders. Collected and analyzed business data, ...
- 2023 Dec 03
Toronto, ON, Canada
... Provided helpdesk support, addressing software and hardware issues promptly. Integrated and managed network devices, ensuring optimal connectivity. Acted as the primary IT point of contact for user inquiries and concerns. Conducted user training on ...
- 2023 Nov 14
Toronto, ON, Canada
... -Implemented Enterprise Asset Management, (EAM/CMMS), Patch Management and Helpdesk (Spiceworks). -Implemented WAN/LAN access to 8 remote sites throughout southern Ontario (10-30 workstations at each site). -Review/renegotiated all services, billing ...
- 2023 Oct 29