MERLIN MOSES, MSW.HRM, BM-IB

ad3yjt@r.postjobfree.com Ι 226-***-**** Ι Mississauga, ON Ι https://www.linkedin.com/in/merlin-m

Strategic, Innovative, and Results-driven HR/ Recruitment Professional around 5+ years of experience working across various HR functions and industries such as manufacturing, social work, recruitment agencies and not for profit organizations.

Honored as Most Resourceful Person at Pal Plastic Industries for delivering HR initiatives that increased employee retention from 20% to 70%.

Agile in learning new systems and processes, with the ability to collaborate effectively and deliver on multiple ongoing projects.

An authentic relationship connector with a knack for identifying top talent and people’s unique strengths and unique value proposition. Known for empowering people to show their greatness with confidence.

HR/Recruitment Skills: Recruitment, Employee Communications, Employee Engagement, Training & Development, Onboarding, Interviewing, Grievance Handling, Talent Acquisition, Campus Recruitment, Talent Management, Applicant Tracking System, Strategic Sourcing & Screening, Advanced Boolean Searches, Diversity, Equity, and Inclusion (DEI) Support.

Technical Skills: MS Office (Excel, PowerPoint, Word), HRIS (E-recruit, JazzHR), Manual Testing, HRMS(ERSP), SAP Success factor, Expertise in Kronos and UKG ATS systems, LinkedIn Recruiter, Greenhouse, Career Builder, Job monster, indeed, Taleo and Workday.

Union Experience: Proven track record in working with unions, ensuring compliance with guidelines, and fostering positive relationships. Experience includes collaboration with UNIFOR, PATFA, and other union setups, contributing to a harmonious work environment

PROFESSIONAL EXPERIENCE

Talent Acquisition and Onboarding Specialist, Greater Toronto Airport Authorities, Mississauga, Canada Jan 2024 – Present

Successfully managed 40+ requisitions concurrently, including IT and internal positions, ensuring timely and quality hires.

Collaborated with the Talent Acquisition Partners to streamline end-to-end recruitment processes.

Conducted detailed entry-level phone interviews, providing valuable feedback to Recruiters.

Acted as the primary point of contact for candidates and Hiring Managers, delivering excellent customer service.

ATS Utilization and Workflow Optimization: Proficient in utilizing Kronos and UKG ATS systems to oversee day-to-day requirements. Conducted troubleshooting, reported system concerns, and modified workflows for optimal efficiency.

Union Experience: Worked with union setups, including UNIFOR and PAFTA, ensuring compliance with guidelines and fostering positive relationships.

Onboarding and DEI Involvement: Conducted onboarding sessions for new hires, ensuring a seamless integration into the company culture.

Piloted onboarding sessions for the new hires on monthly basis, refining processes based on feedback.

Conducted surveys to gather feedback on onboarding experiences, actively working towards continuous improvement.

Participated in Diversity, Equity, and Inclusion (DEI) functions, contributing to a diverse and inclusive workplace.

Talent Acquisition Adsvisor-RPO, Randstad Sourceright (Dedicated for Air Canada), Mississauga, Canada July2022– Jan2024

Spearheaded talent acquisition efforts in a high-volume environment, successfully supporting the hiring needs of multiple requisition (US and Canada) maintaining employee records in HRIS.

Developed 100% targeted high potential recruitment channels. Identified, interviewed, tested (background & reference checks), and on-boarded suitable candidates and maintained a Talent database (taleo and Workday)

Scheduling & conducting virtual video interviews with the candidates on Microsoft Teams or Google meet.

Interact with potential candidates via Textrecruit, phone, or email. Craft and send recruiting emails.

Collaborated with cross-functional teams to integrate DEI principles into recruitment, training, and employee development programs.

Managing the logistics like scheduling the assessment, typing & linguistic test via Predictive hire and Modern Hire

Initiating background checks for the candidates using Mintz Global Screening tool and fresh service.

Recruited candidates for entry-level to senior-level roles in technology and business-focused roles including (Customer Service Representatives, Project Managers, Business Analysts, Software Developers, Full stack Developers, IT Architects)

Recruitment Consultant, Agilus Work Solutions, Toronto, Canada (Contract) Aug 2021- July 2022

Screened and interviewed 50+ candidates to maintain a talent pipeline for clients' needs.

Completed detailed job scope conversation with the hiring leader to determine position specifications.

Compiling candidate data, saving searches, and sourcing strategies in MS OneNote database.

Maintained the Applicant Tracking System-Greenhouse to keep track of the applicants.

Developing in-depth knowledge of company-specific products and search terms, as well as a thorough understanding of competitors, used to compile Boolean searches.

Assisting candidates in updating resumes (using MS Word) to add important attributes, highlight candidate skill sets, and tailor resumes to fit JD specifications.

Developed talent pipelines for current and future hiring needs, performed applicants review, and shortlisting.

Coordinated and scheduled interviews with the hiring managers over the phone, Zoom, MS Teams or in person.

Successfully generated 20 offers from our big four clients for Senior Manager and Manager level fintech roles.

Extremely efficient in deploying sourcing strategies to get candidates from major competitors.

Promoted from Sourcing Specialist to Recruitment Consultant within three months due to strong performance and KPI.

Talent Acquisition Specialist, Nordia, Toronto, Canada (Contract) Sep 2020- Aug 2021

Worked closely with business partners to guide and identify resource needs and offer recommendations as per internal recruiting strategies Bell MTS.

Successfully sourced for senior and executive-level roles within the tech industry on a global scale.

Supported Sales & Marketing, Operations, and G&A departments in alignment with the company's hiring plans

Developed innovative and pro-active sourcing strategies to develop high-quality active and passive candidate pipelines LinkedIn, headhunting, referrals, networking, social media, events-campus recruitment.

Maintained the Applicant Tracking System-Workday to keep track of the applicants; used Peoplesoft to update and manage the employee files including offer letters, hiring information, and onboarding documents and utilizing Oracle software.

Adopted consistent learning and development through the participation in-company training programs, maintaining current knowledge of the latest technology products and industry trends, and contributing to the sharing of knowledge with sales and customer serviced teams.

Acted as a lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers.

Gained knowledge of HR specializations including employee relations and retention, talent acquisition, workforce planning, training, payroll, compensation & benefits, learning & development, diversity & inclusion, talent assessment, training, onboarding.

Human Resources Coordinator, Dhiyan Consulting Inc., Edmonton, Canada Feb 2020 –Sep 2020

Managed online job requisitions, screened, and interviewed applicants, conducted phone interviews with qualified candidates, set-up new hire paperwork and orientation.

Managed Leave of Absence operations, workplace accommodations and return to work plans for 20+ employees.

Maintained 100+ employee data changes every month in HRIS (ERSP, Jazz HR) with 97% accuracy.

Led successful onboarding and orientation for 5+ new hires each month to ensure smooth and streamlined experience for all candidates.

Managed and prioritized HR transactions for new hires, employee transfers, COVID-19 Health and Safety protocols, leaves of absences, retirements, and terminations, payroll, tracking attendance, workers compensation, etc.

Provided operational support and assistance in a broad scope of HR specializations, ranging from employee relations and retention, talent acquisition, succession planning, workforce planning, training, compensation & benefits, payroll, learning & development (L&D), talent assessment. training, onboarding, with SAP Success factor etc

Manage all areas of employee relations including benefits administration, leave policies, talent development, corrective coaching, and progressive discipline.

Human Resources Recruiter, Casa Grand Builder, Pvt. Ltd., Chennai, India Jan2018 – Nov 2018

Created an Excel document for around 1000+ potential candidates to track all qualified candidates, interview process, feedback, and open tasks for full visibility to the recruitment and hiring teams.

Proven success in sourcing across all business areas, with a focus on G&A, Operations, Sales & Marketing, and Engineering.

Managed HR Service Now helpdesk as single point contact, addressed inquiries from employees ranging from clarification of policies and procedures, benefits administration to digital HR tools and resources.

Coordinate and participate in career fairs, workshops, and networking events to engage with potential candidates., increasing productivity and consistency by 50%

Act as a liaison between educational institutions and the company, fostering strong relationships with career services.

Developed 100% targeted high potential recruitment channels. Identified, interviewed, tested (background & reference checks), and on-boarded suitable candidates and maintained a Talent database.

Portrayed team leadership by working collaboratively with a team of 20+ employees in delivering and implementing organizational changes that lead to an increase in employee retention levels from 20% to 70%.

EDUCATION AND CERTIFICATIONS

Lambton College, Sarnia, ON - Post Graduate Diploma BM-IB 2020 •

Loyola College, Chennai, India - Master of Social Work (Specialization in Human Resources) 2018 •

Women’s Christian college, Chennai, India – Bachelor’s in Management 2016 •

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