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Helpdesk resumes in Temple Hills, MD

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Database Architect and Manager

Pimmit Hills, VA, 22043
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ... - 2023 Dec 17

Procurement Specialist Security Clearance

Oxon Hill, MD
... Troubleshoots, tracks and answers all PPE related questions and inquires through the SO Logistics mailbox, helpdesk, telephone and email. Interacts with the PMIS Contractors, HUBs, airport staff, Points of contact for the warehouse and all ... - 2023 Dec 12

Information Technology Desktop Support

Silver Spring, MD
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09

Access Management Event

Washington, DC
... Helpdesk Support Tech March 2015 - January 2017 MTN Cameroon Cameroon, Douala • Handled projects in monitoring, deploying and application on LINUX/UNIX servers. • Installed Debian/red hat/Ubuntu Operating Systems Distributions • Installed, ... - 2023 Dec 07

Project Manager Management

Arlington, VA
... managed IA, SA Network Engineers, Tier 1 helpdesk technicians SLA. Successfully drove the ATO process for getting (VDI) into production on a hybrid cloud deployed in less than 30 days for 600 SAFE virtual workstations. • Independent contributor; ... - 2023 Dec 02

Business Analyst Project Management

Washington, DC
... Facilitated the transfer of Remedy knowledge articles, Tier II/Tier III troubleshooting, helpdesk call scripts, and enterprise Service Management (eITSM) documentation. Responsible for a mixture of SharePoint architecture, administration, ... - 2023 Nov 28

IT Customer service & Help Desk Center

Washington, DC
... Professional Experience HelpDesk Analyst CCI Health Services June 2022-Present Responding to ticketing system, call center support, hardware configuration, network appliance installation and troubleshooting, network diagnostics, network patching, ... - 2023 Nov 22

Information Technology System Administrator

Springfield, VA
... SENIOR SYSTEM ADMINISTRATOR, NAI MAGIC HELPDESK SOLUTION, 2001-2004 Information Management Support Center (IMCEN) Headquarter Department of Army BTG/Titan Contractor Provided Data Mining solution using Crystal Reports 7 Managed 100+ User accounts ... - 2023 Nov 14

Customer Service Team Lead

Rockville, MD
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13

Project Manager Support Technician

Beltsville, MD, 20705
... Support Technician 111 University of Maryland University College, Adelphi, Maryland June 1998 – September 2006 •Coordinating with Helpdesk to evaluate hardware and software solutions •Develop user manuals for Software and Hardware applications. ... - 2023 Nov 12
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