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Resumes 51 - 60 of 228 |
San Jose, CA
... Created a high performing team in India and transferred helpdesk support and production B2B development/QA/monitoring offshore saving $200K annually. Oracle Upgrade from Rel 12.1 to 12.2.5 of roll out and merger projects were implemented from India. ...
- 2019 Oct 03
Pleasanton, CA
... Resolved issues post deployment, partnering with ServiceDesk / HelpDesk, Virtual Support, Technical groups. SYMANTEC CORPORATION, Mt. VIEW, CA Program Manager, IT Business Partner 07/2015 – 03/2016 Led project life-cycle migration of data quality ...
- 2019 Jun 20
Livermore, CA
... Setup up a helpdesk to scale and support over 10,000 end points globally. Built a release management office (change control, issue/risk management) and governed monthly/quarterly releases. Lead the virtualization of some backend systems such as the ...
- 2019 May 16
Los Altos, CA
... > Lead to architect and design the e-documents and e-signs internal structure engine – API bundles usable by the rest of new Web-based applications > Analyze and recommend new methodology of Services Helpdesk system by customize JIRA application ...
- 2019 Apr 26
San Jose, CA
... Company Name: RSM Communication (Chennai, India) MAY 2008- SEP 2013 ROLE : HELPDESK ADMIN Responsibilities: • Performed on-site repair and preventive maintenance on personal computers, AV technical support specialist and video surveillance related ...
- 2019 Feb 20
San Jose, CA, 95136
... Employment History: BAE Systems (USPRO) (Aug.2018 – Feb.2019) Field Technician Helpdesk Support Desktop Support Remote Support Active Directory San Francisco International Airport (Kelly IT) (Oct.2015 – Aug.2018) Support Technician Helpdesk support ...
- 2019 Jan 29
San Jose, CA
... EXPERIENCE 6/2018-10/2018 BCServices Project support oSupport project managers in the tasks for a variety of clients Helpdesk support oField support tickets for client issues 11/2015-6/2018 Cloud 1 Solutions •Responsible for 3 assigned clients ...
- 2019 Jan 24
San Jose, CA
... San Jose State University - IT Helpdesk Support 2010-2015 ●Work closely with other members of the IT Helpdesk team to support and respond to dorm room requests for technical assistance in person, via phone, or electronically. ●Followed standard Help ...
- 2018 Nov 06
Sunnyvale, CA
... Helped plan and evaluate helpdesk and co-location solutions. HelpYourNet, Project Manager, 11-2001 – 1-2006 Consultant to clients planning, implementing and supporting 7/24 business IT & Telecom systems: Create project charter, scope, wbs and ...
- 2018 Nov 06
San Jose, CA
... Enforced Groups Policies Created new user account TEK SYSTEMS\NASA IT\BLACKBOX August 2010 – September 2011 Mountain View CA Helpdesk Special\Customer Care Coordinator Helped customer with VPN issues and email issue Closed out SLA Work Orders In a ...
- 2018 Sep 27