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Manager Engineer

Location:
Sunnyvale, California, United States
Posted:
November 06, 2018

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Resume:

Felix Bohni

Information System Engineer:

Summary

An an experienced Information Technology professional, my skill set ranges from Systems Virtualization to Project Management, Process Engineering to Supporting and Troubleshooting Systems and Communications Processes.

Experience:

Fujitsu North America – SR VMware Engineer, September 2012 – July 2018

In this position my responsibilities were ongoing support of our Cloud infrastructure;

Provide advanced technical and engineering support for internal groups and customers.

Assist cross functional teams in troubleshooting problem identifications and RCA analysis.

Adhering to defined escalation and change control procedures as projects and changes require them.

Developed and participated in regular DR exercises and escalations. Part of 7/24 third tier escalation support for Fujitsu North America VMware Sites.

Assisted in the development and implemented maintenance related activities such as patching, upgrading as well as capacity upgrades to all areas of VMware and Hyper-V cloud and related peripheral’s.

Provided leadership and guidance to the Fujitsu North America and Canada Datacenter IaaS site teams.

Worked with network teams configuring networks, IP’s, DNS DHCP, Radius, port groups;

Worked with security team to add routes and open needed ports for applications and NAT to internet, VPN to remote networks across internet.

Implemented Red Hat 5, 6, 7, for infrastructure application servers.

Created Windows AD domains and IIS servers as needed for client and internal IaaS projects, created Windows SQL clusters for Fujitsu Triole web infrastructures, implemented SQL servers for 4.x and 5.x vSphere infrastructures.

Implemented and supported various Windows based 5.x vSphere environments with high availability requirements, implemented VMware 6.5 multisite Linux infrastructures using vCenter HA availability and Cluster HA, DRS, vSAN, NFS. Systems creations from ISO/DVD to create new systems or templates for VMware or Azure and Amazon AMI’s, P2V from existing hardware, V2V from existing virtual environments to other virtual environments.

Fujitsu is an ITIL Foundation guided operation.

Monitoring and capacity planning was implemented using CA Spectrum and eHealth; ticketing and CMDB we used Fujitsu Triole.

Utilized Cloud Automation Tools Fujitsu ServerView and (ROR) Resource Orchestrator; Turbonomic for cloud optimization, Chef was used for Deployments and system hardening Cisco UCS Manager for workflow automation.

Integration to Amazon AWS and Microsoft Azure from private and public clouds from existing infrastructures.

Helped implemented CA PAM Privileged Access management and implemented new Checkpoint Infrastructures.

Used WSUS for Windows patching; for backups used Commvault backup systems and Fujitsu BaaS.

Used PowerShell, Python, Linux shell scripting and cli scripting to configure and change systems settings.

Physical hardware we used Fujitsu Primergy, Dell and HP blade and rack systems; Fujitsu Eternus Storage Systems, Hitachi Vantara Storage systems, NetApp and EMC storage systems using Fujitsu fiber channel, NFS and iSCSI; for network hardware we used both Fujitsu and Cisco network infrastructures.

CA Technologies – SR Services Consultant, August 2010 – August 2012

Implementations of CA Virtual Assurance Manager a powerful infrastructure control system to maintain visibility and control across physical and virtual environments:

SystemEdge Agent deployment and policy configurations.

Virtual desktop implementations and Engineering, defining, designing, deploying Virtual Desktop Environments.

Implementations and management of Virtual Server environments, upgrade of Virtual server environment, physical to virtual conversions of bare metal systems.

Storage system implementations, enhancements and upgrades.

Defining, designing, implementation and managing of VDI related network Ethernet and fiber channel components.

Project documentation for management and Technical Staff.

4BaseTechnology – Vocera Communications Inc., Consultant 2-2009 to 8-2010

Supported IT infrastructure, maintained and upgraded Cisco network and voice infrastructure, Microsoft Active Directory 2008/2003 Infrastructure and Linux/Unix based infrastructure applications in VMware vSphere environment:

Used NetApp, EMC and HP SAN, and iSCSI Storage arrays.

Implementation member of Exchange 2003 to 2007 upgrade and recovery offsite implementation.

VMware 3.5 to vSphere 4 environment migration.

Cisco corporate Call Manager Voice systems upgrades and Cisco Wireless Router and access point configurations projects.

Microsoft Dynamics Great plains server upgrades and third-party software implementations.

Symantec and EMC Networker, Datadomain configuration Backup implementation and upgrade projects.

Process documentation and SLA Service Desk Reporting for management.

Palm Inc. System Engineer, 5-2007 to 11-2008,

Administration of Palm Developer Network, administration, Right Now Technologies CRM Knowledgebase case management, Forum and Amazon Consulting web public relationship management web systems:

Troubleshooting, QA and administration of Palm Developer Network web components, Device Anywhere Lab Devices, flashing of Palm Smartphone devices.

Created, analyzed and updated process and documentation.

QA testing of Right Now Technologies upgrade from 7.5 to 8.1, interface with RNT support, every day configuration and administration, escalation to RNT to resolved bug and product issues.

Collect and detail product requirements/functional and specs. with partners, consumers, carriers and developers for product architecture.

Coordinated with Business development, marketing engineering and sales.

Member of planning Portal Migration from Fusion to WebSphere project.

Implementation testing and administration of WebSphere Palm Developer Network Web Portal, Jive collaboration Forums and Amazon Partner Path System.

Coordinated implementation and testing with Satyam engineers and developers local and Off Shore.

Configuration, QA and administration of Atlassian Confluence Enterprise Wiki and Jira case management system.

Applied Biosystems, Project Management Resource, 12-2006 – 2-2007

Project resource at Apllera/Applied Biosystems supporting troubleshooting BlackBerry 8703e and 7130e devices from Sprint, Verizon, Cingular, Bell Canada and Canada Rodgers:

Coordinating vendors, user’s internal IT Lotus Domino BES administrators and help desk in the effort, collecting and monitor activation data.

Produce supporting troubleshooting and lessons learned documentation.

Used Lotus Notes, Remedy and WebEx BlackBerry simulators and devices

MySql Inc., IT Internal Support, 1-2006- 8-2006

Support of office US headquarters employees’ desktops Laptops, PDA’s, VoIP phones, web and application servers (Redhat, Windows 2003 and VMware):

Used Polycom VoIP phones and Asterisk backend, ThinkPad, Dell, MacBook, Treo, BlackBerry, HP DL360 G4p, HP DL320 hardware.

Planned and executed IT infrastructure office move and managed vendor relations of office move.

Managed daily IT project and support actives as well as remote clients.

Helped plan and evaluate helpdesk and co-location solutions.

HelpYourNet, Project Manager, 11-2001 – 1-2006

Consultant to clients planning, implementing and supporting 7/24 business IT & Telecom systems:

Create project charter, scope, wbs and closure documentation.

Scope management, stakeholder management, managed change control activates and documentation for projects, interface with clients, staff, management and government agencies to ensure completion and scope compliance.

Managed resources in a matrixed environment, managed client and team training.

Implemented, migrated and supported, e-mail systems, Network Infrastructures, DHCP DNS HTTP Radius LDAP NTLM.

Windows XP/2003, Mac 10.4.x, Unix and Linux Redhat based applications for Pharmaceutical, Biotech, Water Districts, Architects, Engineering, Chiropractic Offices, Real Estate, Loan Brokers, eCommerce systems, OS installations and patching, National Instruments PCL Scada control Systems, custom system development, bug tracking and resolution with vendors, EDI implementations & management.

Windows migrations, Novell to Windows migrations, Windows to Novell migrations, NDS, MS Active Directory Implementations trouble shooting and support, applications and data migrations, MacOS, server, desktop deployment scripting and troubleshooting, migrations and integration.

DBA activates, command line and GUI based, data imports, exports, entry and data cleaning, implementation and change SQL scripting of Oracle, MS SQL, and Sybase, Progress databases, perl and shell scripting for web applications.

Roche Global Development, Sr. Technical Specialist, 6-1999 -10- 2001

As member of the Drug Safety Systems application development team, managed EDI gateway integration to interface Roche Drug Safety Systems application to email (MS Exchange 2000):

Expedited Safety Reports to Federal Food and Drug Administration (FDA) in a cGMP validated system environment.

Created Systems’ SOP’s, prepared EDI gateway system’s part of VMP, IQ and PQ documentation.

Managed Application Change Management for Drug Safety applications.

Managed ongoing EDI application maintenance and support.

Outside Vendor relations and contract negotiations.

Managed support for hardware and software, coordination of global application deployment of Drug Safety Systems desktop application.

Managed support and troubleshooting of Drug Safety desktop applications and Cyclone Interchange Windows EDI Server & Encryption management, Oracle Web, Oracle 8i, 9i databases, Brio and IIS application Servers.

Languages: Speak and write fluent German, English is second language

Education:

ITIL ITIL Foundation certified

VMware VCP 4 certification

TechSkills, San Jose California. Project Management (CAPM)

San Jose State University, San Jose Calif. Industrial Management

Escher Wyss, Zuerich, Switzerland, Large Steel Manufacturing (Grossapparateschlosser)

4 year technical degree



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