| Resume alert | Resumes 21 - 30 of 166 |
Desktop Support Office
Briarcliff Manor, NY
... helpdesk tickets Desktop Support Analyst - Contract Friedman Williams / Acorda Therapeutics - Ardsley, NY June 2018 to January 2019 • Worked as a helpdesk technician supporting over 500 users resolving problems for in house and remote users. ... - 2020 Dec 24
... helpdesk tickets Desktop Support Analyst - Contract Friedman Williams / Acorda Therapeutics - Ardsley, NY June 2018 to January 2019 • Worked as a helpdesk technician supporting over 500 users resolving problems for in house and remote users. ... - 2020 Dec 24
Senior Technology Executive
Yonkers, NY
... • Reduced average new helpdesk tickets submitted per week by 75.2% by analyzing ticket cause. • Designed and rebuilt the entire network infrastructure for 27 sites within first two years hired. • Saved over $1000 per month by renegotiating all ... - 2020 Nov 20
... • Reduced average new helpdesk tickets submitted per week by 75.2% by analyzing ticket cause. • Designed and rebuilt the entire network infrastructure for 27 sites within first two years hired. • Saved over $1000 per month by renegotiating all ... - 2020 Nov 20
Desktop Support Engineer
Towaco, NJ
... Expert and highly familiar with a wide variety of Computer Networks, Security, Technical Support, Infrastructure and Operating Systems, Helpdesk Administration, Virtualization, Cloud Computing (Microsoft Azure and Amazon Web Services). Possess MS ... - 2020 Nov 16
... Expert and highly familiar with a wide variety of Computer Networks, Security, Technical Support, Infrastructure and Operating Systems, Helpdesk Administration, Virtualization, Cloud Computing (Microsoft Azure and Amazon Web Services). Possess MS ... - 2020 Nov 16
Manager Service
Kinnelon, NJ
... Manage helpdesk functions for external customer service. Manage teams to coverage 24/7 for helpdesk and incidents. Manage business impact for incidents, outages and problems, escalation to upper management and appropriate teams. Report the technical ... - 2020 Sep 17
... Manage helpdesk functions for external customer service. Manage teams to coverage 24/7 for helpdesk and incidents. Manage business impact for incidents, outages and problems, escalation to upper management and appropriate teams. Report the technical ... - 2020 Sep 17
Service Desk Professional
Teaneck, NJ
... EXPERIENCE Metropolitan Commercial Bank (New York, NY) Helpdesk Manager October, 2019 to July, 2020 Supervised Helpdesk team. Fielded, recorded and responded to all service requests, assigning as needed. Provided hands-on help desk support for ... - 2020 Aug 23
... EXPERIENCE Metropolitan Commercial Bank (New York, NY) Helpdesk Manager October, 2019 to July, 2020 Supervised Helpdesk team. Fielded, recorded and responded to all service requests, assigning as needed. Provided hands-on help desk support for ... - 2020 Aug 23
Sap Project
Ridgewood, NJ
... Industry: Chemical, Great Lakes Chemical IN Project Description/Scope: Enable - 4.70 FI/CO Helpdesk support after going live with upgrade for Great Lakes Chemical Corporation Role: Senior FI/CO Consultant Duration: 08/2004 – 12/2005 Responsibilities ... - 2020 Jul 13
... Industry: Chemical, Great Lakes Chemical IN Project Description/Scope: Enable - 4.70 FI/CO Helpdesk support after going live with upgrade for Great Lakes Chemical Corporation Role: Senior FI/CO Consultant Duration: 08/2004 – 12/2005 Responsibilities ... - 2020 Jul 13
Manager Desktop Support
Ossining, NY
... closing out assigned helpdesk tickets using JIRA software; testing network back-up procedures; updating documentation. ●Maintains customer rapport by listening to and resolving concerns; answering questions. ●Maintains safe work environment by ... - 2020 May 30
... closing out assigned helpdesk tickets using JIRA software; testing network back-up procedures; updating documentation. ●Maintains customer rapport by listening to and resolving concerns; answering questions. ●Maintains safe work environment by ... - 2020 May 30
Business Analyst #readytowork
Suffern, NY
... oBusiness team, Train-the-trainer and support of Helpdesk team training. Merck Medco – Montvale, NJ BUSINESS REQUIREMENTS TECHNICAL CONSULTANT September 2001 – October 2001 Technical consultant/liaison for business requirements and technical ... - 2020 May 11
... oBusiness team, Train-the-trainer and support of Helpdesk team training. Merck Medco – Montvale, NJ BUSINESS REQUIREMENTS TECHNICAL CONSULTANT September 2001 – October 2001 Technical consultant/liaison for business requirements and technical ... - 2020 May 11
Data Azure
Elmsford, NY
... Created and maintained documentation for financial users and helpdesk personnel on standard operating procedures and client installation of all database applications supported by IT. Leveraged SQL Server audit features to meet the needs of industry ... - 2020 Mar 27
... Created and maintained documentation for financial users and helpdesk personnel on standard operating procedures and client installation of all database applications supported by IT. Leveraged SQL Server audit features to meet the needs of industry ... - 2020 Mar 27
Desktop Support Engineer
Saddle Brook, NJ
... installations and data conversion of new and old PC and laptop equipment Used Remedy ticketing system to document and handle helpdesk tickets Troubleshot day-to-day network, software hardware issues Certifications CompTIA A + Dell Certified in all ... - 2019 Aug 08
... installations and data conversion of new and old PC and laptop equipment Used Remedy ticketing system to document and handle helpdesk tickets Troubleshot day-to-day network, software hardware issues Certifications CompTIA A + Dell Certified in all ... - 2019 Aug 08