ERNEST N. SPATAFORE

cell 914-***-****

SUMMARY: Senior Information Services Executive:

Executive with 20 plus years extensive experience in all aspects of the telecommunications, LAN, WAN industry. Highly skilled in developing leading-edge infrastructure solutions for local and wide area networks. Excellent interpersonal skills and outstanding leadership qualities with the ability to manage highly technical personnel.

TECHNICAL EXPERIENCE: Technical experience in Cisco Catalyst 6500, 5500, 5509, 5505, 5000, 4000,, Gigabit/ Fast Ethernet switches; Cisco 7200, 4700, 3600, 3800 Routers, Avaya CM 4-8700 VOIP PBX with redundant ESS servers, Avaya Modular Messaging, Mutare, G-3 through G-1 PBX’s and IP OFFICE, Audix, Definity and Intuity Voicemail platforms, Netscout LAN/WAN Probes. Protocols: IP, EIGRP, BGP, IPX.

5/16-2/20 ASPCA

Telecommunications Analyst.

●Establishes voice and data networks by programming all features, parameters, and performing all adds, moves, and changes on Avaya 8700 Communication Manager VOIP telephony environment supporting approximately 500 users with redundant ESS servers over Verizon MPLS network. Performs all programming on Avaya Modular Messaging platform and Mutare voicemail-email server.

●Order, Installs, and Verifies service by testing and re-programming MPLS circuits, equipment, and alarms; identifying and correcting problems; conferring with engineers.

●Documents network by recording configuration diagrams and programming.

●Maintains network by troubleshooting and repairing outages; closing out assigned helpdesk tickets using JIRA software; testing network back-up procedures; updating documentation.

●Maintains customer rapport by listening to and resolving concerns; answering questions.

●Maintains safe work environment by following standards and policies.

●Updates job knowledge by participating in educational opportunities; reading technical publications.

●Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

●Performs Monthly Billing reconciliation of all Telecommunication Invoices including Verizon, MCI, and Windstream .

9/09-4/12 MARYANN LIEBERT PUBLISHING

Manager Network Operations- Reporting Directly to VP IT.

Responsible for managing the day to day technical operations of the Network Operations department including:

●Day to day activities of 1 LAN engineer.

●Outscourced NJ-based datacenter.

●Exchange 2003 Server, Google Postini (spam filtering).

●Windows 2003, 2008 File Servers, FTP Servers

●Web Servers (IIS Administration)

●Symantec BackUpExec Backup Solution

●Active Directory, DNS, LAN/WAN, Connectivity

●Manage HELPDESK/Desktop support for approximately 100 users - primarily MS Windows XP/Windows 7 desktops with a few Macintosh systems

●Application server (for Advantage – our subscription management solution).

●Network Security Includes (Sonicwall firewall administration, configuration, Cisco 2600 Routers, Catalyst 4506, Cisco VPN 3005 Concentrator, BGP, 10 MEG Cogent lines, AT&T T-1, McAfee Anti-Virus, HP ProCurve 5308 XL Switches)

●Vendor Management (AT&T, Sprint, Cogent, Dell, etc.)

PAGE 2 ERNEST N. SPATAFORE

●Telephony Configuration/ Management (Avaya CM 4 -8300 IPT/Audix System)

●Support development group as needed with server configuration, troubleshooting.

●Create an expansion plan/strategy accounting for user-base growth, network/disk utilization trends, etc.

●Audit current network, BGP and firewall configurations for possible optimization.

●Scale email solution, implement archiving model. Audit, optimize and scale backup solution.

●Create; manage new and existing vendor relationships to ensure best pricing, service.

● Join Disaster Recovery team to plan, getting key systems /personnel back online ASAP to ensure Business Continuity.

●Align/redefine Sys Admin’s role/responsibilities to best support (new) IT strategy.

●Investigate, recommend and implement other technologies (virtual servers, etc.).

1/02 to 9/09 JUVENILE DIABETES FOUNDATION INTERNATIONAL

Manager of Network Operations - Reporting direct to the VP of IT.

●Responsible for developing, implementing, supporting and preparing the budget for the technology base as it relates to the LAN, WAN, Telecommunications, and online presence of the company. Manages a staff of up to 5 and provide hands on technical expertise in, AD, Exchange 2003, CISCO Call Manager IP PBX/Unity VM, Routers, Switches, PIX firewalls, CISCO SSL VPN Enterprise Solution.

●Architected design of company’s network which included: Installation/Programming of Cisco VOIP Call Managers and Unity VM at 4 sites totaling 200 IP phones. Connected 50 plus offices via Cisco IP Sec VPNs using 3800, 2800,1800 routers. Upgraded Internet Connectivity to Dual T-1 and Ds 3 running BGP. Cretaed RFP to implement Centralized Cisco Call Manager 7.0 with MPLS/SIP trunks to Cisco SRST routers at 100 locations throughout the US. Approx 900 Cisco Phones.

●Manage 5 full time technical staff positions focusing on providing solutions to the network operations, and telecommunications environment.

●Develop and implement a plan to support the current network environment at the international office, chapters, and affiliates.

●Identify, implement and support the technology platforms required by online, application development and desktop support initiatives.

●Manage the technology infrastructure for all locations.

●Monitor a $1.5mm budget as it relates to file servers network devices, IP PBX’s and Web site hosting.

●Manage the support and upgrade of 700+ users for the Local Area Network environment and 90+ locations for the Wide Area Network environment.

●Identify, evaluate and select appropriate vendors to support the server/network, and telecommunications operations.

●Oversee the support and upgrade of 700 e-mail users. Identify and evaluate new communication solutions to extend the e-mail system.

●Manage the support and upgrade of 50+ HP file servers.

●Consolidate various hosting relationships for the online environment.

●Develop the telecommunications environment at the international office including local and long distance relationships. Issue RFP to reform all Telecom contracts.

●Analyze the telecommunications environment for the U.S. chapters and affiliates in order to identify possible cost efficiencies. Implement a plan to consolidate and standardize chapter and affiliate telecommunications services (voice and data). MPLS SIP Analysis being done.

●Support international networks which currently or potentially utilize the international office network.

●Analyzed and installed Hp Openview and Compaq Insight Manager software to monitor all Fileservers and Cisco architecture at National offices.

●Managed the Upgrade of Microsoft Exchange to Exchange 2007 / Active Directory for 700 Mailboxes at JDRF.

●Tested and updated Disaster Recovery plan for IT applications at Sunguard DRP environment.

●Reduced Telecom expense for local and long distance voice saving the company $100,000 per year.

PAGE 3 ERNEST N. SPATAFORE

1995 to 12/2001 PRIMEDIA MAGAZINES

Manager, Telecommunications

●Manage $2 million annual operating and $2 million capital budgets.

●Manage a staff of 7 full-time I.S. professionals and various consultants and support all LAN/WAN Voice/Data services for over 3000 users.

●Reengineered/upgraded numerous Avaya G-1, Sys75 PBX’s to G-3 Version 6, and Definity & Intuity Voicemail.

●Architected company’s network which included the design and roll-out of a redundant 50 node VPN, Frame Relay network and incorporated high speed, Gigabit, Fast Ethernet, and ATM switching technologies.

●Designed and installed physical wiring plant (including Fiber Optic Backbone) in all Primedia Consumer Magazine locations.

●Designed and supported multi-protocol, multi-server networks utilizing the following protocols: Novell Netware IPX, MS NT, AppleTalk, TCP/IP, RIP and EIGRP.

●Leveraged company network to include key Primedia business partners by creating a secure extranet.

●Designed and implemented company-wide Internet access via Hub-Spoke design to two centrally located, diverse Internet Nx T1 circuits.

●Analyzed and installed network management product suite incorporating the following tools: Cisco works, CWSI, HP Openview, Netscout LAN/WAN probes, Network General Sniffer.

1990 to 1995 HACHETTE FILIPACCHI MAGAZINES

Telecommunications Systems Manager

●Implemented the HFM WAN connecting 12 domestic locations, inclusive of U.S. suppliers.

●Operational responsibility for entire installed base of Baynetwork routers.

●Managed all voice and data communications services throughout the corporate WAN, supporting 1,000 users, 16 LAN’s and SNA connectivity to an out-sourced Data Center.

●Handled day-to-day management of all switched/dedicated access throughout the company, including: dedicated T-1 access, MCI, VNET, NYTEL, Flexpath, Intellipath, SMDS, and Frame Relay.

●Supported/Programmed hardware/software, A/M/C for Avaya G-3, G-1, System 75 and Northern Telecom Option 21 PBX systems.

●Administered trouble reporting/escalation with all vendors.

●Evaluated and selected PBX and Digital Key Systems for all remote sites throughout the U.S.

1984 to 1990 MCI INTERNATIONAL

Supervisor, Lease Coordination

●Supervised six employees responsible for coordination and implementation of international private line Fractional T-1 services.

●Developed implementation schedule, and the identification and coordination of appropriate internal resources required for successful implementation.

●Evaluated and resolved departmental issues/problems.

●Trained all personnel in the provisioning of digital, analog, and data transfer services within the Lease Coordination Group.

●Reviewed all employees annually for performance and salary increase.

EDUCATION: FORDHAM UNIVERSITY

1984 Bachelor of Science.

REFERENCES: Furnished upon request.

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