| Resume alert | Resumes 41 - 50 of 166 |
Cisco Engineer
Hackensack, NJ
... Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support. Extensive experience working on Cisco and Juniper routers/switches ... - 2018 Feb 27
... Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches and fixes with all around technical support. Extensive experience working on Cisco and Juniper routers/switches ... - 2018 Feb 27
Customer Service Support
Newburgh, NY, 12550
... the Educational Field Aptos Software formerly Epicor Newburgh,NY May 2005 to June 2014 Team Lead/Analyst Created Customer Dashboard Reports for existing Helpdesk tickets using a pre-made SQL Query and Importing Data to Excel for viewing by customer. ... - 2018 Jan 05
... the Educational Field Aptos Software formerly Epicor Newburgh,NY May 2005 to June 2014 Team Lead/Analyst Created Customer Dashboard Reports for existing Helpdesk tickets using a pre-made SQL Query and Importing Data to Excel for viewing by customer. ... - 2018 Jan 05
Active Directory Information Technology
Elmwood Park, NJ
... These included hands-on Helpdesk, Desktop, Operations Support, Operating Systems Programming, Data Management, Servers, Storage, Network \ Active Directory and Telecommunications. Main point of contact for all communications between the customer, ... - 2017 Dec 20
... These included hands-on Helpdesk, Desktop, Operations Support, Operating Systems Programming, Data Management, Servers, Storage, Network \ Active Directory and Telecommunications. Main point of contact for all communications between the customer, ... - 2017 Dec 20
Engineer Technical Support
New Rochelle, NY
... o Drove the implementation of various platforms including hardware, operating systems, and key processes such as backup, failover, recovery, monitoring, and helpdesk. https://www.linkedin.com/in/feltonlewis/ ac3axe@r.postjobfree.com 29 Vaughn Avenue ... - 2017 Nov 13
... o Drove the implementation of various platforms including hardware, operating systems, and key processes such as backup, failover, recovery, monitoring, and helpdesk. https://www.linkedin.com/in/feltonlewis/ ac3axe@r.postjobfree.com 29 Vaughn Avenue ... - 2017 Nov 13
Customer Service Sales
Little Ferry, NJ, 07643
... data backup, new PC setup, data transfer • Cellphone Repiring Student Helpdesk Technician Fairleigh Dickinson University - Teaneck, NJ - 2015-01 - 2016-12 Provide networking/desktop support and perform mainframe and account maintenance tasks. ... - 2017 Aug 28
... data backup, new PC setup, data transfer • Cellphone Repiring Student Helpdesk Technician Fairleigh Dickinson University - Teaneck, NJ - 2015-01 - 2016-12 Provide networking/desktop support and perform mainframe and account maintenance tasks. ... - 2017 Aug 28
Manager Project
Little Ferry, NJ, 07643
... Responsibilities include network, server, PBX, PC and helpdesk support. Managed multiple projects in the areas of Active Directory Migration, Disaster Recovery, IPT implementation, VAX conversion and ERP system upgrade. Responsible for the day to ... - 2017 Jul 31
... Responsibilities include network, server, PBX, PC and helpdesk support. Managed multiple projects in the areas of Active Directory Migration, Disaster Recovery, IPT implementation, VAX conversion and ERP system upgrade. Responsible for the day to ... - 2017 Jul 31
Infrastructure IT Architecture Management
Teaneck, NJ
... Dramatically improved customer satisfaction metrics through reduction of weeklong average helpdesk backlog to 95% responsiveness within same day. Significantly improved end user productivity and contentment by combining e-mails, voice mails and ... - 2017 Jun 26
... Dramatically improved customer satisfaction metrics through reduction of weeklong average helpdesk backlog to 95% responsiveness within same day. Significantly improved end user productivity and contentment by combining e-mails, voice mails and ... - 2017 Jun 26
Customer Service Technical Support
Emerson, NJ
... as well as international users in a timely manner through IT Helpdesk Far East Service Corp., Carlstadt, NJ Aug 2007 – Aug 2011 • Warranty Department, Analyst o Performed computer hardware maintenance and upgrade, Involved with all IT matters. ... - 2017 Jun 19
... as well as international users in a timely manner through IT Helpdesk Far East Service Corp., Carlstadt, NJ Aug 2007 – Aug 2011 • Warranty Department, Analyst o Performed computer hardware maintenance and upgrade, Involved with all IT matters. ... - 2017 Jun 19
Field Service Manager, Director of Operations, Global Support Manager
Mahopac, NY, 10541
... Repair Project Management Quality Control Policy Development Employee Training Team Management & Performance Evaluation Helpdesk & Call Center Supervision Budgets & Resource Allocation Account Management Sales & Service Contract Negotiation Global ... - 2017 Jun 03
... Repair Project Management Quality Control Policy Development Employee Training Team Management & Performance Evaluation Helpdesk & Call Center Supervision Budgets & Resource Allocation Account Management Sales & Service Contract Negotiation Global ... - 2017 Jun 03
Manager Desktop Support
Fair Lawn, NJ, 07410
... Developed internal branding with logo and marketing items to promote the helpdesk. Organized and carried out IT support at conferences assisting over 200 users. Conducted quarterly meetings with business department heads to identify their specific ... - 2017 May 16
... Developed internal branding with logo and marketing items to promote the helpdesk. Organized and carried out IT support at conferences assisting over 200 users. Conducted quarterly meetings with business department heads to identify their specific ... - 2017 May 16