Helpdesk resumes in Oakville, ON, Canada

Toronto, ON, M3J 1L4, Canada
... Gathered user-requirements and designed a system that reduced response time on the helpdesk from 20mins. to 10mins. Communication skills for providing training, establishing and administering governance and control, and building and maintaining ... - 2020 Jan 11

Toronto, ON, Canada
... Take inbound calls for bank machine, brank and POS (Burger King) HEAT POS helpdesk. Take overflow calls from Level 1 Green Machine when they closed at 8PM. Created escalations spreadsheet using Word or Excel. Skills OKTA, PulseSecure, McAfee ... - 2019 Dec 13

Brampton, ON, Canada
... • Staff a helpdesk and answer any question guests may have (assist anywhere between 800-1000 guests) Vice-President – Marketing Associate and Representative 09/2016 to 06/2017 Criminology & Sociology Society, University of Toronto – Mississauga, ... - 2019 Oct 30

Woodbridge, ON, Canada
... PIN, PowerPoint, MS Project, SAS, SharePoint, Word, Visio, Salesforce, Siebel CRM, BMC Remedy Knowledge Management (Helpdesk ticketing system), ADP/Broadridge PROFESSIONAL EXPERIENCE Business Systems Analyst SunLife Financial, Waterloo, ON ... - 2019 Oct 14

Mississauga, ON, Canada
... SCHNEIDER ELECTRIC CANADA, Mississauga, ON 2016 to 2019 Quality Project Manager Organized surveys, analyzing the results based on response to determine customer satisfaction tracking helpdesk, warranty and repair service and commissioning. ... - 2019 Aug 15

Toronto, ON, Canada
... to staff in person or over phone Used to monitor and respond quickly and effectively to requests received through the IT helpdesk Keeping track of inventory Setup and Deploy Hospital laptops/computer/ work station on Wheels Help Desk Technician ... - 2019 Aug 02

Toronto, ON, Canada
... reports for supervisors on questions and concerns faced by students, maintenance repairs and log records for managing helpdesk resources Responsible for resolving student complaints on IT Support, technical issues and use of university facilities ... - 2019 Aug 01

Mississauga, ON, Canada
... Support Performed on call support 24/7 Adhered to the PepsiCo Support service levels for the Informatica environments and met Helpdesk SLA within 90% response for all supporting systems Supported Cognos report authors and Business Objects reporting ... - 2019 Jul 19

Mississauga, ON, L5C 2G8, Canada
... Helpdesk and technical support principals. Network administration using Windows NT Bachelor of Veterinary Medicine Science (B.V.M.Sc.) …University of Sharqqia, Egypt, Sharqqia Considered by the University of Toronto (Comparative Education Service) ... - 2019 May 31

Hamilton, ON, Canada
... Reviewed all changes to network configuration for technical accuracy and impact Monitored network to ensure security, availability, and quality of service Provided on-call support and after-hours support for incidents Helpdesk Specialist January ... - 2019 May 31