Developer Oracle

Winston Tran

Business Intelligence Analyst

***-** ******* **. *******, ON

416-***-****

********.****@*****.***

linkedin.com/in/winstontran/

oddlylabs.com/winstonp.tran/

Dedicated analyst professional currently providing technical support. Skilled problem-solver able to communicate with users at all levels of technical proficiency.

Expertise

Oracle Database SQL Tuning

Oracle Data Warehouse

Data Models and Reports

Oracle Database Administration

Performance Monitoring

Backup and Recovery

Technical Skills

Languages

Software Tools

Operating Systems

Databases

Java, Swift, XML, C#, JavaScript, HTML, PHP, SQL, PL/SQL, TSQL

Android Studio, XCode, MS Office, R Studio, OBIEE, SQL*Plus, Visual Studio

Windows 7/8/XP/10, Linux, Android, Mac OS X, Mac iOS

Oracle 11g/12c, SQL Developer, SQL Server 2016, Report Builder, SRSS, SSDT

Experience

SEPTEMBER 2012 – APRIL 2015

Help Desk Technician / Ryerson University, Toronto

Created weekly reports for supervisors on questions and concerns faced by students, maintenance repairs and log records for managing helpdesk resources

Responsible for resolving student complaints on IT Support, technical issues and use of university facilities and software applications

MAY 2014 – AUGUST 2014

Business Development Intern / Ryerson University, Toronto

Researched, created and published content for an online learning platform designed for students to learn skills that can be applied to co-curricular projects

Developed materials to create a sponsorship package for the Ryerson Entrepreneurial Institute Department; writing engaging content and distributing to potential partners

Education

JULY 2019

IT Solutions, Graduate Certificate / Humber College, Toronto

APRIL 2015

Business Management, B.Comm / Ryerson University, Toronto

References Available Upon Request

Contact this candidate