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Carrollwood, FL, 33624
... SaaS/DaaS, Virtualization (Unidesk VDI and VMWare), Public Key Infrastructure support, problem analysis and resolution, third party support communications as well as Customer/Helpdesk/ Servicedesk support, optimization and process refinement. ...
- Feb 14
Spring Hill, FL
... April 2009 – November 2019 Launched the State of Georgia voice Tier 1.5 helpdesk May 1st, 2009 First 24 X 7 Support Desk; Largest Account with over 250,000 telephone ports supported; Employing eighteen contractors and fifteen full time employees ...
- Feb 13
Odessa, FL
... Technical Support IBM Global Network June 1996-to1998 Customer Service Helpdesk for the IBM Global Network responsible for technical support and knowledge of products and service. Technical troubleshooting of Cisco, IP, IPX SNA and Frame relay. ...
- Jan 17
Wesley Chapel, FL
... IT Helpdesk Specialist for Hcl Working on the Verizon Wireless Project Work remotely from home Solving issues for Verizon Wireless employees Supporting users with Microsoft Office products: Word, Power Point, Excel Troubleshoot various modems, home ...
- Jan 10
Hudson, FL
... Customer Service Project Management Technical Writing Implementation Technical Support Helpdesk Full Cycle Payroll Processing Payroll & Time Keeping system Implementation Accounts Receivable Accounts Payable Process Improvement Budgeting, ...
- 2023 Dec 11
Tampa, FL, 33609
... It runs a two level Helpdesk for its Indian sales team. The ticket gets raised via primary Helpdesk and then gets assigned to the members in the Technical Helpdesk. As a Relationship Manager I was responsible for coordinating between the helpdesks, ...
- 2023 Aug 19
New Port Richey, FL
... COGNIZANT Project--(Emblem Health Insurance Pharmacy Helpdesk / Pharmacy Services) Member & Physicians inquiries for healthcare benefits & eligibility. (Coverage, Cost Sharing,) Prior Authorization, Pre-Certifications, Prescription Coverage/Claims ...
- 2023 Jun 28
Safety Harbor, FL
... Supported and mentored Network Helpdesk with the configuration for Routers, Switches, users, permissions, and account options. Upgraded desktop and laptop OS, including drivers and revised firmware, software, antivirus, and OEM. Troubleshoot and ...
- 2023 Jun 21
Land O'Lakes, FL
... iManage document management system Rightfax Solar Winds network monitoring VMWare CAREER PROGRESSION SUMMIT HOSTING – REMOTE - April 2022-April 2023 Helpdesk Network Engineer Support end users through Zendesk ticketing system. Follow up with ...
- 2023 Jun 17
Greater Carrollwood, FL, 33624
... Expert in Helpdesk Support. On-Call responsibilities 24/7 Experience working in distributed, teams across multiple time zones. Assisting Clients via Chat, Email and Phone Queue. Administration skills in several applications Proven ability to work ...
- 2022 Feb 01