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Rowlett, TX
... (ITSS) web application, which expedited infrastructure and application access request from the user community to the YSI Helpdesk through a managed approval workflow, and enabled YSI to restrict users access to hardware, software, and applications. ...
- 2023 Sep 22
McKinney, TX
... ● Manage Sales Helpdesk ticketing system to ensure it meets 24-hour SLA. ● Manage OM processing queue to ensure it meets 24-hour SLA. ● Train new OM specialists on policies and procedures. ● Weekly One-on-One with new OM specialists. ● Communicate ...
- 2023 Sep 07
Aubrey, TX
... SKILLS 18 years of experience Lenovo Certified Service provider Windows OS experiences Helpdesk Support for Field Service Technician Support client with the coordination of hardware and software support, preventive maintenance, configuration and ...
- 2023 Sep 04
McKinney, TX
... Helpdesk Analyst/Technical Support, Fujitsu America, Richardson, TX Sept 2014 – Oct 2018 Answer help desk calls for retail store POS Systems, network devices and overall store functions. Utilizing remote desktop support, active directory, Service ...
- 2023 Apr 28
Garland, TX
... Once full tape jobs have completed successfully, tapes are exported and sent off-site and blank tapes are imported back into Scalar i100 and i500 devices Lockheed Martin Enterprise Operations Service Helpdesk Analyst July 2006 to January 2007 Use ...
- 2023 Apr 22
Anna, TX
... Audit Accounts on a regular basis and report back to customer LEVEL 1 HELPDESK AGENT TEAM LEAD 08/1995 to 01/2000 Dell Services Formerly Perot Systems, Richards, TX Performed tests of functionality, security, and performance of different ...
- 2023 Apr 14
Prosper, TX
... (10+ years) •Expertise in various government systems: and working knowledge of Helpdesk/IT Systems •15 years Customer Service experience. •Yardi •Property Management (10+ years) •Property Leasing (10+ years •Software Troubleshooting •Technical ...
- 2023 Mar 29
Princeton, TX
... helpdesk and management skills for the growth of organization and myself. EXPERIENCE SEPTEMBER 2018 - PRESENT CUSTOMER SERVICE REPRESTATIVE WHOLESALE PAYMENTS INC. – MCKINNEY, TX Making outbound and taking inbound calls to/from local businesses ...
- 2023 Jan 27
Royse City, TX, 75189
... / Citizens Lender Helpdesk Assoc., 05/2011 – 07/2013 Advised Lenders on FHA, FNMA and Freddie Mac Guidelines along with Franklin America Policies / procedures. Handled incoming calls and emails / ran active Mortgage Loan scenarios. Franklin American ...
- 2023 Jan 20
Carrollton, TX
Leonard Jones SUMMARY *+ years of IT Helpdesk/Servicedesk, Desktop Support and Networking experience Expertise in Windows XP, 7, 8, 10 and Server PCs and proficient in MacOS support Well versed in Microsoft Office, Office 365, Outlook, Deployment ...
- 2022 Dec 10