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Resumes 71 - 80 of 125 |
Boston, MA
... configuration and optimization of main servers such as Exchange, Storage server, Financial record server, Domain Controllers, Helpdesk server, Support VPN access for remote users, and many more Provided second level support to the technical teams; ...
- 2017 Feb 23
Billerica, MA
... Work closely with Application Development, Database Administration, Web Front End, Systems Engineering and Helpdesk groups. • Responsible for the build-out and configuration of PCI compliant middleware environments on JBOSS EAP 5.1, 6.0, 6.4, .NET, ...
- 2017 Feb 18
Chelmsford, MA
... and doctors at twelve hospital location’s as well as the helpdesk team’ tier 2 tickets Assisted helpdesk team with further escalation process Maintain and develop improvement projects for the hospital network’s IS helpdesk website Knowledgebase. ...
- 2017 Feb 12
Weymouth, MA
... Senior Desk-side Support Engineer at Takeda Pharmaceuticals, main responsibilities were to aid Wipro Technologies with the transformation of the local onsite Helpdesk to a true Deskside support team. Aided in the building of new Windows 7 images, ...
- 2017 Jan 29
Tewksbury, MA
... McIntosh College July 2001- February 2005 Information Technology Department Chair Responsible for the all Instruction for the Information Technology Hiring, Supervision of Faculty, Centralize Helpdesk and planning the Network design for a new ...
- 2017 Jan 05
Avon, MA
... Telecom Billing Records/Excel Reduced Monthly Wireless Spend from $82K to $45K monthly HR Management Customer Service/IT Helpdesk Reduced audio conferencing costs by $8K monthly Set up large company wide meetings Reduced video conferencing costs by ...
- 2016 Jun 11
Boston, MA
... IT Service Delivery and Service Management, Helpdesk support and team leadership. Database and Application Management for Microsoft, Oracle and SAP systems. Training and Development, including Training system design and implementation. IT Policy and ...
- 2016 Apr 25
Lowell, MA, 01854
... management on a regular basis Plumchoice Online PC Solutions/ AT&T Tech 360-Billerica, MA March 2009-April 2010 Technical Helpdesk Supervisor •.Lead team of 30 remote agents, made sure every agent was up to date on any changes in daily procedures. ...
- 2016 Mar 28
Danvers, MA
... Justified helpdesk SLA tickets with BMC/REMEDY software. Captured insights and closing of HelpDesk tickets in remedy by their priority and SLA required time frame to ensure validity. Also, coordinated Web Conference Videos for the President, ...
- 2016 Feb 28
North Andover, MA, 01845
... ZABER PAGE 2 Bright Horizons Family Solutions, Watertown, MA 1995 to 2008 Benefits Project Manager Manager of Benefits Administration Senior Benefits Administrator Implemented a helpdesk to create efficiencies and consistency in responding to ...
- 2015 Nov 19