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Petaling Jaya, Selangor, Malaysia
... IPTV OFFICER AT ASTRO (15/07/2019 Attending to subscriber’s inquiries and complains and to response in a timely manner via telephone and correspondence helpdesk. Ensure coordinated correspondences helpdesk and responses with Sales team and ...
- 2020 Sep 10
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
... Sep 2017- Feb 2018 Customer & Technical Support Executive GoodKredit KL, Malaysia Industry IT Support Specialization Technical & Helpdesk Support Job Scope Liaising with customer through emails, calls and chat. Liaising with Philippine's help-desk ...
- 2020 Aug 28
Petaling Jaya, Selangor, Malaysia
... • Providing technical support via helpdesk systems for a wide range of internal & external applications Education 2009 – 2012 Microsoft IT Certification MCP, MCSA, MCSAm, MCSE Languages English – C1/C2 Arabic – Native
- 2020 Jul 26
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
... Regional, Region and External IT Vendor (AOB IT, SESA IT, IT Helpdesk Support) Oversees network administration, manages phone system and evaluates information systems. Input, testing, implementation and adoption of operational IT solutions ...
- 2020 Jul 14
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
... Manage company car, vehicle maintenance & security, mileage monitoring, vehicle insurance and driver service Provide helpdesk support services locally - Building's overtime aircond, assignment of cards, updating guidelines of overtime aircond ...
- 2020 Jul 13
Petaling Jaya, Selangor, Malaysia
... maximizing the usage of DP5 Hitachi Electronics Products (M) Sdn Bhd June 1998-October 1998 Developed Overtime System using VB5 for reporting purpose Setup network and labeling, helpdesk support for troubleshooting in Hitachi Electronics Plant. ...
- 2019 Dec 28
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
... Extreme Broadband Sdn Bhd, Data Centre Helpdesk May 2012 – Sept 2014 Receiving inbound call and doing outbound call to client that facing problem. Assisting engineer to do basic troubleshooting to any malfunction servers. Providing Incident Report ...
- 2019 Nov 14
Cheras, Selangor, Malaysia
... • Processes implemented includes CRM helpdesk, 24/7 support to serve the effectively growing customer base globally. • Experience in providing architectural solution to customers in complex deployments and track record of successful close of UAT’s. ...
- 2019 Nov 05
Kuala Lumpur, Federal Territory of Kuala Lumpur, 56000, Malaysia
... • Successful case resolutions and customer’s technical complaints through online service helpdesk in relation to project team issues with successful on-site support activities. • Building team rapport, work efficiency and increase teamwork by ...
- 2017 Dec 17
Nilai, Negeri Sembilan, Malaysia
... •Led Technical Helpdesk KL team improvement initiative by initiated the IVR flow setup detouring the CSC KL team which involved MY/SG/ID team which has contributed to 0.5-1% improvement in decreasing Technical enquiries to CSC KL team when it went ...
- 2016 Dec 01