Engineer Telecommunications

Khairul Amin Naim Page *

PROFESSIONAL PROFILE

• Certified professional engineer with IT and telecommunication experience mainly in CS CORE (circuit switch core).

o 12 years in project network implementation, customer site support & supervisory roles.

o 3 years in operations and maintenance.

• Good understanding of SS7, IP/ATM signaling, BICC, SIP, Diameter, TDM protocol, network integration, and configuration. Knowledge on IP routing, GSM, UMTS, and LTE.

• Excellent team player, adaptability, good communications and organizational skills with ability in project lead execution and customer relationship. WORK EXPERIENCE

• Successful management, operations monitoring and configuration of company’s IT network

(routers, switches, and firewalls – ATI, Cisco, Cyberoam, Palo Alto).

• Attending and successful resolution of users’ complaints regarding network issues, network faults and problems.

• Successful project lead in H.248 load balancing, system software and hardware upgrades, new equipment commissioning, integration and acceptance testing (SRRi – Subscriber’s Routing Register for mobile number portability, HLR – home location register for subscriber’s database, MGW – multimedia gateway, MSS - Mobile Switching center Server, MGCF - Media Gateway Control Function, BGW - Open Border Gateway, Open Multimedia Gateway, and TAS - Open Telecommunication Application Server. Lead responsibility in RNC (Radio Network Controller) rehoming Iu-CS over IP/ATM.

• Successful re-parenting of new MGW equipment and new cabinet equipment expansions.

• Managing inter vendor operability testing through new network elements. 16 June 2008 – 31 December 2015: Nokia Networks, Taiwan CS Core Engineer (contractual employment)

KHAIRUL AMIN NAIM

Address : D-9-4 Suasana Lumayan Condo, Jalan Tasik Permaisuri 2, Bandar Tun Razak, 56000 Kuala Lumpur.

Phone : +60-17-878****

E-mail : ********@*****.***

Skype : k.amin

7 August 2017 – current: Sapura Energy Berhad

Network Engineer (contractual employment)

Khairul Amin Naim Page 2

• Team member for successful implementation of Layer 2 to Layer 3 core equipment connectivity and successful inter MPLS (Multiprotocol Label Switching) migration and LAN management to MSS and HLR.

• Successful in managing and implementing CD (change deliveries) / TN (technical notes) fixes and updates implementation for HLR, MGW, MSS, NEMU (Network Element Management Unit) and NEBS (NEMU Backup Server).

• Managing new features verification bought by the customer in test-bed environment and installation to live networks with timetable planning, testing and live implementation.

• Responsibility for attending customer’s meetings, SOP (standard of procedures) checklist documentation consolidation and preparations, and test-bed verifications.

• Successful integration of TFN (Taiwan Fixed Network) international gateway towards PABX network, PSTN and SBC (Session Border Controller).

• Successful case resolutions and customer’s technical complaints through online service helpdesk in relation to project team issues with successful on-site support activities.

• Building team rapport, work efficiency and increase teamwork by supervising junior engineers on project implementation tasks and customers’ operation centre site support duties.

• Successful spare part management and customers’ operation centre site technical support resulting in decrease downtime and efficient replacement management in the event of hardware failures.

• Successful commissioning, integration and acceptance testing of new MSS, MGW and BSC (Base Station Controller) rehoming for Wataniya Telecom Kuwait project.

• Successful integration of new GCS (Gateway Circuit Switch), GMGW (Gateway Multimedia Gateway) Basrah for MTC Atheer and BSC rehoming from Iraqna to Atheer, Iraq (all remotely done from Kuwait).

• Successful commissioning, integration and site acceptance test of new SRRi, HLR, TMSC

(Transit MSC), MSC (Mobile Switching Center), MSS and MGW with successful new cabinet expansion for MGW, MSS, MSC and HLR.

2 June 2007 – 14 May 2008: Shabakkat Cellular, Kuwait Telecommunication Engineer (permanent)

CONTRACT ASSIGNMENTS (external employee of NOKIA Networks): 26 Feb 2007 – 31 May 2007 : MGW Engineer (DU, Dubai, UAE) 8 Sept 2006 – 24 Nov 2006 : Principal Consulting Engineer (COMCEL, Colombia) 9 May 2005 – 20 June 2006 : NSS Engineer (BMCC, Beijing, China) 19 Nov 2004 – 28 Feb 2005 : NSS Engineer (ETC, Ethiopia) 17 May 2004 – 30 Sept 2004 : NSS Engineer (StarHub, Singapore) 8 Mar 2004 – 30 Apr 2004 : NSS Engineer (SingTel Optus, Australia) 3 Feb 2004 – 5 Mar 2004 : NSS Engineer (Vodafone, New Zealand) 23 July 2003 – 21 Nov 2003 : NSS Engineer (Maxis, Malaysia) Khairul Amin Naim Page 3

• Successful change deliveries (CD), technical and change notes (TN/CN) and software package upgrades for TMSC, MSC, HLR, MGW, HLR and NEMU (Network Element Management Unit).

• Successful integrating and multi-vendor testing with MSC (Ericsson and ZTE).

• Competently providing technical support/on-site support and local helpdesk support.

• Monitoring operations and managing regular preventive maintenance and software backup programs of CS Core mobile network elements.

• Liaising with Billing Department, Customer Service Center, Regional NSS, Risk Management Department and others to solve technical complaints. ACADEMIC & PROFESSIONAL CREDENTIALS

• Master of Business Administration (MBA) from Putra Business School, UPM. (2017)

• Bachelor of Engineering (Computer System & Communications) from University Putra Malaysia in 2000.

• Certified Professional Engineer registered with the Board of Engineers Malaysia, BEM.

(C113858).

• Member of the Institution of Engineers Malaysia, IEM. (Membership no. = 22477)

• IT Skills / Knowledge:

o PuTTY, Reflection, terminal emulation, TCP/IP, Wireshark, Cisco IOS, Microsoft Office, Firewalls.

• Languages: English (proficient-speaking and writing), Bahasa Malaysia. TRAINING

• Allied Telesis LAN workshop October 2017

• Allied Telesis Management Framework (AMF) workshop October 2017

• VoLTE IMS workshop conducted by NSN June 2014

• Ethical Business Training conducted by NSN Academy October 2013

• Lean Six Sigma for Beginners conducted by NSN Academy October 2013

• Interconnecting Cisco Network Devices Part 1 (ICND1) conducted by IMS Asia (Cisco Training Partner). January 2013

• Communication Skills for Technical Personnel conducted by IEM. November 2010 20 March 2000 – 31 May 2003: TIMECEL Malaysia Sdn Bhd Engineer, NSS O&M

(permanent)

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