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Hyderabad, Telangana, India
... Anchoring Employee Helpdesk. Organizing Inductions to all new employees. Managing employee motivation and morale through periodic team building, culture-building events. Designing Reward and recognition program. Industrial Relation: Readdressing ...
- 2020 Jul 17
Hyderabad, Telangana, India
... Strictly adhere to the process and timelines set for the recruiting/hiring process which includes- Application Management, Offer letter Management and Candidate helpdesk mailbox. Candidate status reporting with high quality and accuracy- Mailbox ...
- 2020 Jul 14
Hyderabad, Telangana, India
... Established and stabilized Global Support Helpdesk process in Ireland. Proficient in administering IT Operations, Incident & Problem management, Availability & Escalation Management, conducting RCAs and delivering robust & rapid solutions to all ...
- 2020 Jun 17
Hyderabad, Telangana, India
... Multimedia EXPEREIANCE: Worked as a Helpdesk Co-Ordinator at US Tech Solution in Wipro Technologies for 1 year and 2 months. Worked as a Front Office Executive at Randstad Indian Pvt Ltd in Wipro Technologies for 5 month. Job Profile: Trunk Service ...
- 2020 Jun 14
Hyderabad, Telangana, India
... Congured Single Sign-on for increasing security, reduced helpdesk requests for password reset and login issues. Client: Biogen Idec, CiberSites India Pvt Ltd, India June 2010 to March 2011 Role – Siebel Consultant Responsibilities: Analyzing ...
- 2020 May 21
Hyderabad, Telangana, India
... The proposed tool will be containing different types of modules like dashboard, LMS, Events, Transport, and Helpdesk and so on. In each and every module the flow of application will be useful in extensive manner with every minute data. The ...
- 2020 May 10
Hyderabad, Telangana, India
... Metrics reporting, Data mining and trends in helpdesk environment using Access Gather Data from Help Desk Ticketing System and write Adhoc reports and, charts and graphs for analysis. Performed User Acceptance Testing (UAT) to ensure that proper ...
- 2020 Mar 06
Hyderabad, Telangana, India
... Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support. Configuration of ACLs in Cisco 5540 series ASA firewall for Internet ...
- 2020 Feb 27
Hyderabad, Telangana, India
... Position Designed roles as for PTP,FI SD,BASIS,SECURITY and HELPDESK Reorganized the security structure Defined Mitigation control as per Control Team Guidelines Remediation phase work of role modification based on SoD violation User Administration. ...
- 2020 Feb 26
Hyderabad, Telangana, India
... Experience includes Strong understanding of Helpdesk / Service Desk, Change Management, Change Tasking, Service Level Agreement processes, best practices and industry trends. Proven track record of working in a fast-paced environment and ...
- 2019 Jun 03