| Resume alert | Resumes 21 - 30 of 106 |
Customer Service Executive
Hyderabad, Telangana, India
... Key Achievements: Have managed the CHAPS Helpdesk migration end to end Have concatenated & streamlined procedures for the process Responsible to prepare multiple MIs with regards to EPS & CHAPS Helpdesk which is crucial as the data is shared across ... - 2020 Dec 17
... Key Achievements: Have managed the CHAPS Helpdesk migration end to end Have concatenated & streamlined procedures for the process Responsible to prepare multiple MIs with regards to EPS & CHAPS Helpdesk which is crucial as the data is shared across ... - 2020 Dec 17
Developer Manager
Hyderabad, Telangana, India
... June 2011- December 2012 in Accel Frontline LTD Worked in Helpdesk: •Developed manual test cases after analyzing the specification document •Tracking & Reporting bug •Working in Excel/ call logging software •Email Manager •Handling Customer on Phone ... - 2020 Nov 20
... June 2011- December 2012 in Accel Frontline LTD Worked in Helpdesk: •Developed manual test cases after analyzing the specification document •Tracking & Reporting bug •Working in Excel/ call logging software •Email Manager •Handling Customer on Phone ... - 2020 Nov 20
Engineer Network
Hyderabad, Telangana, India
... Working on support L3/2 tickets from the helpdesk for cisco voice/ cisco jabber/ voicemail/ phone/ contact center application issues. Cisco Voice Remote Support and implementation for varied locations /showrooms giving them unified communication ... - 2020 Oct 18
... Working on support L3/2 tickets from the helpdesk for cisco voice/ cisco jabber/ voicemail/ phone/ contact center application issues. Cisco Voice Remote Support and implementation for varied locations /showrooms giving them unified communication ... - 2020 Oct 18
Security Information
Hyderabad, Telangana, India
... Cross checking the scanned files which we have received from the Helpdesk Team for the recommendation we have given. Taken care of providing the report on Daily basis with false Positive and True Positive trend.e Monitoring the security events from ... - 2020 Sep 25
... Cross checking the scanned files which we have received from the Helpdesk Team for the recommendation we have given. Taken care of providing the report on Daily basis with false Positive and True Positive trend.e Monitoring the security events from ... - 2020 Sep 25
Security Manager
Hyderabad, Telangana, India
... Maintaining the E-board Entry portal used for recording the Ticket History worked by helpdesk agents using MS Access as the database. Publishing daily team reports, metrics and Team performance analysis. Preparing/analyzing reports about the ... - 2020 Sep 18
... Maintaining the E-board Entry portal used for recording the Ticket History worked by helpdesk agents using MS Access as the database. Publishing daily team reports, metrics and Team performance analysis. Preparing/analyzing reports about the ... - 2020 Sep 18
Salesforce Sales
Hyderabad, Telangana, India
... Configured Single Sign-On (SSO) for increasing security, reduced helpdesk requests for password reset and login issues. Worked on GIT version control systems to keep the history of developed files and involved in Code Review board to maintain ... - 2020 Sep 01
... Configured Single Sign-On (SSO) for increasing security, reduced helpdesk requests for password reset and login issues. Worked on GIT version control systems to keep the history of developed files and involved in Code Review board to maintain ... - 2020 Sep 01
Entry Operator Executive
Hyderabad, Telangana, India
... Key Responsibilities : Handling Helpdesk calls on daily basis. Preparing and maintaining data OTA & OTD report on daily basis. Preparing Employees Routing in Moveinsync Portal. Experience 2 Organization : Tata Teleservices Ltd. Department : ... - 2020 Aug 28
... Key Responsibilities : Handling Helpdesk calls on daily basis. Preparing and maintaining data OTA & OTD report on daily basis. Preparing Employees Routing in Moveinsync Portal. Experience 2 Organization : Tata Teleservices Ltd. Department : ... - 2020 Aug 28
9 years of rich experience, MBA Finance
Hyderabad, Telangana, India
... Process under Accounts Payable – Invoice Processing(PO & Non PO), Return to Vendor, Vendor Management, Travel & Expense, Helpdesk Through Knowledge of SAP(MIR6,MIRO,FBL1N,XK03,Xk01) and OnBase Unity 16 Ensuring all process meeting SLA’s, all process ... - 2020 Aug 26
... Process under Accounts Payable – Invoice Processing(PO & Non PO), Return to Vendor, Vendor Management, Travel & Expense, Helpdesk Through Knowledge of SAP(MIR6,MIRO,FBL1N,XK03,Xk01) and OnBase Unity 16 Ensuring all process meeting SLA’s, all process ... - 2020 Aug 26
Engineer Python
Hyderabad, Telangana, India
... Division : Helpdesk Support. Member : 8 JOB Role : We have to resolve customer issues like login problem,uploading document and also Explain the application how to register in this portal. AWARD AND ACHIEVEMENT Got Certificate of Merit in GNS ... - 2020 Aug 13
... Division : Helpdesk Support. Member : 8 JOB Role : We have to resolve customer issues like login problem,uploading document and also Explain the application how to register in this portal. AWARD AND ACHIEVEMENT Got Certificate of Merit in GNS ... - 2020 Aug 13
Project Information Security
Hyderabad, Telangana, India
... 2.In case of any delay in uploading of the files, holding the batch by being in 3.Continuous contact with the CSC helpdesk team. 4.Jobs and batch monitoring. 5.Escalating the matter in case the SLA’s are not being met. 6.Providing the temporary ... - 2020 Jul 19
... 2.In case of any delay in uploading of the files, holding the batch by being in 3.Continuous contact with the CSC helpdesk team. 4.Jobs and batch monitoring. 5.Escalating the matter in case the SLA’s are not being met. 6.Providing the temporary ... - 2020 Jul 19