| Resume alert | Resumes 71 - 80 of 349 |
Support Specialist Administrative Coordinator
Maryland
... remote desktops, users’ rights management NTFS permissions Experience with windows 7, 10 and MacOS, imaging and deploying Helpdesk ticketing systems (ManageEngine, Zammad) Use of remote support tools such as Team Viewer CCNA and network experience. ... - 2023 Mar 14
... remote desktops, users’ rights management NTFS permissions Experience with windows 7, 10 and MacOS, imaging and deploying Helpdesk ticketing systems (ManageEngine, Zammad) Use of remote support tools such as Team Viewer CCNA and network experience. ... - 2023 Mar 14
It Support Springdale
Hyattsville, MD
... • Served as a mentor to lower-level helpdesk technicians providing guidance during troubleshooting process and training when needed. • Integrated Apple/Mac user into a PC environment by setting up all users to connect to network printing; installing ... - 2023 Mar 06
... • Served as a mentor to lower-level helpdesk technicians providing guidance during troubleshooting process and training when needed. • Integrated Apple/Mac user into a PC environment by setting up all users to connect to network printing; installing ... - 2023 Mar 06
Member Team Customer Support
Crofton, MD
... US Army Operations Group, Fort Meade MD 2009-2012 Helpdesk Manager, GG-12 Responsible for the management of 5 technicians charged with providing complete customer service support over three network classifications for 300 users at 12 locations. ... - 2023 Feb 28
... US Army Operations Group, Fort Meade MD 2009-2012 Helpdesk Manager, GG-12 Responsible for the management of 5 technicians charged with providing complete customer service support over three network classifications for 300 users at 12 locations. ... - 2023 Feb 28
IT Delivery and Incident Management
Silver Spring, MD
... Manages the SOI helpdesk staff and provides Level 2 client support for the organization’s hardware as well as SOI developed software and systems using Microsoft Office 365/ Active Directory Administration. Oversees and manages SOI’s Helpdesk ticket ... - 2023 Feb 21
... Manages the SOI helpdesk staff and provides Level 2 client support for the organization’s hardware as well as SOI developed software and systems using Microsoft Office 365/ Active Directory Administration. Oversees and manages SOI’s Helpdesk ticket ... - 2023 Feb 21
Desktop Analyst helpdesk
Silver Spring, MD
... 2003-2019 Assigning certificates Work Experience Bons Secour Hospital /Lifebridge Health System February 2015 – 2023 Tier 2 & 3 Technical Desktop Analyst / Equipment Purchasing Specialist Resolve all issues Tier 1 & helpdesk unable to resolve. ... - 2023 Feb 18
... 2003-2019 Assigning certificates Work Experience Bons Secour Hospital /Lifebridge Health System February 2015 – 2023 Tier 2 & 3 Technical Desktop Analyst / Equipment Purchasing Specialist Resolve all issues Tier 1 & helpdesk unable to resolve. ... - 2023 Feb 18
Travel Counselor
Kettering, MD, 20774
... Advised Commerce travelers regarding Travel Policy (FTR, JFTR and DOC)-Monitored Travel Policy Helpdesk email account for questions on policy. Developed and conducted Travel Training for the Department and Its Bureaus-Created and conducted training ... - 2022 Dec 29
... Advised Commerce travelers regarding Travel Policy (FTR, JFTR and DOC)-Monitored Travel Policy Helpdesk email account for questions on policy. Developed and conducted Travel Training for the Department and Its Bureaus-Created and conducted training ... - 2022 Dec 29
Soc Analyst Support
Middle River, MD
... IT Helpdesk Support Analyst DECEMBER 2016- DECEMBER 2018 BORD OF EXAMS Responsibilities: • Provided prompt and appropriate response to phone and e-ticket inquiries and requests for assistance with the associated computer systems. • Performed initial ... - 2022 Dec 21
... IT Helpdesk Support Analyst DECEMBER 2016- DECEMBER 2018 BORD OF EXAMS Responsibilities: • Provided prompt and appropriate response to phone and e-ticket inquiries and requests for assistance with the associated computer systems. • Performed initial ... - 2022 Dec 21
Hardware Configuration Customer Service
Middle River, MD
... Experience EBA Engineering Baltimore, Maryland April 2015 – November 2021 IT Systems Specialist Responsible for all Helpdesk Operations, Systems and Software management Selection of Skills Used: ● Windows 7, 8, 8.1 and 10 installations and ... - 2022 Nov 18
... Experience EBA Engineering Baltimore, Maryland April 2015 – November 2021 IT Systems Specialist Responsible for all Helpdesk Operations, Systems and Software management Selection of Skills Used: ● Windows 7, 8, 8.1 and 10 installations and ... - 2022 Nov 18
Database Administrator Personal Assistant
Columbia, MD
... technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a ... - 2022 Nov 09
... technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a ... - 2022 Nov 09
Customer Service Front Desk
Windsor Mill, MD
... concerns, and requests about products and services Providing daily guidance and effective coordination of customer helpdesk functions, support, and helpline services Liaising with the various branches to ensure that customer's accounts are ... - 2022 Nov 01
... concerns, and requests about products and services Providing daily guidance and effective coordination of customer helpdesk functions, support, and helpline services Liaising with the various branches to ensure that customer's accounts are ... - 2022 Nov 01