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Plainfield, IL
Haseeb Ibrahim 815-***-**** ac4ezp@r.postjobfree.com Plainfield, IL 60586 Experienced I.T support professional with knowledge of Microsoft products seeking a Helpdesk or System Administrator position. Technical Skillset: Technical Troubleshooting ...
- 2018 Feb 09
Schaumburg, IL
... Support and documentation for Helpdesk/Desktop as well as external clients; synthetic testing process Consolidated disparate vdisk banks from over 70 images to standardized 46 Northwest Community Healthcare Epic End User Device Lead 6/2014-8/2016 ...
- 2018 Jan 31
Bolingbrook, IL
... rules to be coded by technology staff -Performed extensive QA testing of new and existing functionality -Conducted training sessions for new agency users and handled in-coming helpdesk enquiries -Responsible for Statement of Work and Project Plan. ...
- 2018 Jan 27
Schaumburg, IL
... Grew, developed and mentored a team of 35 staff engineers, 7 project managers, plus 20 contract staff that managed a Customer Care (helpdesk), End-User support (desktop, laptop), Infrastructure, Network Security and Application Software Technical ...
- 2018 Jan 26
Schaumburg, IL, 60173
... Experience Desktop Support June 2015 – Present Dovenmuehle Mortgage, Inc., Lake Zurich, IL Responsible for managing the service helpdesk for over 1,600 users and 2 remote sites Image new PC’s while also packaging and deploying software using SCCM ...
- 2017 Dec 11
Schaumburg, IL
... Played a significant role in integrating 2 processes viz, Aircraft Engines & Transportation Helpdesk with a view to handle more calls with the same manpower.Instrumental in the transition of the “China Helpdesk” to India resulting in cost savings to ...
- 2017 Nov 17
Plainfield, IL
... Involved in LAN/WAN and Helpdesk Support role for a 1000 user/25 server network. Managed Operating System upgrades and rollouts utilizing project management and technical skills. EDUCATION Lewis University, Romeoville, Illinois - Bachelor of Arts in ...
- 2017 Sep 21
Elmwood Park, IL, 60707
... Norton, McAfee, Symantec Endpoint Protection, Citrix Web Console, Business Objects, Various Ticketing System Tools (DK Helpdesk, Numara FootPrints, ManageEngine, DELL ticketing, Silva), Remote Support Tools (RDP, PCAnywhere, Join.Me, TeamViewer, ...
- 2017 Sep 20
Woodridge, IL
... Object-Oriented Design and Programming: •WHMCS CRM customization, PHP •Kayako Helpdesk – customization, replication, upgrading and troubleshooting PHP / Python •cPanel addon/modules development and customization. PHP / Zend Framework •Canadian ...
- 2017 Sep 14
St. Charles, IL, 60175
... Norbut Information Systems / Service Desk Manager ac2ahj@r.postjobfree.com Core Skills and Knowledge Include: Service Desk / Helpdesk Management • Familiarity with ITIL Processes • Leadership • Team Building and Mentoring • Budget Oversight • ...
- 2017 Sep 13