ARUN SHIVASWAMY **** Trails End Ln, Bolingbrook, IL 60490

Mobile: 630-***-**** Email: ac37un@r.postjobfree.com

ac37un@r.postjobfree.com

Senior level assignment in Program or Project Management

SYNOPSIS

A result oriented professional with experience in:

-Managing Software Application Development using Agile and Waterfall methodologies.

-Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

-Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

-Work closely with project owner in backlog management and continuous delivery of features.

-Direct and lead development team from project initiation through delivery of final product.

-Expertise in managing multiple, distributed product/project teams including development, QA, testing, program management, release management and offshore/offsite teams.

-Demonstrated excellence in improving operations and coordination by introducing better processes, building relationships and other techniques.

-Skilled at maintaining quality standards of functionality.

-Deft at creating test scenario matrices to ensure complete and exhaustive test coverage.

-Adept at developing test cases using requirement documents and functional documents.

-Exceptional communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilising the same in a productive manner.

SKILL SET

Technical

Software : Microsoft Office Suite & Visual Interdev, J2EE, EJB, JSP, Struts, JDBC, servlets

Operating Systems : Windows NT 4.0, Win 2000, Win XP, UNIX, Linux

Languages : COBOL, CICS, JCL, J2EE, Java, C, JS, VB, HTML, XML, JAVA, ASP and SQL

Database : Oracle, DB2, MS-Access, VSAM and IMS

ERP : SAP ECC 6.0, R3 – FICO

Methodology : ASAP, Waterfall, RUP, Agile

CRM : Informatica

TOOLS: : Atlassian, Clear Case, Remedy, GIT

Dev Experience : COBOL, JAVA, C++, SAP (FICO Configuration)

Managerial

Project Management

-Managing SDLC project & developing Off Shore resources.

-Managed budgets of up to $12M and cross-functional teams of up to 25 developers, Business analysts and QA.

-Creating Statement of Work, Project Charter, Work Plan (Gantt Chart)

-Interacting with client side professionals for system study, requirements verification and analysis.

-Project scheduling and analysis. Effort & Cost Estimation

-Procuring resource, deploying & allocating.

-Evaluating and assessing requirement of system software.

-Selecting appropriate technologies for development approach.

-Monitoring development activities and reporting project progress for both Agile(Scrum) and Waterfall methodology.

-Managing and providing technical guidance/support to the project team.

-Delivering and implementing the project as per scheduled milestones.

-Tabulated and assessed current and potential change management issues.

-Knowledge of quality assurance activities including audits recommending and implementing corrective actions.

-Identified project risks and dependencies and recommended corrective actions.

-Managed Project Financials, Key Performance Index Reporting (Cycle time from request to delivery)

Functional

Software Testing

-Interacting with client side professionals for system study, requirements verification and analysis.

-Configuring and manually testing software applications and developing test plans and test cases.

-Testing software programs to compare to specifications and documentation.

-Identifying, analysing defects, questionable functions, errors, program functionality, outputs, online screens, and content.

-Documenting, tracking, & communicating test plans, test results, analysis.

-Debugging/ troubleshooting the application.

-Writing test cases all levels of testing, sanity, functional, integration etc.

-Managing the smooth implementation and testing of the application.

Software Quality Assurance

-Providing scope, resource and time estimates for projects presented to QA for testing and analysis.

-Providing QA test status and progress reports as appropriate to top management.

-Working with business analysis function to ensure QA testing requirements are appropriately identified and included in the requirements.

CAREER HIGHLIGHTS

CTI, Project Manager Aug’12 – Aug’17

CBOE (Chicago Board Options Exchange)

As Application Development Project Manager managed multiple projects from initiation through implementation including requirement, design, build and close phases. Responsible for supporting various Option Exchange (CBOE) Services application areas like (TPS – Trading Permit System, IPD – Industry Product Database, CTMi – Continuous Trade Match Interface, MAP – Market Access Portal, Appointments, Bandwidth, Permit Swapping) and Application Security System).

-Managing Software Application Development using Agile and Waterfall methodologies.

-Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.

-Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

-Work closely with project owner in backlog management and continuous delivery of features.

-Direct and lead development team from project initiation through delivery of final product.

-Define purpose, clear roles, tasks, milestones, budgets and measures of success

-implemented formal project management processes based on industry best practice but tailored to the organizational culture

-Defined and implemented work priority management and resource management processes

-Vendor Management – Vendor Selection, Manage Vendor (POC, SLA’s, etc.) and tracking goals

-Create and own project communication strategy

-Develop comprehensive project plans and execution approach

-Monitor projects on an ongoing basis, evaluating progress and quality, and provide regular status

-Identify, analyze and mitigate potential risks/issues and manage corrective action as necessary

-Manage financial estimate definition and monitor Actual vs. Forecasts/Estimates variances

-Work with Program Managers and Resource Managers to build core team, and manage resource assignments/constraints

-Coordinate resources - staff, equipment, vendors - across multiple projects/programs

-Ensure project objectives are meet effectively and efficiently

-Coordinate with Release Management Team in deploying Production Ready Code

-Lead the post-implementation review evaluating project results, lessons learned and client satisfaction feedback

-Able to express ideas and communicate with non-technical users as well as hardware/software technicians

-Managed OS Conversion Team from Solaris to Linux (Sandbox, Testing and Production Environment)

Environment: Oracle, J2EE, Unix, Linux, Atlassian, Angular JS

Headstrong/Genpact - Application Project Manager Jun’11 – Aug ‘12

CVS-Caremark

-Managing day to day activities of onsite and offshore resources

-Provide day-to-day project leadership to 30+ employees for RxClaim, Mock Adjudication, Portals, including production timetable; status reporting; client/project team management and coordination; and quality assurance for a major drug retailer

-Coordinating work between cross functional teams (business as well as technical)

-Interact with c-level, business users, and other vendors on day-to-day activities.

-Manage production support (Onshore/Offshore) model

-Develop, implement and maintain the project management plan, risk, issue management and deliverables

-Develop and maintain project documentation on SharePoint

-Manage testing and deployment of the application

Environment: J2EE, Openspan, HP Quality Center

HCL Americas, Program/Release Manager May’10 – May’11

Hallmark Health/US Food

-Program Manager – SOA Project for a major food retailer

-IT delivery activities – full life cycle (Business Analysis/Requirements, Design, Build, Testing and Implementation

-Conduct weekly status meeting with the stakeholders as well as the team

-Managing day to day activities of onsite and offshore resources

-Provide day-to-day project leadership to 20+ employees for Underwriting Insurance Application, Policy Fulfillment, Portals, including production timetable; status reporting; client/project team management and coordination; and quality assurance for a major Health Insurance Company

-Research, tailor, and implement production support methodologies and document systems

-Interact with c-level, business users, and other vendors on day-to-day activities

-Manage production support (Onshore/Offshore) model

-Formulate project plan, release plan, and resource plan

-Develop and maintain project documentation on SharePoint

-Manage testing and deployment of the application

-Managed budgets of up to $8M and cross-functional teams of up to 15 developers, Business Process Analysts, QA and Infrastructure Analysts.

AAA Consultants, Project Manager Jan’08 – May’10

Hitachi Hi-Tech, CVS

-Strategy planning for a major Hi-Tech for SAP and Business Process Improvement

-Integration and customization (PeopleSoft (HRMS) and Authoria (Third Party Vendor) for a major retailer

-Responsible for design review, budgeting, deployment & hiring of the team

-Involved in statement of work and project plan

-Participated in testing and deployment of the application

-Data Migration(ETL)/Warehousing using Informatica

IBM – US – State Farm, Citizens Bank Oct’00 – Nov’07

Project Manager/Test Manager

WCC Project: The main purpose of the project was to create a 360-degree view of client (Customer Account Relationship). Managing a team of Consultants (both IBM as well as externals) involved in implementing WCC for a major bank on a Basel II Project. The team was made up of Business Analysts, Developers, Testers (client as well as externals). The process involved in converting various data sources into one data source (Customer Data Integration) using ETL (Data Stage), duplicate suspect processing (Evergreening), create and collapse suspect.

-Managing the testing team for a Basel II project for a major bank.

-Conducted meetings between the management (client), test team and the technical team which consisted of J2EE Developers, Data Modellers and independent Contractors.

-Managed the testing team for a major retailer on a HR project.

-Handled the test team (offshore/onshore – SIT and UAT).

-Verified business requirements for the testing team encompassing:

Test Strategy Document

Conduct Defect Status Meeting

Project Plan – WBS, Resource Allocation

Prepare implementation schedule

Environment: WCC (WebSphere Customer Center), J2EE, DataStage, ETL, DB2, Mainframe CA7 Scheduler, SQL, Mercury Test Director, MS Project

Project Manager – State Farm Insurance – Fire/Home Owners Insurance (P&C) – Oct 00’ – June ‘06

Successfully managed and executed Insurance carriers’ business requirements, underwriting rules and coverage offerings.

-Managed team in the development and implementation of an online system to facilitate real time quoting and issuance of Home Owners Policy (Fire – P&C)

-implemented formal project management processes based on industry best practice but tailored to the organizational culture

-Defined and implemented work priority management and resource management processes

-Analysis and re-architecting of Agency Application for automated issuance of policies

-Involved in budgeting, staffing and implementation

-Analyzed and deployed real time real time and underwriting of Fire (P&C).

-Coordinated projects to balance the needs of the business, the database administrator and the developers

-Served as point person and subject matter expert representing the business perspective in all prospective client meetings

-Translated and developed the agency and underwriting questions into easily understandable text for display during the user experience

-Evaluated and converted underwriting guidelines into rules to be coded by technology staff

-Performed extensive QA testing of new and existing functionality

-Conducted training sessions for new agency users and handled in-coming helpdesk enquiries

-Responsible for Statement of Work and Project Plan.

-Coordinating offshore testing.

-Project Deployment.

Environment: Windows NT 4.0, 2000, XP, J2EE, Visual Basic, XML, UML, JS, DB2, IMS

ACADEMIA

BS in General Science National College, Bangalore, India.

Diploma in Business Science C.P.C. Polytechnic, Mysore

TECHNICAL TRAINING

SAP FICO LeanSoft, Naperville, IL

Certificate Program in UNIX/C Computer Learning Center, MA

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