| Resume alert | Resumes 41 - 50 of 333 |
Quality Assurance Software
Leesburg, VA
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
... Configuration Management Wrote Change Management Plan Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM ... - 2023 Dec 13
Information Technology Desktop Support
Silver Spring, MD
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09
Ike Victor Ezeani Home 301-***-**** Cell: 301-***-**** ad1t2d@r.postjobfree.com Professional Summary: Possess over 6 years of solid experience in information technology in the areas of PC Technician, Desktop Support, Helpdesk and Call Center ... - 2023 Dec 09
United States Accounting Assistant
Germantown, MD
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07
... • Assists with Tier 3 e-mail and telephone customer service support using a supplied helpdesk. • Provides follow up outreach to both applicants and participants as required. • As needed, reviews, understands, and applies knowledge of Federal rules ... - 2023 Dec 07
Project Manager Management
Arlington, VA
... managed IA, SA Network Engineers, Tier 1 helpdesk technicians SLA. Successfully drove the ATO process for getting (VDI) into production on a hybrid cloud deployed in less than 30 days for 600 SAFE virtual workstations. • Independent contributor; ... - 2023 Dec 02
... managed IA, SA Network Engineers, Tier 1 helpdesk technicians SLA. Successfully drove the ATO process for getting (VDI) into production on a hybrid cloud deployed in less than 30 days for 600 SAFE virtual workstations. • Independent contributor; ... - 2023 Dec 02
Information Technology System Administrator
Springfield, VA
... SENIOR SYSTEM ADMINISTRATOR, NAI MAGIC HELPDESK SOLUTION, 2001-2004 Information Management Support Center (IMCEN) Headquarter Department of Army BTG/Titan Contractor Provided Data Mining solution using Crystal Reports 7 Managed 100+ User accounts ... - 2023 Nov 14
... SENIOR SYSTEM ADMINISTRATOR, NAI MAGIC HELPDESK SOLUTION, 2001-2004 Information Management Support Center (IMCEN) Headquarter Department of Army BTG/Titan Contractor Provided Data Mining solution using Crystal Reports 7 Managed 100+ User accounts ... - 2023 Nov 14
Customer Service Team Lead
Rockville, MD
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13
... I had experience in working as a Team Leader on an e-Procurement project, overseeing a team of 10 members Collaborating with the technical team to address and resolve issues Job Title History Worked as a Team Lead – Helpdesk and Functional for e ... - 2023 Nov 13
Data Center Customer Service
Silver Spring, MD
... and manage repair and inventory Provides first-class customer service and offers solutions to customers Logs tickets in the helpdesk tools Able to troubleshoot a variety of technology including mobile devices and provide solutions as needed • Managing ... - 2023 Nov 09
... and manage repair and inventory Provides first-class customer service and offers solutions to customers Logs tickets in the helpdesk tools Able to troubleshoot a variety of technology including mobile devices and provide solutions as needed • Managing ... - 2023 Nov 09
Security Officer System
Centreville, VA
... Resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Enters all user requests into the Remedy ticketing system. ●Provides for the following software applications: MS Office Suite, Adobe Acrobat Pro ... - 2023 Nov 08
... Resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Enters all user requests into the Remedy ticketing system. ●Provides for the following software applications: MS Office Suite, Adobe Acrobat Pro ... - 2023 Nov 08
Enterprise Architecture & IT Consulting
Ten Mile Creek, MD, 20871
... Managed CMMi certified development, maintenance, and helpdesk teams of over 45 engineers and analysts. Advised C-Level management on IT strategy and policy. Trained and mentored technical managers and engineers. EDUCATION University of Maryland, ... - 2023 Oct 20
... Managed CMMi certified development, maintenance, and helpdesk teams of over 45 engineers and analysts. Advised C-Level management on IT strategy and policy. Trained and mentored technical managers and engineers. EDUCATION University of Maryland, ... - 2023 Oct 20
Computer Information System
Manassas, VA
... [May 2019 - present] Security Analyst/Helpdesk Designed security architecture for network protection, including firewall, Symantec antivirus, IDS/IPS systems, and VLAN segmentation for 50 devices, Windows/Linux servers, Windows 10 workstations, ... - 2023 Oct 18
... [May 2019 - present] Security Analyst/Helpdesk Designed security architecture for network protection, including firewall, Symantec antivirus, IDS/IPS systems, and VLAN segmentation for 50 devices, Windows/Linux servers, Windows 10 workstations, ... - 2023 Oct 18