| Resume alert | Resumes 31 - 40 of 333 |
Help Desk Customer Service
Germantown, MD
STANLEY NWAECHEFU Laurel, MD, ***** 240-***-**** ad2o1f@r.postjobfree.com Competent Service/Help Desk IT Specialist with five years of experience in corporate/internal helpdesk environment. I have the necessary drive and determination needed to ... - Jan 11
STANLEY NWAECHEFU Laurel, MD, ***** 240-***-**** ad2o1f@r.postjobfree.com Competent Service/Help Desk IT Specialist with five years of experience in corporate/internal helpdesk environment. I have the necessary drive and determination needed to ... - Jan 11
Technical Support Web Developer
Central Springfield, VA, 22150
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging of Classified and Unclassified systems Provided first line support for all IT concerns dealing with hardware, software, ... - Jan 05
... Provided troubleshooting assistance and support to co-employees and clients when working at the Helpdesk, Performs imaging of Classified and Unclassified systems Provided first line support for all IT concerns dealing with hardware, software, ... - Jan 05
Information Technology Secret
Herndon, VA
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
... • Using Remedy Ticketing System to Provide both onsite and remote helpdesk support/service to customers. VOIP Engineer January 2019 – October 2019 Ronin/ All Native Group/ US Department of State Arlington, VA Supports voice engineering initiatives ... - 2023 Dec 30
Control Specialist Project
Arlington, VA
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
... Facilitated and led weekly SCRUM meetings with members of two teams that consisted of a two person call center Helpdesk team and a five person Field Report Review team. These meetings were held to provide updates, ensure productivity, discuss and ... - 2023 Dec 29
Facility Management Preventative Maintenance
Silver Spring, MD
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
... Responsible for Helpdesk Management & Transport Management. Responsible for Security Management & Asset Management. Responsible for Compliance & Procurement Management. Responsible for Cost saving effort’s in term of electricity, consumable items & ... - 2023 Dec 29
Training Manager Systems
Gaithersburg, MD
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
... Smallwood supervised the CHCS helpdesk where he insures timely response for all 58,000 users who has/had a problem or problems with their CHCS account. This includes any problems dealing with clinical, dietetics, radiology, pharmacy and the ... - 2023 Dec 29
Scrum Master Customer Service
Germantown, MD
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
... ●Coordinated with vendors to secure ITIL v3, Security + and HDI certifications for over 200 Tier 1- 3 technicians and achieved a 100% pass rate, which improved helpdesk response times by 80%. ●Incident management resolution and root cause analysis, ... - 2023 Dec 27
Palo Alto Network Design
Aldie, VA
... •Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support of 24*7. Infosys BPO Ltd, Bangalore INDIA Oct 2008 – Jul 2013 Systems ... - 2023 Dec 18
... •Responsible for service request tickets generated by the helpdesk in all phases such as troubleshooting, maintenance, upgrades, patches, fixes, and all-around technical support of 24*7. Infosys BPO Ltd, Bangalore INDIA Oct 2008 – Jul 2013 Systems ... - 2023 Dec 18
Database Architect and Manager
Pimmit Hills, VA, 22043
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ... - 2023 Dec 17
... Sep 2019 – Nov 2019 University of North America IT Helpdesk/Network Support Assistant oRestructured the Universities’ LAN & WLAN, and VPN architecture to limit vulnerability. oCreated a customized workplace group policy for the Universities’ network ... - 2023 Dec 17
Quality Assurance Information Technology
Germantown, MD
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14
... Responsibilities: •Cover the Helpdesk to assist all Gatekeeper application programs in managing their internet collection samples and respondents. •Annually and quarterly on the report release weeks we got more volume of help requests, usually on ... - 2023 Dec 14