FRED W. WOLKE

*** ******** ****** **

Leesburg, VA, 20176

571-***-****

EDUCATION: Bachelor of Arts in Mathematics, Western Connecticut State University, 1989 WORK SUMMARY:

Software Quality Assurance:

Writing test plans, test procedures, test reports

Performing software testing, including:

Install/Uninstall Testing

Black box and white box functional testing

Regression testing

Integration testing

Interoperability/Middleware testing

Usability Testing

Acceptance Testing

Automated Testing

Mobile app testing

Web UI testing

Configuration Management

Change Management Plan

Requirements Document

Maintenance of Quality Engineering standards

Small team leadership

PROFESSIONAL EXPERIENCE

Terrago Technologies; August 2022 – November 2023

Designed, implemented and managed test plans and procedures for web, desktop and mobile applications, using Confluence

Supervised remote test team execution of regression test procedures Performed functional, integration, and regression tests of Web, Desktop, Apple and Android applications on monthly agile build cycle, documented in JIRA

Commscope; March 2012 – June 2022

Senior Quality Assurance Engineer

Designed, implemented and managed test plans and procedures for four systems, including client-server and web based applications, using Confluence

Created, developed and maintained automated test suite for client-server application using Squish, written in Python

Maintained and developed automated test suite for web application API using TestNG, written in Java Performed functional, integration, and regression tests on biweekly agile build cycle, using JIRA Performed release testing during monthly (and sometimes weekly) production builds Smartbrief, Inc; May 2010- December 2011

Daily Operations Manager - Lead Software Quality Assurance Engineer Designed, implemented, and managed new software QA procedures. Oversaw JIRA issue tracking process, doing bug triage for newly entered issues, and review of closed issues, to maintain system integrity.

Performed test maintenance for three test server clusters using Mercurial configuration control. Performed test maintenance for three test databases using SQL. For nine months, performed all software testing on weekly build cycle. For nine months, supervised junior software tester and "loaned" developer on each test cycle to ensure test coverage. Built and maintained regression test procedures for six different web applications and websites. Maintained QA department wiki (Confluence)

Tested Android, iPhone and iPad apps

Ticketmaster, August 2005 - March 2010

Software Quality Assurance Engineer

Designed, performed, and documented test activities for client-server application, including data transfer and system integration testing with related web applications. Maintained test databases using Sybase SQL

Performed "White Box" and "Black Box" testing

Wrote and modified SQL test scripts

SAIC, July 2001 - July 2005

Test Manager

Obtained a high level of knowledge of the website/software to be tested in a short timeframe. Created test plans, including objective, environment, test cases, and possible outcomes. Created test procedures based on requirements, and based on use cases. Performed functional, performance, and 508 testing. Worked independently, with minimal supervision and guidance. Worked with developers to resolve discrepancies in a timely manner. Tested software packages, including web based client-server and desktop applications. Learned to use Mercury Winrunner and Loadrunner for functional and performance testing. Configuration Management

Wrote Change Management Plan

Maintained CM database of documents under CM control Obtained a high level of knowledge of the helpdesk operations in a short timeframe. Assisted in creation and maintenance of "STAT!" CM database. Handled customer email and telephone support requests with minimal supervision. Exigent Software Technology, Inc, July 1999 - June 2001 Software Quality Assurance Engineer

Performed market research, locating possible software solutions to customer needs on the internet. Obtained a high level of knowledge of the software to be tested in a short timeframe. Created test plans, including objective, environment, test cases, and possible outcomes. Created test procedures based on customer-provided requirements, or by analyzing software and documentation.

Worked independently, with minimal supervision and guidance. Worked as a member of a team, supplying testers with concise test procedures, and creating test reports from their results.

Worked with developers to resolve discrepancies in a timely manner. Tested software packages, including client-server and desktop applications. Experience with Vermont HighTest test scripting tool. Created a one-day course to teach HighTest to coworkers. National Imagery and Mapping Agency, July 1991 - June 1999 Cartographer

Performed geospatial data collection and finishing to support hardcopy and softcopy production. Performed Demonstration, and Exercise and Rehearsal tests of the Product Generation (PG) segment of the Digital Production System.

Wrote standard operating procedure documentation for the PG segment. Trained cartographers to use the PG segment.

CUSTOMERS

Terrago Technologies: Municipal Governments and Energy Companies Commscope: In-house Network Engineers

Smartbrief: Numerous trade associations and organizations Ticketmaster: Numerous sports teams, arts venues, and universities SAIC: GSA, FEMA (under subcontract to Michael Baker)

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