A Team Leader

CURRICULUM VITAE

KALYAN DAS

Career Objectives

●To create a space for myself in an organization, where I could translate my potential and knowledge into performance and to be a part of an organization with a challenging and dynamic work environment, to contribute to it’s growth, as well as to upgrade my skill sets and perception.

Academic Qualifications

●Completed Graduation from Sikkim Professional University in 2023.

●Completed 10+2 from West Bengal of Higher Secondary Education in commerce in 1996

●Completed 10th from Indian Certificate of Secondary Education in 1994.

Work Experience

Currently working for Tech Mahindra from 29/04/2021 till date for a US process for an e-commerce industry.

Current role as a Team Leader handing a team from 01/08/2023. Worked as an Adhoc TL from December, 2022 till 31/08/2023 for an escalation team. Also worked as support and SME from September,2022 till December,2022.

Worked with Mphasis from 27/12/2018 to 18/01/2021 in a banking process dealing with credit card fraud transactions, also supported the new joiners.

Worked in Accenture as Senior CSR in telecommunication process from 04/04/2012 till 13/08/2017 dealing with customer billing and packages and partial tech support, also handled escalations and supported the floor for the new joiners.

●Worked with Firstsource from 22/01/2007 till 14/03/2012 as CSR in Canadian banking dealing with a/c services and international money transfers and insurance processes with life insurance services dealing with customer requests and services and UK car insurance services with customer service and insurance services.

Linguistic Proficiency

●English, Bengali and Hindi

Additional Information

●Actively taken part in various extra-curricular activities in school and college level. I was an active member in school-college cricket and football teams. Was a member in the school science exhibition as well as school drama team.

●Also been awarded for several months for performance in my previous organizations.

Personal Profile

Name: Kalyan Das

Father’s Name: Late Madan Das

Date of Birth: 10th of July, 1977

Present 109 1st Main, 6th Cross

M.S.R. Nagar

Bangalore 560054

Mobile: 831*******

Email: *********.***@*****.***

Gender: Male

Marital Status: Married

Nationality: Indian

Hobbies: Listening to music, watch movies and travelling

I hereby declare that all the information stated above are true to my knowledge

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