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Hamilton Township, OH, 43217
James Branam Columbus, OH ***********@****.*** / 1-614-***-**** Work Experience Customer Service Representative Ohio Department of Medicaid Provider Enrollment January 2024 - January 2025 Customer Service Data Entry Document Review HIPPA Compliance ...
- Mar 06
Columbus, OH
... • Applied transfer learning and fine-tuning techniques to LLMs, improving performance for domain-specific tasks like conversational AI, sentiment analysis, and document summarization. • Conducted prompt engineering experiments to optimize LLM ...
- Mar 04
Columbus, OH
... Prepared the Pre-delivery SAP Basis requirements and checklist document for specific to PLM servers and provided the 100% working servers in time. EHP upgrade on ECC 6 from EHP 4 to EHP 6 to facilitate the PLM 7.02 add-on Installation of PLM Add-on ...
- Mar 03
Columbus, OH
... Collaborated with development teams and product owners to resolve defects and document issues within Salesforce. Used Salesforce Service Cloud to handle customer issues reported through the website and track resolutions. Conducted end-to-end testing ...
- Feb 25
Columbus, OH, 43215
... Designed and Prepared the Technical Specification document from the functional specifications. Participate in Business meeting and work with business requirements Worked on Policy center and Claim center for Property and casualty insurance in ...
- Feb 25
Dublin, OH
... PROFESSIONAL EXPERIENCE Country Financial, Bloomington, IL Sep 2023 – Till Date Automation Engineer (QA) Responsibilities: Analyzed the Business Requirements Document, put input in Test Plan and prepared detailed Test Cases for new functionality. ...
- Feb 23
Grove City, OH
... ● Fixed Document Projectors. ● Wiped Chromebooks. Gardaworld November 2022- September 2023 -Internal and External patrols for DHL. -observe and Report. -Created and denied badge access. -Surveillance. -Wanded and Searched employees. EDUCATION & ...
- Feb 23
Hilliard, OH
... Identifying bugs in production system - make code changes and tested them properly in DEV, QA and Stage environments and deploy in production and updated the design document accordingly. Responsible for maintaining the code, using version control ...
- Feb 16
Columbus, OH
... • I have updated customer personal information such as home address to ensure I have issue they replacement checks to the correct address • Make sure I document every detail I have done on each customer profile • Answered at least 300-900 inbound ...
- Feb 14
Columbus, OH
... (roadside system) • Assist with PENNDOT agreements Report on weekly and monthly CSC call center activity/statistics and document reports Assist with collection agency invoicing, Assist with bill payment, purchases, projections, budgeting, Customer ...
- Feb 12