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New Albany, OH
... GE-trained in Six Sigma practices and recognized for building and maintaining high-performance teams that achieve results on ... to migrate from FIS single sign-on to Okta single sign-on for customer-facing Tools: MS Project, Excel, Clarity, ServiceNow, ...
- Sep 16
Westerville, OH
... InnoSource-Univar Solutions- Customer Service 4/2022-10/2022 •Serve as a representative for Univar by providing exemplary customer service via phone and email. •Coordinated pick up of paint waste through Univar plant order by arranging third-party ...
- Sep 15
Columbus, OH
... ● Campaign Manager / The Ace Dynamic: Trained new team members in problem-solving, customer service, and direct marketing, ... ● Maintained a $25M annual account for ten years through consistent leadership, performance, excellent customer support, and ...
- Sep 15
Columbus, OH
... • Conduct routine maintenance and troubleshooting on solar systems to ensure peak performance and longevity. • Educate ... company standards and customer expectations at 360X. • Provided exceptional customer service by educating clients on ...
- Sep 15
Columbus, OH
... system testing, Regression testing, Integration testing, Performance testing, data base testing, API testing and ETC. ... •Created test scenario for claims intake process and customer centric experience validation using Guidewire claims end-to ...
- Sep 15
Pataskala, OH
... Proven success in increasing delivery speed, improving cross-functional team performance, and guiding organizations through the adoption of Agile, Scrum, SAFe, and Kanban frameworks. Adept at bridging strategy and execution, driving innovation, and ...
- Sep 15
Columbus, OH
... DSW SHOES Columbus OH Senior Customer Service Representative October 2018 – March 2021 Handle high priority calls and escalated customer requests. Handle client/customer requests globally. Prioritize client requests to provide smooth solutions to ...
- Sep 12
White Ash, OH, 43110
... Optimized SIEM data ingestion from 50+ security tools processing 1TB+ daily logs, improving query performance by 75% and reducing storage costs by $180K annually. Led incident response activities for 200+ security events monthly, maintaining 99.2% ...
- Sep 11
Columbus, OH
... The ability to create inquiries, escalations, and VSP Customer Retention Representative Triligent - Columbus, OH April 2016 to June 2023 • Inbound Calls • Upsell third party products • Customer Service Representative Teleperformance Columbus, Ohio • ...
- Sep 11
Orange Township, OH, 43035
... • Designed churn prediction models (logistic regression, survival analysis) with 85% precision, reducing customer churn by 10%. • Implemented data preprocessing in Python (pandas, NumPy), improving churn model accuracy and boosting insight ...
- Sep 10