Supply Chain Site Manager

PAMELA S. BALABIN

************@*****.*** 614-***-**** Westerville, Ohio.

I have a proven history of leadership in the fields which I have worked. Along with the

leadership, I have been in positions of management that have taught me adaptability,

independence, and teamwork. Through this, I have gained the ability to strategically

think and problem solve any situation that may arise.

SKILLS

Schedule Management - Records Management - Problem Solving -Detail Oriented - Project Management- Communication (Verbal and written) Critical Thinking - Invoicing knowledge - Data Verification - SAP- Time Management - Relationship Building - Customer Complaint Resolution Excel - PowerPoint - Microsoft Word - TEAMS meetings - ZOOM meetings-

Interpersonal Skill - Active Listening -Intake - Cultural Competencies - Teamwork - Assessing Situations -

Professional Experience

Robert Half / DHL Supply Chain HQ Compliance Coordinator 4/2024 -2/2025

•Roadside Inspection Reports (RSIR), gathering the these inspections come when the DOT drivers go into a Weigh Station's on the highways and they are performed by Highway Patrol or Police Officers. The driver has 24 hours to submit them to the site manager for uploading into the DHL database if there are issues with the trailer or tractor, such as tires or lights out, these must be fixed immediately, and signed off by the site manager, and the mechanic and uploaded into the database as well and emailing them if there are any issues to the individual sites.

•Motor vehicle reports (MVR) for all DOT drivers this is to make sure the drivers CDL license, medical card are not expired, or have not had any violation, surrenders or suspension towards their license. I email the site with this information and the driver cannot drive until he/she gets it fixed.

•Provide employment verifications (EV) for all DHL,DOT drivers, this entails dates of employment with DHL Supply Chain, the position (driver), did they drive a company vehicle, what kind (tractor-trailer, flat bed, straight bed, etc.) the truck length 53 or 26 foot, were they full-time or part-time, were they regional or local drivers. To include enforcing policies provided by the Federal Motor Carrier Safety Administration (FMCSA) regarding drug and alcohol. Was the driver involved in any accidents.

•I ordered Nike shoes for all DHL associates, (U.S> and Canada) Step Up for Safety this requires knowing everyone address phone number and shoe size, as well as being able to process all credit card payments and to speak on behalf of the each DHL employee and my immediate boss.

Robert Half / Vertiv Inventory Control Specialist 7/2023- 3/3024

•Tracked down lost shipments, through D-notes, this is a 7-10 digit number assigned to a specific shipment if this is not available then I would find the tracking number and contact the carrier to get a Proof of Delivery (POD). As last resort if no information is available then I would file a claim for missing shipment.

•Ordered Proof Of Delivery’s (POD) from all carriers

•Processed RMAs Return Merchandise Accountability, any merchandise that was returned for an reason I would make sure it was still in good condition to be resold. I would enter the serial number, product name and quantity and reason for the return into my excel spreadsheet. Send to my coworker that performed audits on all inventory.

•Processed and Closed orders manually, this consisted of matching serial number, product name and quantity to what was already picked. If one was missing the information would be entered manually. This could range from a quantity of 1 to 1000.

•Created Commercial Invoices these pertained to military and international orders, to complete one of these the information on the Exporter and Consignee must be completed, the Date expected to ship, and the method of travel, for example if by sea ( type of container) or railcar ( type of container) any information that is on the outside of the containers for example, serial number and the dimensions of the container. With the shipment is, how much the shipment is worth, the date of departure, the date of arrival. Leading must begin with the paperwork if not, without the bill of lading, the shipment will not get through customs. The bill of leading must be on all four sides and the tops of the containers.

InnoSource-Univar Solutions- Customer Service 4/2022-10/2022

•Serve as a representative for Univar by providing exemplary customer service via phone and email.

•Coordinated pick up of paint waste through Univar plant order by arranging third-party transportation, including securing disposer and slots and ensuring paperwork is provided in a timely manner.

•Maintain customer council through recertification or of profiles and providing long-term disposal planning. Assist billing department and closing agent open invoices by working with the customer to obtain the payments. Coordinate cross-functionally with internal partners to ensure the timely response and delivery of orders.

•Execute a number of end to end tasks related to the fulfillment of customer orders and expectations including taking order requests, verification of information in SAP and SalesForce, accurate completion of DOT and EPA manifest paperwork in compliance with relevant laws, scheduling Treatment, Storage and Disposal Facility (TSDF) in-slots and ad hoc bookings with appropriate third-parties.

•Maintain a complex inventory of supplies for resale including drums, boxes, pails, sample kits, and more

•Provide recommendations for policy and procedural enhancements to improve department efficiency and accuracy including the completion of root cause analysis reports.

Robert Half- RCS Logistics Coordinator 10/2021- 3/2022

•Providing excellent customer service to the tuckers and their brokers as wall as scheduling pick up and delivers of merchandise.

•Making sure the merchandise that is delivered and to be picked up has cleared customs. So that the merchandise can be delivered or picked up in a timely manner.

• Answer calls that pertain to the shipping and receiving office.

• Entering all inbound deliveries by truck or airplane into the OPS log.

• Providing proof of delivery (POD) to clients regarding inbound and outbound loads.

• Entering all pick up and delivery information onto an excel spreadsheet that can be accessed on the share drive. While also making all documents available to the company through the share drive as well.

•Worked with the local truckers their companies are billed differently, they are also entered

Robert Half / Progressive Insurance Licensing Coordinator 8/2021-10/2021

•Ensures agents transacting business for Progressive are properly licensed appointed renewed and terminated within the laws set forth by each individual state.

•Receives audits and processes new agent paperwork from sales directly from accounts agencies and other employee business areas by ensuring all items on the new agent checklist are accurate and complete.

•Orders background checks by inputting agent information into the database.

•Retrieves status of background check and notifies employee business areas when an agent does not pass.

•Processes appointments renewals and terminations accurately to avoid fines and additional expenses.

Tailored Management/ Mettler Toledo Qualifications Specialist 10/2020- 6/2021

•Inbound and outbound calls to clients verifying company contact list

ARC Healthcare / NETWORKING DEVELOPMENT SPECIALIST 8/2019 - 5/2020

•Acted as a third-party intermediary to obtain contact information for the third party to mediate any necessary financial and contractual obligations between the third-party and the doctors’ offices.

• In addition to any duties as assigned

Sheraton Suites/ Server, Shift Supervisor, Acting Manager – 8/2017-1/2019

•Coordinated employee’s schedule to provide coverage for the restaurant, attended-daily managerial meetings to discuss day-to-day plans for the hotel.

•Placed orders for food for the restaurant to cover a 5 day span. Completed the month-end inventory.

•Prepared banquet halls for events, completed food checks to verify food checks to verify food service was upheld for the safety of all hotel guests.

ACCOUNT TEMPS- Logistics Clerk Dr.Pepper 3/2019- 9/2019

•Build a rapport with truck drivers as they come to pick up their shipments

•Assign them to the dock number once their trailer was loaded, they come back to the window paperwork and we went out and locked up the trailer and put a seal serial number sealing the trailer.

•Performed other logistics administrator duties, data entry, and clerk.

ACCOUNT TEMPS/ Chase 6/2016- 3/2017

•Verified monetary transactions related to the retirement accounts for individuals,

•Created step by step manual for training purposes.

•Verified accounts and social security number for VIP accounts

CARDINAL HEALTHCARE- FASTSWITCH - 03/2015-07/2016

• Worked as a tax office coordinator

•Maintained VIP calendars and scheduled meetings for the VIP personnel

•Entered Check Information into SAP

•Secretarial duties such as filing and copying.

EVIL DUST BUNNIES- OWNER/CEO - 06/1999—8/2012

•Performed walk-throughs with new clients to see what they wanted cleaned in their home and how often services were needed.

•Scheduled cleanings for clients on a weekly biweekly and monthly basis.

•Marketing for the company flyers, cold calls.

•Bank Deposits, weekly,

•Order cleaning supplies

•Payroll

Education

Capella University - Masters of Art: Social Work 7/26

University Arizona Global Campus - Bachelor of Arts: Health Care Administration 7/21

Fortis College- Associate of Applied Science: Medical Business and Clinical Specialist 7/11

Cook Counseling and Consulting 4/2025- Present Social Work Trainee

•Simple Practice

•Check in Clients

•Verify insurance is correct

•Clinical Exposure and Client interaction

•HIPAA,

• Confidentiality,

•Mandated Reporting

• Intake Paperwork

•Telehealth

•Biopsychosocial Assessment

•MSE

•Diagnosis

•Clinical note taking

•Treatment Planning

•Learning Diagnostic tools PCL-5, GAD-7, PHQ-9

•Stages of Professional Growth and development

•Engage in on going training

•Reflect on clinical experiences and document learned outcomes

URGENT CARE PLUS- EXTERNSHIP - 04/2010- 05/2010

•Greeted patients

•Verified insurance coverage

•Entered patients information in their chart

•Received copayments for visit

•Using ICD-10 - CPT to look up the proper codes for each patients procedure

•Faxed to the billing department.

BON ING REHABILITATION CENTER- EXTERNSHIP- 07/2010 -08/2010

•Sat and talked to patients/residents getting to know them and how they were feeling, sometimes we played cards or a board game.

•Assisted with the cleaning of feeding tube

•Organized patients files by putting doctors, nurses, and physical therapy notes in the proper areas of patients file.

ACHIEVEMENTS

Member of - The National Technical Honor Society (2011).

A warded- Academic Excellence High Honors (2011),

Awarded- Medical Coding and Health Insurance Administration (2011).

Awarded- High Honors Associate of Applied Science in Medical Business Clinical Specialist (2011).

Volunteer

St. Anthony Parrish Sacristan 2001 to 2014

•Preparing the church for Mass

•Arranges the liturgical books

•Set out the vestments

•Setting the chalices and purificators on the credence table

•Ensuring there are enough consecrated hosts in the tabernacle

•Ensure that all liturgical positions are filled for Mass

•At the end of Mass remove everything from the Alter

•Wash and dry chalices, wine canters and put away

•Lock up collection

St.Anthony Heavenly Dusters 2004 to 2009

•Created cleaning schedule

•Purchased cleaning supplies

Fundraisers

St. Anthony Haunted School 2008 to 2014

•Organized and created

Fruit Basket Sale 2010 to 2012

•Organized the sale of the fruit baskets for Christmas

Car Show (Cruise) 2009 to 2012

•Organized and created

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