Scrum Master Senior

ELIZABETH TOLIA

Columbus, OH 614-***-**** *********.******@*****.***

SUMMARY

Seasoned IT Delivery Leader and Certified Agile Coach with over 8 years of experience leading enterprise Agile transformations, optimizing project execution, and delivering measurable business value. Proven success in increasing delivery speed, improving cross-functional team performance, and guiding organizations through the adoption of Agile, Scrum, SAFe, and Kanban frameworks. Adept at bridging strategy and execution, driving innovation, and mentoring teams for long-term success.

CORE COMPETENCIES

- Agile Frameworks: Scrum, SAFe, Kanban, Flow Metrics

- Project Delivery: Backlog Refinement, Release Planning, Change Management

- Technical Practices: CI/CD, Test Automation, Jira, Confluence

- Leadership: Team Coaching, Stakeholder Management, Agile Enablement

- Transformation: Agile Maturity Assessments, OKRs, Process Improvement

PROFESSIONAL EXPERIENCE

Scrum Master

Dematic Jan 2021 – Present Remote/Columbus, OH

• Revitalized underperforming teams, resulting in a 25% increase in delivery velocity.

• Developed flow metrics and implemented Agile reporting to boost team predictability by 20%.

• Optimized backlog refinement and sprint planning processes, improving delivery consistency.

• Led cross-functional Agile ceremonies and fostered a culture of accountability and collaboration.

Agile Coach & Consultant

PDGtech Jan 2020 – Jan 2021 Remote

• Orchestrated MiHIN's Agile transformation across 6 Scrum teams, increasing delivery efficiency by 30%.

• Guided Mobile Mod Services through Agile adoption to improve strategy alignment and cost control.

• Drove 20% operational improvement for LBRANDS by advancing Agile practices in supply chain initiatives.

• Introduced Kanban to teams, achieving a 15% reduction in cycle time.

Sr. Scrum Master

UNICON at Nationwide Insurance Jan 2019 – Jan 2020 Columbus, OH

• Managed Agile delivery for Web Services teams, boosting efficiency by 22% through JIRA integration.

• Introduced SAFe-based training that enhanced team cohesion and alignment.

• Reduced time-to-market by 18% by refining release management workflows.

Agile Practice Lead

EXPEED Software Jan 2018 – Jan 2019 Columbus, OH

• Embedded Agile and SAFe principles across multiple engagements, increasing effectiveness by 25%.

• Partnered with clients to define success metrics and enable sustainable delivery frameworks.

Scrum Master

Information Control Corporation (g2o) Jan 2017 – Jan 2018 Columbus, OH

• Led a $35M digital transformation project; introduced advanced metrics and improved reporting.

• Promoted Agile best practices and coached junior scrum masters across the portfolio.

Director & Project Manager

The Ohio State University – Fawcett Center Jan 2012 – Jan 2017 Columbus, OH

EDUCATION

Bachelor of Arts, Business – Michigan State University

CERTIFICATIONS

- Certified Scrum Master (CSM)

- Professional Scrum Master I (PSM-I)

- SAFe Program Consultant (SPC)

- Certified SAFe Agilist (SA)

- UX/UI Design Certificate – Adobe, Wireframing

- State of Ohio Teaching License

COMMUNITY LEADERSHIP

President, National Board of Directors getWITit – Women in Tech

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