Customer Service Representative
Resume:
Chaz Bridges
Columbus, OH *****
*************@*****.***
*************@*****.***
Military Experience:
Branch: Army National Guard
Rank: Specialist
August 2004 to August 2012
• 92A Logistic Specialist
• ordering system SARS.
• Ability to secure perimeter
• Assist w/ public safety
Work Experience
Epiq
Dawson Staffing - Columbus, OH
June 2023 to Present
• Wells Fargo product remediation
• Small business accounts
• Initiated check reissue process
• Able to recognize call dispositions and call types
• The ability to create inquiries, escalations, and VSP Customer Retention Representative
Triligent - Columbus, OH
April 2016 to June 2023
• Inbound Calls
• Upsell third party products
• Customer Service Representative
Teleperformance
Columbus, Ohio
• customer service representative
• outbound/ inbound calls
• collections for past due balance
• TTYL for hearing impaired
• 46 WPM
• Familiar with spreadsheets such as Microsoft Word, excel, and PowerPoint Education
Some College in Business Administration
Herzing University-Atlanta - Atlanta, GA
August 2004 to June 2006
Skills
• Communication skills (10+ years)
• Microsoft Outlook
• Customer service
• Microsoft Word
• Computer skills
• Organizational skills
• Microsoft Office
• English
• Conflict management
• Time management
• Phone etiquette
• Negotiation
Military Service
Branch: Army National Guard
Service Country: United States
Rank: SPC
August 2004 to August 2012
92A Logistic Specialist
SARS
Ability to secure perimeter
Knowledge of public safety
Certifications and Licenses
Driver's License
CPR Certification
Contact this candidate