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Mesquite, TX
Janice Ross **** ******** *****, ********, ***** 75149 ******.********@*****.*** 214-***-**** Objective: Obtain a position in Customer Service PROFESSIONAL HISTORY UT Southwestern Medical Center, Dallas, Texas CSA, (Clerical Staff Assistant), Breast ...
- May 21
Eagan, MN
... PROFESSIONAL EXPERIENCE CARLSON SCHOOL OF MANAGEMENT, University of Minnesota, Minneapolis, MN Graduate Teaching Assistant Sep 2024 - Present ● Assist lead faculty and instructors in undergraduate courses such as Service Management, Managing ...
- May 21
Irving, TX
... customer engagement and marketing analytics. Environment: Visual Studio 2019, .NET Core, .NET 5, ASP.NET MVC, C#.NET, ASP.NET Web API, ADO.NET, LINQ, WCF, SQL Server 2019, Azure SQL Database, Azure Functions, Azure DevOps, Azure Service Bus, ...
- May 21
Jersey City, NJ
... Computer Networks, Operating systems, Database Management SKILLS & COMPETENCIES ServiceNow Platform: ITSM, HRSD, Workflows, Service Portal, ITIL, Flow Designer, Service Catalog, Reports & Dashboards, ACLs, UI Policies Programming & UI Development: ...
- May 21
Long Island, NY
... • Enhanced CMDB accuracy, reducing asset discrepancies by 15% for 30+ service requests weekly. • Analyzed incident reports to identify process risks, recommending controls to prevent recurrence. • Collaborated with ITSM team to optimize change ...
- May 21
Aurora, IL
... strong relationships with customers, resulting in a high rate of repeat business and referrals • Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction • Collaborated with team members to ...
- May 21
San Diego, CA
... • Managed QA staging environments and participated in customer experience meetings. AHL – Sr. Automation Engineer (08/2005 - 01/2007) • Automated test cases for web-based and Windows-based applications. • Developed Python scripts to automate account ...
- May 21
Texas City, TX, 77590
... driving delivery, and has been exposed to roles including Scrum Master, Product Owner, Service Management, and Delivery. Key Achievements ● Led the global rollout of Enterprise Customer Document Upload and One Time Password (2-factor authentication) ...
- May 21
Wesley Chapel, FL
Gema Ramirez Wesley Chapel, Florida ***** Skill Set: Category/Skills Years of Experience Rating (0-10) Bilingual Customer Service Representative 5+ 10 English And Spanish 5+ 10 Call Center/Inbound/Outbound Calls 5+ 10 Microsoft Office/Data Entry 5+ ...
- May 21
Newark, NJ
... NJ ( 07/2009 – 01/2010 ) -Getting customers to make the economically viable area -Direct attention to the existing customer portfolio company -Getting new clients in the assigned area -Attend training and new products PHONECARD SERVICES Sales ...
- May 21