Front Desk Receptionist and Guest Services Specialist

Zacoria Anderson

North Richland Hills, TX ***** +1-817-***-**** ****************@*****.***

Professional Summary

Resourceful front desk receptionist with 2 years of experience in customer service, hospitality, and food service. Proficient in guest services, cash handling, and meal preparation. Possess certifications in OSHA 10, PCT, Stop The Bleed, HIPPA, NHA and Bloodborne Pathogen . I speak a little bit of Spanish Willing to relocate to: Hurst, TX

Work Experience

Assistant Manager

TitleMax (TMX Finance) Lake Worth, TX

May 2024 to Present

Run errands to the bank post office and tax office make calls to customers who are due, due soon, or late not take customers accounts take cash or card payments

Front Desk Receptionist

Homewood Suites by Hilton Fort Worth, TX

February 2022 to April 2024

Check-In our guests, book the guest's stay at the hotel, take calls and answer questions over the phone. Dietary Aide

Stone Creek Assisted Living North Richland Hills, TX January 2022 to February 2022

I would prepare the carts of food to be taken to the dining area, then go around and serve the food, buss their tables, then clean the kitchen and dining room before leaving

Dietary Aide

Bedford Estates Bedford, TX

October 2021 to December 2021

I would prepare the carts of food to be taken to the dining area, then go around and serve the food, buss their tables, then clean the kitchen and dining room before leaving

Hostess and Prep Cook

Sweetie Pies Ribeyes North Richland Hills, TX

March 2021 to October 2021

As a hostess, I would seat the customers at their table and give them their menus. When I would prep cook, I followed the instructions from the cook book and would make everything from sides to dessert filling, icing, and dressing. Education

High school diploma

Richland High School North Richland Hills, TX

August 2018 to June 2022

Associate's degree

High school diploma or GED

High school

Skills

Energy sales Dietary Aide Experience English Windows Financial services Restaurant experience Blood sampling Food production Janitorial experience Grammar Experience Hospital Experience Multi-line phone systems Bussing Communication skills Phlebotomy Salesforce Vital Signs QuickBooks Personal assistant experience Negotiation Computer literacy Guest services Clerical experience Data entry Microsoft Excel Meal Preparation Food preparation Organizational skills CRM software Intermediate Scrum Meal preparation (1 year) Night audit Retail Sales Microsoft Outlook Calendar Guest relations Upselling Kitchen Experience Serving Typing Food service Mac OS Word processing Hospitality Technology sales Google Docs iOS Microsoft Word Cooking Cleaning Office activity coordination Time management Cleaning Experience Hotel experience Venipuncture Front desk Mentoring Dietary department experience Sanitation POS PCI Customer service English Spanish Microsoft Powerpoint Customer support Childcare Live chat Office management Attention to detail Cash handling Leadership Front desk (2 years) Host/hostess experience Microsoft Office Customer service Phone etiquette Microsoft Outlook Office experience Cashiering Computer skills

Languages

Bilingual

Spanish

English

Certifications and Licenses

Driver's License

Certified Patient Care Technician/Assistant

OSHA 10

Food Handler Certification

First Aid Certification

CPR Certification

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