Dallas, TX
... Goals (Experienced) • Employee of the Month WORK HISTORY Etech Global - Customer Service Representative Dallas, TX • 06/2024 - Present • Handling inquiries: Responding promptly to customer questions and concerns via phone, email, chat, or in-person. ...
- Sep 21
Duluth, GA
... creation - Root cause analysis and post-incident reporting PROFESSIONAL EXPERIENCE IT Services Representative Progressive Insurance, Cleveland, OH, IT Service Desk June 2023–Present - Respond to user support requests via phone, email, and chat. ...
- Sep 21
Fort Worth, TX
... Proven ability to manage customer interactions via phone, email, chat, and online channels, while consistently exceeding performance expectations and contributing to positive business outcomes. Core Competencies • Customer Service Excellence (20+ ...
- Sep 21
Montego Bay, Saint James, Jamaica
... 2022 ●Monitoring staff performance ●Conduct training sessions ●Handle escalations ●Drive Sales Outbound Teleperformance (chat and email agent) June 2021- June 2022 ●Provide daily report ●Liasion with clients and managers ●Set shifts for security ...
- Sep 21
Las Vegas, NV
... CORE COMPETENCIES • Remote Support & Communication: Virtual platforms, video conferencing, AI-chat testing, digital correspondence • Customer Experience: Issue resolution, empathy, problem-solving, virtual service delivery • Data & Documentation: ...
- Sep 20
Brampton, ON, Canada
... Authentication Working Experience System Administrator Arthur Lawrence Canada, Toronto, ON Sep 2023 – Present Provided Level 1 & 2 technical support to 100+ end-users via phone, email, and chat, resolving hardware, software, and network issues. ...
- Sep 20
Amsterdam, North Holland, The Netherlands
... Werkervaring 2022 – 2024 Klantenservice medewerker – Fandom Retail Haarlem - Beantwoorden van vragen via chat en e-mail. - Helpen van klanten met bestellingen en retouren. - Professioneel en vriendelijk communiceren in stressvolle situaties. 2020 – ...
- Sep 20
Bengaluru, Karnataka, India
... Through chat features, users may interact, like, comment, and share posts. The technology guarantees improved user engagement with real-time notifications and an intuitive UI. Its outstanding scalability and smooth performance are a result of its ...
- Sep 20
Anderson, SC
... outbound calls · Booked appointments · Handled billing issues and order inquiries · Interacted with customers through live chat Operator/ Trainer/Quality Spoke MP1 BNS Education Tri County Technical College - Pendleton, SC August 1998 to December ...
- Sep 20
Indore, Madhya Pradesh, India
... Integrated real-time chat using Server-Sent Events (SSE). Access Control & Security: Implemented Role-Based Access Control (RBAC) to manage permissions for startups, mentors, and incubator staff, ensuring secure and role-specific access. Education • ...
- Sep 19