Infrastructure administration

Ryan Johnston

Azure Architect Associate

Rochester, NY 502-***-****

***************@*****.*** linkedin.com/in/ryan-johnston860 Career Objectives

Results-driven Azure Administrator Associate and Solutions Architect candidate with 10+ years’ experience managing the full lifecycle of on-premises and cloud services/applications, from migration planning to governance, identity management and security. Skilled in translating technical requirements into robust architectural designs that improve operational efficiency and minimize risk. Committed to delivering measurable business impact through the implementation of Infrastructure as Code (IaC), automated CI/CD pipelines, and secure data indexing for AI workloads.

Skills

Azure (RBAC, IAM, ADDS/EntraIA, Azure CLI) - proficient CI/CD (DevOps, Github) - proficient

IaC (ARM, BICEP, Docker) - proficient

Scripting (Bash, PowerShell, Git) - proficient

Virtualization (IaaS, Paas, VMware, Hyper-V, Proxmox) - proficient AI (OpenAI, ChatGPT, OLlama, Dall-E) - competent

Experience

Ronco / Rochester NY – Application & Integration Specialist July 2025 - Present

Support customers by installing, configuring, maintaining, and troubleshooting applications with system integrations such as nurse call and school telecommunication. o Troubleshoot application issues, provide technical support, and ensure minimal downtime by using PowerShell, SQL and proprietary software.

o Install, configure, and maintain enterprise applications and software solutions. Ensuring proper integration of applications with existing infrastructure and databases. ORAU / Oak Ridge TN – Systems Administrator 3

December 2022 – June 2025

Create, monitor, update as well as adjust configurations to the Azure cloud environment services and features inclusive of:

o Directed Azure resource architecture planning of Azure resources collaborating with engineering and product teams to mitigate technical risks and maintain up-time during transitions. o Sustained high-availability and architectural integrity for over 100 applications by optimizing resource allocation across Azure and legacy Windows Server infrastructure. o Spearheaded the deployment of OpenAI-driven automation, including AI Document Intelligence and semantic data indexing, resulting in significant gains in operational efficiency and improved customer service delivery.

o Orchestrated the migration of developer workloads from Azure DevOps Server to Azure DevOps Service, modernizing CI/CD pipelines and providing the engineering team with access to advanced cloud-native features and automated scaling.

o Demonstrated proactive ownership of the technical support lifecycle, delivering expedited troubleshooting and resolution for hybrid (Azure/on-prem) resources through advanced automation and documentation.

o Utilized Azure Migrate for infrastructure analysis, dependency mapping and technical validation to support enterprise-scale cloud migration initiatives. o Managed the full lifecycle of incident resolution from emergency response to root-cause identification while strategically scheduling maintenance to align with business continuity goals. 2

Bastian Solutions / Louisville KY – IT Analyst II

June 2018 – December 2022

o Consulted with customers on technical requirements for a proprietary system integration application.

o Managed the full lifecycle of quality assurance testing virtual machine deployments in Azure using ARM templates, ensuring consistent specs for testing, archive management of data and snapshots. o Sustained well documented IT SOP in DevOps and SharePoint, contributing to clear, well documented SOPs

Almost Family / Louisville KY – Jr. Systems Administrator October 2014 – June 2018

o Orchestrated deployment of Windows 10 workstations and laptops organization wide with minimal user impact.

o Managed Active Directory including GPO & OU organization, to ensure efficient account and access management.

o Directed the technical onboarding of acquired regional offices, managing the end-to-end lifecycle of network integration and user data migration while maintaining zero-downtime productivity for newly integrated personnel.

o Delivered prioritized, white-glove technical support for executive-level leadership, ensuring zero- downtime productivity through rapid incident resolution and proactive device management. Education

WKU – Bachelors of Science in Systems Management

Certifications

Azure Administrator Associate (AZ 104) – 2025

Azure Fundamentals (AZ 900) – 2022

CompTIA Cloud Essentials+ - 2019

CompTIA Network+ - 2019

Activities

Eagle Scout, Boy Scouts of America

In my free time I utilize a collection of home-lab servers to learn and perfect new hands-on IT skills. Such as Docker Swarm, Disaster recovery, Cert management, networking, application hosting, and resource deployment via code.

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